Hotel Manantial Melgar

Worse experience in my life

The room was dirty so they have to assign us another room.Rude staff we ask for early check in prior to arrival and then they don’t even let us in.You can’t bring food from outside either and I’m diabetic all they offer was fried. Breakfast is was just terrible

Place was clean, the pools were clean, staff was friendly, breakfast was great every morning. The rooms were clean and the a/c worked great. Lunch and dinner were also very good. This is my second stay at this location and I would come back again. Note: I stayed in the main hotel.

I was completely satisfied with our stay.

The receptionist was kind.

The air conditioning was not working, which is really uncomfortable with the high temperatures of the town.

Close to everything Breakfast was great

Room very smallThe soap holder was broken

Not good for sleep. Nice pool though.

I’ll add more later…Have photos where applicable • Unfriendly nighttime reception• Friendly breakfast person • Bed was 2 twins put together. Very hard, caved into center, no blankets.• AC Air conditioner noise like a truck running in the room all night.• AC Fan blades completely covered in dust, mold, mildew.• AC mold and mildew lining airway from fan• Mantle: dust and dead bugs under fan • administration inattentive and weakly responsive• Breakfast very simple (eggs are good, but small portion). No butter. No marmalade. Old toast premade sits out in a stack. • Pool is very pretty and has nice chairs. • Pool is not sufficiently filtering… maybe run pump more frequently. There’s a film like dead skin or sunscreen floating on top. Towels inconveniently located behind an unattended bar - find staff and ask.• Noise from street•3 three rooms each with different problems: and I’m not picky. First the first room wasn’t at all what I booked. It was their cheapest room right next to the pool area. It’s not possible to open up your window and have privacy. The next room had nice windows on the second floor in the layout was OK., But there was insect bait on the sink walls and towel - toilet wasn’t cleaned. And the air conditioner didn’t work at all. The third room was directly in front of a store, noisy, and the air conditioner was like a freight truck running all night long.• no chair in bedroom• showers have two handles, BUT hotel said they do NOT offer hot water• 1 electric outlet under night table. • 1 electric outlet under TV table. • Noticeable mold on wall above toilet

el tamal tolimense

las toallas estaban mal lavadas y estaban curtidas (no estaban blancas)

It has a great location that you can easily take a bus or walk from downtown

The room was not really clean, the TV didn’t work and the pool chairs were broken

2 pools and parking inside the hotel complex for free

Was quite loud and the room was tiny

Nice hotel, recently renovated. There were some beautiful murals and the place looked very nice. We had a good room, of decent size and working air conditioning. Pretty view to the pool.

Breakfast was good but there wasn't much. Some fruit, eggs or sandwich of your choice and a cup of coffee. We were particularly annoyed about the billing, as for the first time in eight years traveling to Colombia we were charged "taxes" of 19%, supposedly because my partner is Colombian. Neither of us reside in Colombia though and the tax should not apply. The property insisted on charging us this tax. In order to pull off this scam they changed the bill to the name of my partner although the payment came from my card. The final bill contained the correct amount, but the tax was not listed. I It is quite obvious that the hotel does this regularly and that they are not passing on the tax to the government.

It was very good, we were pleasantly surprised. very clean and cute. The breakfast was spectacular and the atmosphere in the pool was calm and relaxing.

The swimming pool was clean, the breakfast was great, and the hotel was close to shops and restaurants. Car park opposite the hotel. The staff was friendly and eager to help, especially the person in charge of the pool.

Too noisy due to the clubs down the road. If you have the AC on all night, it will reduce the outside noise a bit. There's no mini fridge in the room.

Really nice property (clean/well maintained), staff, location, and value. I’d come back and recommend family & friends.

Hot water for showering & shaving would have been nice and taken the hotel experience to excellent. The kitchen was really nice & provide some hot water in portable container, for shaving, when required?thanks?

The pool was nice The breakfast was OK they charge you extra if you want one more item they try to charge you for everything

The room was too small there was no dresser to put your stuff so I cannot unpack The receptionist had an attitude I cleaned up some coffee that I spilled with their towel and they charged me $21 they gouge American here had to go looking for toilet paper there is no hot water The door didn’t even open up all the way if you were a large person you cannot fit in the room no fresh towels they make you keep the same one for the three days you have to go ask for the key for the safe is not voluntarily provided the Wi-Fi sucks

Good pool, food and cleanliness.

The staff a little bit serious. But it was ok, many noisy the night.

good location, restaurant service with great food.

bathroom shower was leaking water all over when you take a bath..

Excellent location lovely clean swimming pool and helpful staff

The staff is very sweet and friendly, helpful.

Portions at the breakfast are not generous at all - but it is included in the overnight price.

Pleasant

The hotel is to close to the bars so during the night the high volume of the music doesn't allow to sleep well.

Poor

Residencia con valor de hotel

Great customer service, nice people and the food was execellent. Super recomendded.