Howard Johnson Hotel Rinconada de Los Andes

Very pretty setting with a restaurant on the property. Room was clean and quiet. Breakfast was fine except for a blaring radio in the kitchen area.

Only complaint was the loud radio in the breakfast room. Would have preferred the sound of the birds chirping.

I liked the location which is out in the countryside but next to a busy road with access to buses and taxis. The staff was courteous enough.Inside gardens are full of trees and plants that give it a nice look..

The overall maintenance of the building leaves a lot to be desired. There are tools, pipes, tarps, etc, laying about the corners of the property, which really makes the hotel look cheap. There is a water fountain feature which is empty and obviously out of order. There is a strange pyramid structure/ building in the back garden, that, is partially covered by a black plastic cover.Breakfast is pretty bleak. There are not too many options to choose from. The breakfast room is in the back of the building so you have to cross the garden to the other side to reach it. Which is very inconvenient if it is winter time. The lady in the breakfast room has her radio blaring commercials, and announcements about this and that. Not something you would want to hear first thing in the morning. When I paid, the receipt says "Museo del Vino" which is strange because it would it seem that it would be something with the name of the Howard Johnson Hotel company.Upon leaving the hotel, I had no help with my bags, even though there were a least three employees around that could have done so.

After a hard weekend in the Andes, it's nickel to come into a clean, quiet, all-inclusive atmosphere with 5 star service.

Clean. Friendly staff. Big rooms,. Very good mattress. Nice big swimming pool.

The property lacks maintenance. We arrived and the minibar in the room had a huge chunk of ice that didn't even let the door close. Floors have tiles missing, specially in the outdoor staits (big hazzard). Outdoor wood needa paint and roofs need maintenance (loose tiles).It is announced located within a vineyard but that is not the case (just an old vineyard building with a museum that was being remodeled and wasn't available to visit.Tempered pool only available during the winter although it was clean and within the spa area.

We were well attended by phone and in person. Arriving late however we were given room 107 which was dirty and deteriorated. Difficult to believe this wld pass Howard Johnson standards. On complaint we were moved upstairs on second night which was much better. Overall this place lacks a huge amount of maintenance, from loose tiles on the roof to non-working lift. The floor and walls and doors in our first room had obviously not been wet-cleaned for a long time. Needs redecorating: also bedhead loose. Breakfast buffet however was good and well-attended by staff.

Our complaints were reasonable and serious, but the apparent "owner" who was around declined to attend us: the first night's experience clearly justified a refund. There were other guests who appeared to be ok with their stay, so maybe our standards are too high. But for sure this place wld have been expelled from any self-respecting US chain long ago.

The rooms were perfect in space and comfortable. Also all the pools were great!

The bar at the pool open too late. Maybe you can open it at least at 11 AM

Overall a nice place to stay. Spacious room, fridge and A/C is working. The pool is well maintained. Breakfast is OK, Freshly prepared eggs upon request.

Wifi connection is not very stable

the staff was incredibly nice and helpful. They recommended places to eat and enjoy.The heated pool was amazing, very warm and nice. We spent a long time relaxing there.Breakfast had a lot of options, including eggs.

when we got to the room it was a bit cold, but we turned on the heater and all was good.

Location, price, pool

The fridge wasn’t working properly

Spacious, nice pool and spa options: jacuzzi, steam room, sauna. Outdoor bar for evening and adjacent restaurant set in an interesting old winery. Very pleasant and helpful staff.

The rooms were a little dark.

Nice clean and confrotable rooms. Great wifi signal. Staff was excellent and very accomadating.Special thanks to Angel, Santiago, Claudia and Javier at the bar was awesome. The housekeeping cleaning crew were also very friendly and did an amazing job tiding up the rooms.

The free breakfast could be better. We elected to pay and and eat at Juan y Medio an onsite restaurant owned by the hotel which had a better selection and much better coffee. Service at the restaurant was awesome.Thanks to the professor who was our waiter was excellent and took great care of us.

The Staff m. The front desk guy gave me excellently tips and reservations for a winery tour

I like the hotel so much it was over my expectations.as I saw many bad comments before.but for me my room was clean and has all facilities that I need.also the breakfasts it was really good the staffs were really nice and helpful.

The heat pool is just need a little more lights and that is the only thing was disturbing me.

Bed were confortable, staff was really nice.

The first room we got was not what we expected, the bed was untidy, it was a dark room and it needed renovation, it looked quite old; we asked for another room, so they gave us a new one which was much better. However the hotel needs renovation, it looks better on pictures than in real life, bathrooms are old, it didnt have hairdryer and no drinkable bottle water available in the room. Breakfast was fair, I would add more fruits.

Pool was great. Front desl people very helpful

Bed was not that comfortable

aAbout 7km from the town centre, on a Jain road but situated well back fir quietnessGood free parking lively garden, pool, and outdoor bar serving food until 10pm (after the restaurant had closed)

location and cleanliness.

bad shower, very bad shower. it was broken.

The location is the only good thing the hotel has. It provides a peaceful environment where all you hear are the birds chirping throughout the day along with a green scenery.

I didn't like the bathroom, as the shower was dark and the drain was clogged, forming a pond of cold water. The facilities were extremely disappointing. The swimming pool was available, but it was dirty. The heated pool had two large spiders floating about, which just killed it for me. The hot tub seemed like it hadn't been available for quite some years now. Lastly, the breakfast was ok, but on our third day, they ran out of fresh local bread and provided only packaged sandwich loaf bread. Overall, the place seemed abandoned to its faith, with facilities showing a lack of true and meaningful maintenance.

Beautiful setting, nice lobby and friendly staff. Nice breakfast.

The bedding in our room didn’t feel clean.

breakfast, gardens, clean

we had problems with the A/C and the TV.