La Costiera Hotel

The beach was just a few minutes walk. Small shops are in close distance but just a few restaurants. The small fridge was practical. The staff were really helpful.

The WiFi wasn’t reliable, basically didn’t work in the room just in the lobby. The walls were thin, you could hear everything from your neighbors.The TV screen was very tiny.

The receptionist was fantastic - specifically the curly haired Moroccan woman who was incredibly patient and helpful - she forewarned us of the public transport issues on Easter, called us a taxi, and talked with us while we waited. Incredible customer service. The room was clean, spacious and well-lit.

The only terrible part was breakfast - we arrived half an hour (7:30) after breakfast had started - only to find there was no food left due to a large group arriving at 7. Not the hotels fault, however, we sat for 45 minutes waiting for the food to be restocked and only witnessed the staff chatting as well as picking up “untouched” food from previous customers plates and returning it to the main table. We complained to reception who proceeded to order them to give us food but we definitely expected more from breakfast at a 4 star hotel. Also the entrance doors are strangely heavy and difficult to open

The staff, for sure. The bed was very comfy. The breakfast was ok - as usual in Italy - yogurt, tea, coffee, lots of cakes, a bit of savoury, too. I would have preferred more savoury things as I don’t like sweets for breakfast. But that is a personal preference.I would stay there again.

The heating was very loud so we lowered the set room temperature to stop it from working.

Bad

Place was very dirty and mold everywhere in the room!!! Gross! Made me sick so we couldn't stay even if we wanted to. We left not even an hour after checking in. I contacted the hotel for a refund but haven't heard from them yet (4 days later)

Parking. 24 hr reception. Breakfast a pretty good buffet. Near the beach.

WiFi code did not work. Door card - locks a little old / tricky. Area is ok, still under some development

The room was lovely and the staff very friendly.

Location was awful. 95 euros for a taxi from the airport. Nothing open (feb) hour walk to the metro, no taxis and the bus was every 40m minutes (I never saw the bus). No dinner service available at the restaurant, we ended up buying food from a small super market.We cancelled our booking, should not be advertised as Naples city centre.

breakfast

small rooms, wifi is week

The hotel is nice, clean and comfortable.

Breakfast isn't very good. Too much sweet meals and only pieces of bread with ham or cheese. It was ok, but not much.But the worst thing was location of the hotel. Surrounding streets are dirty, full of garbage, pavements grown over by bush. Nowhere to go, nothing to do around.

It might be the best hotel in the area. Big room with balcony, although there is nothing to see from there.

The area was not what I was expecting.

Friendly personnel, very clean

WiFI not great

Room size was OK. A couple shops just across the street, a few restaurants and bars in the vicinity.

The hotel is quite dated and even with the staff doing their best it feels old. Unless all you care about is the seaside the hotel is in a middle of nowhere. Literally nothing is close, there's no public transportation and TAXIs are sketchy at best. Breakfasts are one of the weakest spots - a few fresh croissants, veggies and fruit, but if you're not early enough all you get is some plastic-wrapped pastries, which are available all the time.

staff amazinging helpful

Passable

Very poor

Poor