Dreams Karibana Cartagena Beach & Golf Resort - All Inclusive

The best thing about this hotel was the staff as well as the cleanliness

The hotel had no Pepsi, the security at the first gate was so strict that We took their taxi to the airport and back, and had trouble getting back in because their was an error, the guard didn't have one of our party on their list

La comida es muy buena y las habitaciones y limpieza tambien

En los bares a veces no dan lo que se había contratado

The best thing about this Resort was Julio.

Resort is under construction, most staff does not speak english, the food is cold and nasty. Choices are very limited. Drinks are watered down. Housekeeping is bad, they do not give you wash cloths unless requested. We wasted our money paying for preferre

Food was horrible. I only at twice there & got sick both times. I¿m home &still suffering from the food I ate there. The options are very limited even at the buffet. Weird combination and dry. Only the chix strips at pool were good. Drinks equally bad

I liked that as a Solo female traveler I was reassured and made to feel comfortable with every excursion. I had someone accompany me and had photo proof of every handoff at pickup and drop-off.

The only thing that I didn't like, was one of my tours was Spanish speaking only. But, even with that someone was able to translate for me while on the tour.

The dancers were phenomenal and the room was nice. I don’t play golf, but the golf course looked nice too. There were plenty of lounge chairs by the pool ands beach. Maybe we’re traveling during the down season, but I’m glad I didn’t have to worry about getting up early to save seats. The front desk staff was friendly and some of the servers at the restaurants. Giovanni in the lobby bar was awesome! Very attentive and always kind! Also the gentleman that did the property bike tour (I think his name was Johnny or John) was nice and the young lady who taught the Bachata class was cool too.

The food was mediocre at best. The Italian restaurant (Portofino) was really good and their cheeseburgers was awesome! Outside of that, I didn’t enjoy the food, especially breakfast. The gym was small and didn’t offer many machines, but at least I could get a some exercise. You can tell it’s an older hotel and could use a “face lift”, but it wasn’t bad. The carpet in the hallway smelled very mildewed. The staff was hit or miss in regards to kindness. Sometimes I felt like they didn’t want to be bothered with me. Most were not very good with English, but I should actually be better at Spanish since I’m in their country. I’m just used to the Hyatt brand leaving a better overall impression.

The people was amazing,specially the lobby bar was the best.

As a preferred club that we hadn’t any like preferred liquor in the lobby.And not to many options in alcohol

The first day the caraoke was perfect, the staff was excellent but the second night the show and super early and you guys didn’t have more entertainment.

We stayed here at the end of our honeymoon in South America! We couldn’t have been treated better! We got upgraded in our room, Prosecco delivered during our stay, we couldn’t have asked for better! Will definitely keep Dreams in mind for our next resort!

Nothing!

Staff were great, beautiful hotel and very clean

Food was not good - bland and limited choice for vegetarians. Portofino particularly disappointing.

Staff super nice and always trying to help. Pools really nice, food really good for a all inclusive hotel.

The beach area could be more well maintained. Missed restrooms near the pool area.

Rooms

Small pool. Gets too crowded

Nothing to declare.

I didn't like anything. It was a really unpleasant experience. The food was not good, the structure lacks a lot. And they lied about the offering regarding the bonus with the spa, I felt harmed.

CleanlinessStaff Services SpaciousCheck-inn ProcessCheck-out Prccess

Too Crowded at BREAKFAST Time for only one restaurantShould have other areas available with air conditioning for BREAKFAST.Specially for Premium Customers a different BREAKFAST menu w/ better foods.Foods menu options very limited Desserts very badBreakfast time is very very hectic and challengingIn general food menu very very poor at main restaurant and at pool.Beach beds and kiosks very unavailable no shades for Premium Customers. Poor services at Beach.

For those who play golf the course is the only viable option

Food was bad, not even the basics for the region were well executed. Quality was way below expectations the rooms have noise my ac and were worn down. The drinks were terrible decent drinks were only available in the business center. The so called 200 credit was a set of cupones.

Nice location, great food and decent drinks

Pools were dirty

Booking was easy and smooth.Resort is really nice and the staff also

Need better room Pillows.

Restaurant options - we had a bad experience at the Porotino restaurant. We dined there Sunday wearing dresses and flip flops. Monday night we went to the seafood restaurant and we told we could not stay because we had flip flops on. We stated that we did not pack shoes so she made an exception and let us in. The next night we went back to Portofino and we told we could not dine because we had on flip flops. Antonio the manager was called and he shook his head no. We then had to go back to the seafood restaurant because the main buffet was closed. That was the only restaurant open. We were upset because there was no consistency about wearing flip flops. I have been to several all inclusive hotels and never had to wear shoes. I will not recommend this resort to anyone.

The staff is excellent, the hotel was very clean.

I didn’t like the food or the beach area.

Staff is incredible they so polite and always helpful what you need service es magnífico food is great and rooms are so comfortable I would recommend a 100%