Best Western Hotel President

Paid 2 times on this hotelManagement is really lacking class

Paid 2 times on this hotelManagement is really lacking classFirst time there was an error, took room in 2004 while reservation was in 2005.They charged me again in 2005 Simply unacceptable

Very pleasant staff. Great location.

Rooms could use a little updating. Maybe put in microwaves or coffee pots. Breakfast very good.

Location, friendly staff, good breakfast

No coffee/tea cooker in roomFurniture / carpets a bit dated

Clean and comfortable room. I love how the staff being so responsive with my request (a kettle) as i have a toddler.

This is a clean hotel with basic but decent facilities in a great location and the staff are so friendly and helpful.

Basics missing like tea and coffee making facilities in the rooms. The hotel entrance and corridors also feel quite dated.

Good

Very nice service, but overpriced for a 4 stars hotel standard which in reality deserves 3 because of rather old equipment.Good breakfast though.

clean room, nice breakfast, good service

(1) The property had private parking which made life a lot easier. (2) The breakfast selection was quite varied but it took really long for certain items to be re-stocked.

There wasn’t anything particularly negative. The only minor inconveniences were (1) that there was no ironing board in the room; (2) the in-room safe didn’t work; and (3) it took really long to re-stock certain breakfast items.

The location of the hotel is very close to the city center

The lift was broken and there was no water in the room

The staff were polite and helpful. The location of the hotel is excellent by all means, it was located on a vibrant street where there is a nearby bus station, and it was not far from Bonn Central. The breakfast was good.As for my room, I found it excellent and neat, however, I found two bugs on my bed in my very first night. It could be the weather and nature of the city, so I cannot entirely blame the cleaning staff :) I did not report this to the hotel. Additionally, it would have been appreciated if there was a water kettle, and normal drinking water (instead of mineral/sparkling water). I have one more comment regarding the hotel entrance. I found it difficult moving my heavy luggage to the entrance and I had to carry them through the stairs, as there was no ramp to roll them. Perhaps the hotel should consider accessibility too in this regard. Again, thanks a lot, I enjoyed my stay very much, and I will recommend it to new commers of my colleagues and friends.

Please refer to the comment above!

Very clean and good equipment.

Rooms where quite cold.

Great room with really comfortable bed. Friendly and helpful staff. Regular supply of lemon-mint water and fresh apples. Located in the walkable-bikeable university part of Bonn. Near cafes, restaurants, grocery.

The breakfast buffet was nice but (at 20 Euros) quite expensive. There was no mini fridge or hotpot in the room, so you really had to go out for all your food.

location good - plenty of surrounding restaurants and bakeries

pillows and duvet too small for adult human

Good location for short stop over with good choice of restaurants within walking distance to centre.

Lovely staffVery clean

Pillows were too soft

Location, service, breakfast

The hot temperatures in the rooms

Extremely comfortable room with beautiful view of the clock tower. Directly next to several excellent dining options and a convenience store. The staff was kind and helpful. Great deal for the price and location.

The "single bed" is two mattresses pushed together, although this didn't cause any problems. The shower door is a bit strange to use and easily spreads water on the bathroom floor if you aren't strategic.

Clean and safe. Location is perfect.

Decent, mid-range business hotel lifted by its location in leafy Poppelsdorf. Easy access to the city centre and lots of cafés and restaurants in the vicinity.

The building and rooms aren't going to win any prices for aesthetics. But functional enough. It's Bonn, so don't expect to get a bargain.

The location was great and had restaurants and facilities nearby. The room was clean and the staff was very friendly and helpful, helping us to check in an hour earlier than expected, which was great after a long trip.

While the room was clean, it was extremely hot, and one could not change the temperature in the room or the bathroom, which was equally hot. The breakfast was not great and did not match expectations. Overall I felt that the value for money was not there.