Holiday Inn - the niu, Welly Kiel By IHG

Super cozy room, good beds, double pillows

The room was too warm (despite winter temperatures outside)

Good breakfast

Limited space for clothes No kettle

Good breakfast and staff

No kettle in the room or mini barLimited space for clothes

Cozy room

No place where to store clothes for more daysNo desk for working

Clean, modern, close to the train station and harbor.

Don’t eat breakfast there, it would be overpriced even if it was a good offering. Which it wasn’t.

Clean comfortable rooms. Loves the 24 hour bar and coffee shop in the lobby.

Can’t think of anything

Since I was upgraded we had a better room. Nothing more.

The rest of the rooms were small inconvenient and bad experience. Breakfast was poor. The staff were not very cooperative

Clean Tourist Class Hotel with clean very small basic rooms at reasonable price.

They refused to check us in 15 minutes early, even though they had rooms easily available, unless we joined a loyalty program. This points to a management culture problem. Our next hotel checked us in 4 hours early without extorting anything from us. Any guess which one has my loyalty?

Incredibly clean, very helpful staff, amazing breakfast and comfy bed!

Everything was great

Very modern design, nothing shabby, clean, fresh.

Nowhere to put extra unwanted cushions.

Amazing location in the city centre but still quiet. Friendly staff. Comfortable beds. Very clean. Nice shower

Very small room. Would be nice with a small table or something. Not the best wardrobe. Was waken up by the cleaning at 9, even we had to check out that day at 12.

The staff are very friendly and attentive. The bed and pillow are very comfortable and soft

Everything was great

Stayed there one night in double room, everythng was very good!

In case you need to work, there was no table at least in my room.

Wonderful hotel with a cozy atmosphere that surpassed my wife and my expectations and excellent location for foot passengers. Breakfast was truly amazing with a great selection and the price is well worth it - but would suggest to go early before rush hour so you fully enjoy the experience and charm. Like the echo concept and drive to remove fridges and kettle from room and easy to grab a coffee from the bar anyway ;) Lovely room that was super cozy and quirky and had all that we needed. Staff were almost excellent and chambermaids excellent. I will always book this hotel when I return to Kiel.

3 negative things1) My first visit ever in late December ‘24 encountered 2 fire alarms on 2 separate days and while the alarm is there for everyone’s safety, it was quite annoying as there was obviously no fire but more, no announcement whatsoever to guests to inform what happened and I felt that it would be a good gesture to disseminate such info. As mentioned, I returned a week later for a second visit and on my second day at 3am, yet again, another fire alarm and yet again, a false alarm and no information passed to guests. When the fire alarm rings so often, there’s clearly some issue there; will it ring a fourth time I wander?2) The early morning staff members (2am) sadly did not hold the same professionalism as their regular day shift counterparts. We had to check out to catch the early bus to Hamburg airport and despite seeing us waiting at reception, the young gentleman seemed to indulge in smoking sessions outside with some friends rather than address us promptly. When he finally came in, the member of staff did not seem quite with it or focused - appearing intoxicated. This judgment was further reinforced when we had checked out, left the hotel and were half way up the road and the same member of staff came onto the street shouting that we had not paid for our stay. Despite this hiccup, we will return. 3) Two of the fire alarm evacuations were separated by 1 week apart but were in the early morning and on both occasions, when exiting the hotel, the early-morning member of staff mentioned above was present with the same friends and there was a horrible strong cigarette smell either coming from them or within the reception area - it was not a nice impression.

Simple and pleasant.Very central location with lots of parking houses nearby.Comfortable room and nice breakfast.

Always nice with a small fridge and a electric kettle in hotel rooms, which this one lacked

The place, it was really close to several Christmas markets.

The beds separated since it wasn’t a double bed. No room to leave your things in the bathroom.

Good

The bed linen looked clean but had hairs on it which they might have fixed but we didn't bring it to their attention

Size of room

Pillow too soft, no glass/cup for drinks

Super frienldy staff. The facilities are well maintained, rooms are clean and well designed. Room is comfy. The hotel is central located yet facing a quiet street. Highly recommend.

Location was perfect for one night in Kiel

Some works in progress around the hotel created not the best image and atmosphere.Next time will be better, I hope.