Hotel Garten

Cleanliness and friendly staff

Transport to city centre is not that ease, especially over werkends

Very good breakfast. Lovely room. Very friendly and welcoming staff.

No problems for me.

The quiet location. The hotel is renovated.

I payed to park my car 8 € per night in the parking slots but the hotel did not reserved the position for my car and the result was the one night I parked the car out side in the street.The management of the hotel must consideration for this topic.When I left, before 8 AM noone was in the reception in order to complain and ask for a refund.Employees in the reception desk is working a limited of hours. The darkness in the yard and in the surround area cause insecure emotions and feeling because the hotel is deep a half of block from the front street.It is necessary to have a more and safety lights together.

Big shower, friendly staff, fair price

AC stopped working for a while (or maybe I didn't know how to turn it on, it was just ventilating).

Some employees were relatively kind, and had a mind to help guests.

It was very difficult to find the hotel by Google map.I had to make rounds around the hotel three times to get to it.It is located at the end of a small road, which has not a sign board.The room was small and simple, and has small single beds. No coffe maker, microwave, or refrigerator!No bottle of water,The parking lot was so small, and we were asked to move a car during check-in by a front desk man.

Nice modern room. Quiet location. Great bathroom/shower facilities. Very close to bus stop.

A bit out of town, bus takes 20 minutes to get to Bonn train station.

Everything was very clean and the room looked modern, we liked its design, the bed was soft. The mini-fridge was a useful addition. The location was also nice, the hotel is right next to the bus stops from where you can reach the center and the train station in 10 min and there is Penny very close to it. The receptionist was friendly

We didn't expect the bathroom to have no doors and, even though it was not a catastrophy, it was a bit awkward. It would also be great to have a kettle. Apart from that, everything was good

I liked very much the Breakfast specially the frech hot bread and the variety of cheese and vegetables and fruits, the restaurant is very simple and have a nice arrangement.I like also the green surround the hotel, the name Garden hotel is just true.

I confirm that everything was as I explained

A wonderful welcome by the owners and very high quality accommodation. Very tastefully designed and extremely comfortable. Excellent breakfast too.

No negatives.

Bad

The behavior exhibited by the staff was rather discourteous. Furthermore, they insisted on a charge of 1 Euro per minute for extending the check-out time. As an illustration, I found myself paying an extra 15 Euros for a mere 15-minute delay in check-out, which although not a substantial amount, was still quite surprising.

Clean room and bath. New and modern interior design. Friendly personnel.

A bit difficult to find. No fridge/minibar in room.

We had a double room with kitchen and this served our purpose well. Staff were friendly and helpful and apartment was clean.

Nothing to fault.

the room was big and clean, the bed was comfortable, the shower was nice.

There was no door in the bathroom and the toilet was even visible from the mirror. The price is way too high.

clean and calm and close to the train station where I had to take every day to Fibo staff friendly and speak English

The place was quite...

I purchased a famely didnt get it..dont know the reosn..he gave 2 rooms that werent that close to each othere...there was no wifi in the rooms.The hotel had privte parking and the guy charged me for it.

The apartment was clean, spacious and the beds were comfortable

There was no internet. The owner gave us two different wifi's and their passwords but neither worked. We told him and he didn't really seem to care or try to fix the problem.

conveniently located in quiet area, four bus stations from city center.

guests make noise-out of control of hotel-and if you are light sleeper, you will not get much sleep. the room was heated in early September-the floor was hot all the time, i think it was the water. there was no a/c, Internet was non existent, and the stairs are inconvenient to carry luggage-no elevator of course!

No WiFi, expensive breakfast. Too bad!

The greatest problem is NO WLAN at all in my room, even though my own data is not available, the signal was really bad, I can't contact my friends and family at all. I have to go to the information desk hall to use the public WLAN to send emails. I was going for an international conference, can you imagine how can I work if there is no Internet? You should know that the hotel offers free WiFi, which is mentioned on their advertisement website. That's too bad! Moreover, their information desk is only available between 9,00 to 18,00, which time is covered perfectly with my working time, which means I can't find anyone for helping if I am in the hotel. That's too bad! In addition, the breakfast was too "simple", only two kinds of bread, three kinds of cheese and butter, two choices for meat. All and all, not so many choices. However it costs €9.5!!! In my opinion, it's worth up to 5 euro. Therefore, I had this breakfast only for one morning, and gave up to have breakfast in their hotel, even though its a business trip for me, I can get all money back. But I'd rather pay for my own breakfast!

The room that they gave me was full, but immediately they gave me another which was much better than mine.Room was clean, mattress was comfortable and staff was friendly.

nothing to add

I did not liked nothing.

There is reception but closed.I had got already advised when Have booked but there was no body.I have waited at the door for 40 minutes.The hotel is 2 parts.A few rooms are where the reception and there is WiFi in those rooms.There is an other building behind of the reception with separate entrance and there is no WiFi in those 12 rooms.But at booking says; there is free WiFi. It is a Lear. I would liked to leave immediatly hotel but the owner did not want to advice booking.com for to cancellation.And he did not want to refund my payment.I have been in many countries in many hotel.I did not seen any hotel as like as hotel Garten even I do not seen a hotel in Albaniaas like as Hotel Garten.I have seen the first time a soo bad hotel .And second evening I returned to my room.I have seen that they did not done cleaning.They had not changed tuch and duvet cover.I have asked from them why they did done it.They have requested extra payment for to change the duvet cover.But they don't take responsibility. The cost that I have paid is to much.The room cost can be any 30-40 euros at the Hotel Garten but not around 70 euros.And the hotel is so far from center and main train station.It is difficult to find it.