Rio Design Copacabana Hotel

I liked that they gave me my money back when I asked for it.

The staff was unaccomidating and moved slowly. The room was dark and dirty. The lobby was hot.

Staff was very helpful and super friendly, service was excellent.

The building needs touch up work.

Location

I would rate this high in personal service. I have never been at a hotel that has had such great personal service all the way around. They went out of their way to help me in every matter that I needed. The staff was outstanding.

This was a low budget motel; the room door didn’t lock; it was a roach and dated esthetics

The staff was helpful.

The facility was terrible and filthy. Our room smelled like sewage the entire time due to an open, clogged hole in the bathroom floor filled with dirty water.

Location is ok the rest is not

Noisy!!, old bathroom with huge leakage from the shower of the room upstairs.Windows are extremely old, not closing properly and very thin. Even though the description says soundproof, it is not at all. Impossible to sleep at night due to the heavy trafficed street and the very thin and nor closing properly windows.Rooms are not as shown in the pictures and is definitely not a 4 stars hotel as advertised.Looks like in brasil 4 stars is a regular 2 stars elsewhere.

Good location, guys at front desk were very helpful with direction, places to visit and eat. Bed was comfy. Breakfast was edible, you get what you pay for. I normal eat lots fruits and yogurt so I was good. All in all not bad for the price.

No body lotion, soap and shampoo only. Shower head needs upgrading. Towels were bit thin and hard but usuable. No expelair fan in bathroom or not working.

Deceiving pictures. Other than location nothing is good about this property. It’s more like a hostel than a hotel. Outdated, dirty and absolutely not worth the price.

No cleanliness, bad rooms and above all it’s not at all worth the premium price being charged.

Reception staff were superb in every way. My room was comfortable and clean. Breakfast was very adequate. The location was very convenient. The lifts were efficient even when the hotel was busy. All in all, a very satisfactory stay.

The AC in my first room was faulty and leaked water. However, the reception staff quickly found me better room.Although the breakfast was adequate, the cooks were unable to fry eggs properly!! Not a big problem but such an easy task!!

Nice staff and location.

Cleanliness was the biggest issue. The room is old and poorly maintained. The bedsheets are too small for the bed and constantly come loose during the night, and there is no protective layer between the undersized sheet and the mattress, which is unhygienic. Overall, the accommodation did not meet expectations.The staff is really nice though.

Location.

AC and sink dirty.

Location was Perfect! Walking distance to the beach and various restaurants.

Hotel need to be updated a bit more.

Location is great to access Copacabana and Ipanema.

The room service was substandard. Of 5 nights, my room was cleaned 2 times regularily, 2 times after reminders (leaving sand and dirty towels on the floor), and 1 time not cleaned at all. There is no gratis water, no kettle, no coffee station. The bathroom products are little sachets and a block soap. The towels are rough. The breakfast is very carb and sugar heavy. The cappuccino function of the coffee machine didn't function. It seems like the hotel has seen its glory days in the 90s. As there is a huge variety of hotels along the Copacabana, there is also better value for money just around the corner.

I liked the big bed and nice staff. The breakfast was decent and standard.

This cannot be classified as a design hotel. The furniture etc. is all old stuff in rather poor state. In spite of being an engineer, in the shower I had hard times adjusting the water taps to achieve nice warm water. 95% of the adjustment gave cooking hot water and the fine tuning to obtain warm water was is the small 5%. The pictures on booking.com are great but do not represent the reality of the room I experienced.

Location .

Room too small and AC too strong.

Friendly and helpful staff. I had initially booked a room with 2 single beds, but as the second person decided last min not to come anymore, they kindly put the 2 beds together, and that was much appreciated. Also great shower.

Nothing. For the price you get more than what you pay for.

The breakfast and the staff and how close it is to everything

Location ! Perfect to stay with family and the beach area ( close to the fort ) is perfect because the waves are not too strong .Markets, banks, cafe and restaurants around .

I assume they are updating the facilities . Rooms have a decent size .

Staff is very kind. Breakfast is good, nice location close to the beach and nice restaurants, pharmacies, supermarkets and all you need just few blocks away. The area also gives you a good safety feeling.

There are some basic things for instace the bedroom doesn't have power supply close to the desk. I used it partially for work and it was terrible in terms of comfort. The towels cleaning was not so good. My bedroom has a problem in the window, there was rain during my stay and it get the ground wet for two times.