Hotel & Spa Trzy Wyspy

- Interior Design

- Expensive for what they offer - Audience (all-inclusive tourists) - Not enough parking spaces - No A/C

Great value for the money. Very good location Staff are kind, receptionist on the day we checked in was good, aside from the woman ( she was unpleasant), so I had to wait for the man receptionist who can speak very well english.Room with Balcony, Swimming pool and Sauna is a great plus

No parking available anymore for guests when we arrived

Everything, espeo the friendly staff from reception, the restaurant and the pool.. ?

NothingEverything was perfect.

I was the second time here. Nice hotel near the sea, good rooms and with a good restaurant.

Nothing special

Great amenities (cafe, spa, playroom) and nice add-ons (free shot, ice-cream for kids). Comfortable rooms.

Meals are expensive but it's probably average for the location. More bikes available for guests would be good for high season.

Nice, normal sized hotel, there is a roof top terrace and a nice small bar.

Good quality pool tables in the bar. The room was clean and spacious. Everything worked without problems. Good quality of breakfast with various choices of the meals. Great coffee in fact.

Plan your parking spot as the best option is to use the one from the city.

Overall, good and cozy place. For it's price, it was good value. Facilities were good, sauna and pool were great, SPA was good.Wanted to say special thanks to Evgeny who met us at reception. He provided us very detailed information about hotel and was very friendly and welcoming

There was no kettle in the hotel room. Breakfast was lacking variance

Location is perfect, spa is comfortable but quite busy

Wifi is like being back in 2004: lagging, slow, completely unusable to do anything more than answer whatsapp, and even that is quite difficult

Hotel & Spa Trzy Wyspy is in a perfect location, close to the promenade but far enough away to be quiet. The room was clean and had everything we needed, although the bed was uncomfortable. I would like to thank the staff, who were very kind and allowed us to make changes when we were unavoidably delayed.

Large and clean rooms with good furniture. Nice to have a pool + gym at the hotel. The location is excellent, and it takes just a few minutes to walk to the beach.Both the breakfast and dinner buffets are good and worth its money.

Staff speaks only polish + a little German. I would expect to be able to use English in a rather large hotel in a tourist destination. My limited german was however sufficient for communicating with the staff.

Great place just around the corner to the main promenade. Near the park and also the beach. Light clean room. Tasty breakfast. Staff was very kind and helpful. The receptionist (Agniezska) is nice person. Also the pool attendant and the breakfast crew. Very pleasant stay over all.

The only positive was the fact that it was in a central location and had clean modern rooms

My recent stay at Trzy Wyspy booked through Booking.com was marked by several notable discrepancies that I believe require attention and resolution.Let me outline my concerns:1. **Lack of Tea and Coffee Making Facilities:** It was disappointing to discover that the room lacked some basic amenities, notably tea and coffee making facilities. While this may seem minor, these amenities are commonly expected by guests for a more comfortable stay.2. **Absence of English Speaking Receptionist:** Effective communication is essential while traveling, and I encountered difficulties due to the absence of an English-speaking receptionist during my stay. This impacted my interactions with the staff and affected my overall experience.However, my most significant concern revolves around the smoking policy:3. **Misleading No Smoking Policy Regarding Balcony:** I had selected this property with the understanding that smoking would be allowed on an outdoor balcony, as this was not only a preference but a necessity for me as a smoker. Unfortunately, upon arrival, I was surprised to find a "No Smoking" sticker on the balcony door. This was in direct contradiction to my expectations and the information presented in the property's listing.The availability of an outdoor space for smoking was a crucial factor in my choice of accommodation, and its misrepresentation significantly impacted my stay.Given these issues, I kindly request compensation for the inconvenience and misrepresentation I experienced during my stay at Trzy Wyspy. I believe that addressing these concerns will enhance the guest experience and prevent similar discrepancies in the future.I look forward to a constructive response from the property management, outlining the steps they intend to take to rectify these issues and ensure more accurate representations in the future.

location

dinner could be better. They write me that private parking for 2 motorbikes cost 45PLN, but they charged 55PLN.Really unfair.

The breakfast was outstanding! The relaxing massage was done very professionally, was very relaxing and comforting. The pool is about 12 meters, quite big for a hotel. The room was clean and nice.

There could be a kettle in the room.

Location, spacious clean room.

Service and hospitality!!! Rude, Awful Service, Very Unfriendly and Unpleasant Staff!!!

the room was lovely and big, location and the spa

not many options for vegan food

Good breakfast and location

Unprofessional receptionists. They were not willing to issue an invoice at the time of checkout. We had to tell them that we will call the police if the will not issue an invoice. Appalling custoner service mindset.Bed mattress was old. One could feel all the springs while sleeping. No air conditioner in the room a d if there's no breeze outside, the room get very warm.

Location and Food Öl

no usb Port in the Rooms.

The location was excellent. The hotel was bright with very good facilities including deck chairs to take to the beach

As there is no air conditioning in the rooms a fly screen would have been beneficial to stop mosquitos flying in.