Best Western City Hotel Braunschweig

Booking.com

- The reception was not so friendly when working on my invoice- I booked a deluxe room but it was a very small room, no toothpaste, two single beds combined and with two small blankets for me and my boyfriend- Breakfast was just so so, poor choices

Great location!

Shower took 8-10min to get some sort of warm water, this was horrible!The breakfast was in the other hotel 1-2min walk due to understaffing. Breakfast was great thoigh but to walk inthe rain to another hotel is not why I booked this place!

Room and Breakfast

Fitness

I had to hurry my breakfast to catch a train, but it was more than I would have needed and well presented. Have to go looking for the cheese with the black pepper rind!I was greeted and made very welcome by the host Jan, all staff very helpful and courteous. No other hotel for me again. Sigrid

The location was excellent as it was in the town but it was a bit seedy. The Christmas market was super.

The room was clean initially but we received no clean towels or room cleaning over our three days.

Bad

Shower was burning hot (to hot to shower) and hotel did not fix it during our stay. Curtains did not work. There was no double bed, only two single beds put together.

- Breakfast was really good.- The staff were very friendly.- The location is very central.- Everything was clean.

The room’s furniture could be a bit more modern and there could be some decorative elements

Disappointing

Rooms aren't cleaned unless you request the day before. Insufficient parking and charged extra. Overpriced.

Comfy beds, clean room, close to all amenities.

Location is very central. The area is however quite loud during the night.

The parking was not secured and we found out only upon arrival.

The people at the reception were very friendly and welcoming. I was very happy and pleased with the service. The only thing I was disappointed about was that I had to ask for towels myself. Other than that, the rooms were very clean and the people at the reception were very helpful in helping me find my way around. Overall, I was very happy with my stay.

The people at the reception were very friendly and welcoming. I was very happy and pleased with the service. The only thing I was disappointed about was that I had to ask for towels myself. Other than that, the rooms were very clean and the people at the reception were very helpful in helping me find my way around. Overall, I was very happy with my stay.

Very convenient location, easy to find, cozy and comfortable. The room is big enough with a kettle/coffee/tea. Very clean, comfortable bed. It is actually located along side relatively large street but quite quiet. There are lots of places to eat or buy food around the hotel. Not dangerous area for night walking.

Nothing particular. One thing I encountered is that the parking spaces of this hotel should be reserved in advance. You need to tell the hotel before whether you need a parking space or not. I reserved one but actually I did not use it as I found another free parking space on the street and it was easier for me to park than driving to the hotel. When I was checking in there was another guest who came to the parking space without reservation and there was no parking space available. Luckily I could gave me spot to this guest, but it was just a kind of lucky situation for this guest. So please make a reservation for the parking if you stay this hotel!

Great location, beautiful and comfortable rooms, fab staff, great breakfast

The German split mattress in the King size bed is not to my liking

very central. clean and liked the room and a door between the bathroom and bedroom. good soundproofed windows so quiet for an inner city hotel.

plastic undersheet on the bed- uncomfortable in late summer- not much ‘character’

Nice appartment, clean, airconditioning, good parking facilities. Everything was new and clean.

Very busy outside of hotel during night. Nightclubs and drunk people, not the best for a family with small children.

It was a good hotel, nothing special, it has all the necessary to sleep and shower. The facilities are clean and comfortable. The location is good as it is in the center of the town.

Check in was a little slow, even with a previous booking. The lift was not working and the access to the room by the stairs was kind of weird. The bed was a twin bed, it was comfortable but weird for me to find a twin bed in a hotel these days, and even for that amount.

The staff were great and very helpful.

The hotel was centrally situated, however the area became crowded in the evening and felt not safe.

The hotel was nicely decorated with good facilities. The breakfast was very good and for a very reasonable price. Location is perfect. The staff were extremely friendly and very helpful, often going out of their way to anticipate your needs. Would highly recommend.

Centrally located however somewhat difficult to reach by car. Parking cramped but not to a degree that would leave it un-useable. Breakfast good, slightly overpriced. Room comfort good, room quiet. Room could be a bit bigger howerver given the location is fully acceptable.

Room and bath size not great but sufficient.

staff are friendly and helpful, everything is set exactly the way you requested

very old rooms and furniture , little bit noisy during nights