APX Parramatta

Staff were appalling, room not clean, kept 2 lots of security deposits for fictional reasons. One staff member actually made the remark to me that staff or management at the APX do not care about the guests its all about the money, he wasnt lying.

Excellent sized apartment, beds were comfy.

2 lounges in lving area- cheap fold out futon sofas - old and filthy, no padding left in the cushions so very uncomfortable to try and sit and watch tv.

It was comfortable and spacious

General cleanliness of the apartmentWindows and window seals were dirty and not cleaned in the month I was thereFans were dirty full of dust

The layout and space was fine

Extremely unclean and infested with roaches

The guy using the drill outside our door an hour or so before check out

Our stay at APX Parramatta was convenient in terms of location, with three-bedroom apartments close together—ideal for our sporting group—and easy access to Parramatta Mall and Woolworths. However, the overall experience was disappointing. The apartment maintenance was virtually non-existent: the main room light, which needed a new bulb, wasn’t fixed throughout our stay; two burnt, cheap pots were provided in a three-bedroom apartment; and there were hardly any cooking utensils, which made it difficult to cater for our group of 20. Thankfully, friends brought us extra items to cook with.We also paid extra for secure parking for our two vans and a car, but often returned from our events to find our parks taken, and reception made no effort to resolve this. In addition, the reception team was inconsistently staffed, language barriers made communication challenging, and the online photos did not reflect the current condition of the property. It also felt as though there were long-term or unusual residents living at the complex, which added to our concerns.

The maintenance of the three-bedroom apartments at APX Parramatta was a real concern. The dining table legs were loose and couldn’t be repaired, even with a screwdriver, and there were very limited cooking facilities — only 2 small burnt pots in each apartment provided for a group of 20 people. Light bulbs needed replacing, and despite raising concerns, there was often no receptionist available to assist, and when there was, the language barrier made communication difficult.We decided to just carry on and focus on our sporting commitments, but the additional charges for secure parking were disappointing, especially as our allocated car parks were often unavailable due to the hotel overselling parking spaces.

We booked a two-bedroom apartment for our family holiday and it was perfect. The kids loved the pool and we enjoyed having a full kitchen and laundry facilities. The team at reception were always friendly and helpful. A real home away from home.

Comfortable and good location

Taking $200 bond and not returning for 7 daysCalling me at 2.30 pm to pay online when i said i would be arriving between 3-4 pm and would pay online arrival.Then saying if not arriving by 4pm they will re let the room.No customer service at all.

APX Parramatta's apartments are spotless and modern! Loved the full kitchen and laundry facilities. Perfect for couples and solo travelers alike! 5/5 stars

Perfect for families! APX Parramatta's apartments have plenty of space for everyone to relax and unwind. Full kitchen and laundry were a lifesaver! 5/5 stars.

APX Parramatta's apartments are truly home away from home! Full kitchen, laundry, and comfy living areas made my extended stay a breeze. 5/5 stars.

I was travelling with 3 teenagers for a swim meet at Sydney Olympic Park. The room was good for our 3 night stay. Room was clean, car parking was easy. Kitchen was well-equipped. Walking distance to the pub and to Woolies.

My credit card wasn't working at check-in so while I had already paid for the room, I wasn't able to check in until I went away and got cash for the security deposit. I couldn't use eftpos. It had to be credit card or cash. A bit inconvenient on this occasion & the man on reception was not nice about it. Pillows on all beds were extremely high/thick and almost un-sleepable. Luckily all my kids brought their own pillows but I was not so lucky and spent 3 days with a sore neck. BYO pillow highly recommended.Room was on 3rd floor with stairs only (no lift). This wasn't really an issue for us but worth mentioning for others.

Plenty of space to settle in after a long day at a training course.

Small hassle due to after hours check in, but was rectified swiftly.

I recently had the pleasure of staying at APX Parramatta, and I must say, it exceeded all my expectations!From the moment I checked in, the staff were warm, welcoming, and attentive to my every need. The apartment was immaculately clean, modern, and beautifully appointed, with everything I needed for a comfortable and relaxing stay.The location was perfect – close to public transport, shops, and restaurants, making it easy to explore Parramatta and beyond.What truly impressed me, however, was the exceptional service. The team went above and beyond to ensure my stay was memorable, from providing recommendations for local attractions to helping me with my luggage.APX Parramatta truly feels like a home away from home. I highly recommend it to anyone looking for a comfortable, convenient, and exceptional accommodation experience.

We recently stayed at APX Parramatta with our young family, and it was a fantastic experience!The apartment was spacious and clean, with plenty of room for our kids to run around.The staff were friendly and accommodating, and the location was perfect for exploring Parramatta's family-friendly attractions.We particularly appreciated the kitchen facilities, which made it easy to prepare meals for our kids.I highly recommend APX Parramatta for its family-friendly atmosphere, cleanliness, and value!

It was spacious and the batbroom and kitchen were renovated.

The furniture was old and the carpet had a curry smell to it.

Fully self contained apartment. Great bed. Very clean.

Lounge needs replacing.

location was good, helpful when we arrived late

too many stairs to take luggage up, and the shower was really dirty - around the sliding door there was obvious grime.

The layout was nice.

It smelled of cigarette smoke and wet ashtray. Wasn’t as clean as I

Well locked up

The photos and descriptions for the two bedroom room did not show that there were stairs, the stairs were very steep and hand rail only went half way up, the rail was loose so not usable, the length between the first step and the “kids” bed room with the two single beds were less then a mitre. The main room was down in the corner opposite side. Perhaps should be changed around. Not suitable for small kids or kids with disabilities. Had there been a better description of the room and photos of the stairs I would not have booked it. We ended up taking 2x single bed mattresses down stairs and folding the futon out and all sleeping downstairs together. Also a door in the lounge/living area that’s unable to lock from the inside but does lock for the outside. So if my son was to open it and go outside, he wouldn’t be able to get in again and there wasn’t a way to lock it inside to stop him going out. Very frustrating. Again, rooms definitely need better advertising! However, if I was staying with a bunch of adults this all would be fine and I would stay again if without children.