Van der Valk Hotel Deventer

Sauna and restaurant

Beds were way to soft

The location was perfect. I had a nice clean room with a perfect view. The breakfast was perfect, I really enjoyed.

The room was big (family room).

Housekeeping was not good. On the first day the room was not cleaned properly, they didn’t take the trash and they didn’t take the dirty towels. The bed was not queen bed, two separate twin beds which were put together, it was uncomfortable.

Good breakfast, broad offer. ( but no olive oil for the mediterraneans!- and no bread toaster - for the British). Waiting personnel efficient and good tempered. Reception personnel also helpful, well trained, and sufficient.Good pleasant well cooked menu at the restaurant-albeit a trifle limited. Good sound insulation.

Tea and coffee facilities were not replenished after the first day. Tissues neither.Bar closed too early. View of the motorway on one side of the building not very inspiring. Balcony too small, just there to be mentioned in the propaganda, without any privacy. Lack of bathrobes for the swimming pool visit.

Very good breakfasts. Excellent pool.

Location is out of town, the room guide suggests a weekdays only bus (without telling you that). There is really no weekend transport. Unsupervised children in the pool a nuisance, although I accept that's down to parents, but staff could have done more. While some pool rules are in English, the locker guides are in Dutch only.

The breakfast

Staff argued that our room was not cleaned and bed not made when we returned from a day with family and friends. We had to sort this out with a manager,. This is a situation not worthy of Van der Valk reputation.

The pool

*The rattling noise of the loose wooden panels from the bathroom when the airconditioning was on. *Dirty spots on the bedding*Matrasses were sliding away very easy. This would be a very cheap fix with some felcron tape on the bottom. Little strange this is not fixed for such a big nice hotelAlso room was on the front side of the building, but across the street big construction works were going on, which got us awake quite early. Its not really caused by the hotel, but they could've put us on the other side of the building.

everything. new, staff , room, spa.

Spacious, luxurious, and food was excellent

Opposite a building site, no garden

Bad

Check in was terrible long, as check out. Incorrect debit and chargeback of funds

Dyson hair dryer was a surprise. Big balcony and ability to smoke. Clean room, perfect bed.

Nothing to dislike.

Good sized rooms with a balcony. The most comfortable beds and pillows. Easy access from the motorway.

Good food at breakfast but we found the layout a little chaotic.

friendly personnel, large room; perfect bathroom

breakfast was quite normal, missing more cheese types and local fruits

The restaurant was very good for dinner, though noisy.

The staff at the desk was unpleasant. We did not receive towels or any other amenities for the child.

Spacious and nicely decorated hotel, sweet staff

No tea facilities in room, no bath robe

The hotel was welcoming. Room was warm. Facilities were great. Wish I had stayed longer to enjoy the gym and pool more. Food was great. I had breakfast and dinner. Wonderful!n

That I wasn't there longer.

Friendly staff. Big parking. Location is outside the city center but quite easy to reach by bike. Breakfast was amazing, plenty of variations and a nice eating room. Room was spacious and quite. Very large and fully equipped bathroom. All in all excellent hotel.

nothing actually.

Bar and seating area. Chap at the bar very helpful. Location good. Decor very nice. Free parking.

Some of the staff were not very helpful.

well equipped, spacious room and excellent breakfast

Loads of parking. Huge room with enormous bed, loads of pillows, lovely shower room.