Hacienda Bambusa

It’s a beautiful property. However it is very remote and access was very poor especially at night. Once on the property you are reluctant to go out because of the access. The coffee tour was beautiful and the horse riding very special. However we felt that the price tag for the horse riding was ridiculous almost $500 US for one person. Breyer to book things directly with providers as hotel must be taking a big cut.

See above/ some of the staff were truely exceptional however there were those who had limited English which made meal times a little tricky. Nothing serious

Wonderful birds and very peaceful . Friendly staff . Great driver and guide for our interesting day trips.

I absolutely loved everything about Bambusa hotel. One of my favourite places I have ever stayed (and I worked at a travel magazine for years). Such lovely people, beautiful rooms and the most breathtaking location. Breakfast looking out onto the mountains every morning! Wow.

Booking an activity with them is very expensive. The tour to Pijao was 10x the price we got through a local operator. Felt like a slight rip off.

Such a beautiful home, the service was incredible - all the staff couldn’t do enough to make you feel at home. Having dinner outside under candlelight was my highlight.

Not staying longer!

Clean, personal service, outstanding room with a balcony.

The environment, the rooms, the good. But the best is the service

The vegetation and birds around the property is paradise

This was the most amazing experience. The property and the surrounding area is lovely. But it is the staff and their attention to detail that makes it extraordinary. From the moment you are met with cold towels and a glass of juice the staff is attentive wanting to make your stay the best possible experience. Two of the nights we were there we were offered a special 4-course meal. The food was delicious and the setting was beautiful.

My only inout would be th at their website could be a little more specific. They offer half board or a VIP booking, but don’t explain the difference.

We loved the location of the Hacienda, however we did not like the road we had to travel on to get to it. :( We think it would be really nice for a property like yourselves, to make the access road somewhat more comfortable for your guests. The property is beautiful, the gardens and plants and flowers are just lovely and the pool is very nicely located and most welcome. The restaurant was beautifully positioned and we loved the green roof. ;)

The only think we didn't like was the access road.

Beautiful setting beautiful property. Wonderful staff. Bird life all around. Tours.

A little bit distant from Valle de Cocoras and other sites.

My wife and I thoroughly enjoyed ourselves at Hacienda Bambusa and I would recommend it to anyone visiting the area. It is in a very rural area in the middle of amazing terrain. Every view was spectacular and the bird watching was mesmerizing ( I don't even bird watching). All of the staff is incredibly attentive and made us happy to be their guest. A special callout to the office manager, Paula. She can give a masterclass on 5-star hospitality. She not only greeted every guest as they arrived, but she made sure to remember their names and check in with them at least once every day. Her warm attitude definitely spred to the remainder of the staff. We also adored our English translator and guide, John. The is contracted by the hacienda and provided us two days of enjoyable activities and company.

Even though I highly recommend this hacienda, we did not 100% love our room. Since it rains all of the time and is surrounded by plants, the smell was a little musty. We befriended 3 couples who stayed on upper level and they adored their rooms, so I would recommend asking for one of those rooms. I still give it 5 stars because I could not imagine staying anywhere else in the area.

The venue, very beautiful, well kept and comfortable. Delicious meals and a variety of additional plans to choose from. The property and staff facilitated the kind of quiet, peaceful environment that I was looking forward to.

the property in itself is lovely and worth spending time in and enjoying. the staff is super attentive and helpful. I would recommend doing touristy things such as coffee tours and valleys before coming to bambusa due to its remoteness. we did it all before and enjoyed the cycling, the farm and pool at bambusa.

the food service was a tad bit slow but they are working hard to improve it

service was a 10. from the minute you arrive in the parking lot they are waiting to greet you with hot hand towels and juice. then you’re given a tour of the property while they take your bags to your room. the staff made me feel like I had my personal concierge 24/7. best hotel I’ve stayed in Colombia this far. rooms are clean and big. TV’s are new and big , AC works perfect, showers are massive and good water flow , which is rare in Colombia, every meal we had was exceptional.

missing signage to arrive to the location. most GPS won’t work, but Google maps did. the road to arrive to bambusa feels like you’re driving through a Warzone, full of pot holes and you may need an SUV to drive around , a small car might get stuck.

Everything is absolutely idyllic about this 180 acre estate. It has a soul, is extremely tastefully decorated and the staff have all understood confidential luxury. Congrats.

A peaceful place, full of authenticity and decorated with elegance. The staff pays great attention to detail, while letting the guests enjoy their time in full discretion.Would go back any time, thank you!

Location is stunning.Staff very very nice.And the hotel and room were also perfect

Everything was perfect

The landscape, beautiful place.

The road to get there.

Food was fantastic

Superb