Trip Inn Hotel Zum Riesen Hanau

Comfortable room, modern amenities, friendly staff, great breakfast

Alec in reception he is good and smart man

No refrisatore in room

Clean comfortable room and bed great location close to the city center and bus stops.

Check in staff was friendly. Room had everything we needed for a short stay.

Tried to shower at 7am on a Saturday only to find there was no hot water. Reception said I had to wait for hot water but I needed to catch a flight. So no shower for me.

Room was all set up, pull out bed in living room was made for the kids, it is very spaceous so no priblems for five of us. Kids even got some candy from receptionist.

Bathroom could be a little bit cleaner, massage tub didn't work or I didn't figure out how to set it up.

Nicely situated in the city centre. Good breakfast. Changing some of the content of the hot food a bit every day. Cool to get a small package of gummy bears on the bed every day :-D

Dirty carpet flooring in the room. Dust hanging around in the roof corners and window curtains. Could hear everything in the hallway.

I liked the comfort of the beds . Very comfortable . Also the breakfast was excellent .

There no fridge in the room .

I love very much old design, because it’s very cozy. And of course vibe so far German village)))

Does not have a fridge in the roomAnd glasses for drinks and the bottle opener for wine/beerDoes not have slippers.

Spacious roomsClose to the city centre

Parking could have a challenge for a bigger cars.

It’s close to the center

The heating couldn’t be turned down or off in one room and so we had to change rooms in the middle of the night since it was so warm.

Olden days the old owners took.lot of interest in serviing breakfast etc now it's just very cold approach take it or leave it quite disappointing considering I.have neen using this property since 2000

Mentioned above

Everything was good. StaffCleaning Facilities

Parking in separate building

Close to Christmas market, included parking on site, good buffet breakfast.

Cheap nasty hand soap, watered down?

Did not have Breakfast. Excellent location, great value for money. A comfortable room, very clean.Would recommend this Hotel.

No complaints

It looked and felt clean from the foyer to the lift to the room. Very tidy and good facilities.

Old plants do not continue the modern clean look of the hotel

Family friendly and sound proof.Large bathtub

No brighter light in the bathroom for makeup application.External paid parking was not convenient for an SUV. Quite a hassle to drive in and out Pancakes were available for breakfast only on day 1 of our stay. Kids could not enjoy breakfast the next 3 days since pancakes were no longer available

breakfast was good

elevator out of orderairco was not working in the room, we could move to another room where airco was well working.

bedroombedwindow curtain

room carpet looked grimyno spare toilet roll small bathtowel

Room was very small and water was cold for shower, Breakfast was not good also

The staff was freindly

At the price we payed for 2 nights and a late check out and no breakfast included can't really say the quality was to the price standards. We rented family room and had no mini fridge....the sheets were so used that had rip wholes, the pillows had under the casing yellow spots so didnt use them and the carpet was damp got my socks wet regreted in an instand that I forgot my sleepers at home.