Hotel Granus

The location is perfect for those who want to go to the Carolus Thermen. The room was spacious, clean, bright, warm, and it has everything you need.

Everything was good.

Location very close to Thermal bath and many restaurant options near by. Big public parking space within 500 m. Within 2 km can reach main attractions like Cathedral,Christmas markets etc Decent Breakfast.Though no staff available at the time of checkin ( we reached around 5pm on Saturday). Detailed videos on WhatsApp on how to get the keys, room location (ours was opposite on outside the main hotel building) etc was shared which was helpful and stress free.Though I didn't use room had small kitchen and other facilities to make tea/coffee. Had a tower fan which was very much useful for us.

Room request was done for 1 double bed and 1 single bed but it was three individual beds.Since it was late evening we tried to arrange those 2 sofa beds together ourselves but still those beds had fair enough gap that was not comfortable to use as double bed.Even though whole room and bathroom looked very neat and clean.Upon moving beds we noticed lot of dust and dirt below beds that was never cleaned.(if beds was already arranged we would have never bothered may be or otherwise never seen this)Room heaters was turned on max when we checked in evening so it was too warm and suffocating on this Nov rainy day as well. I couldn't find any other heat control options so manually turned down all heater knobs and also had to keep windows openRoom 6 location on opposite building and the corridor was fully dark and light sensors dont turn on until we reach close to the building front gate.So around 10pm when we reached it was not comfortable to walk in.

-good location -nice staff -clean-comfortable bed

-the smell of cigarettes in the bathroom

We had a wonderful time at this hotel. The room was very clean spacious and well heated. Complimentary coffee and tea was available at our room and there was also a mini-fridge in case anybody needed it.Breakfast was very well assorted, with a ample choice of both sweet and savory treats.Location is also gopd. Jist a short walk from the station and a stone's throw away from the city center.All in all, it was a great experience and we will definitely come back to Granus next time we visit Aachen/Aix-la-Chapelle.

Good location, beautiful interior.

The mattresses are already tired, very soft... The breakfast is not very varied.

Best value for money, the room was big and well equipped, great breakfast, great location 15 minutes walk from the cathedral

Pillows are too big or too small, but that's nitpicking

Breakfast

Old furniture. More like an apartment than an hotel experience.

The location next to the Carolus Thermen. Breakfast was very good. Instructions on getting to the hotel clear.

Could improve on cleaning.

Spacious room with comfortable bed. Excellent breakfast buffet. Very convenient for the Carolus Baths.

Overall it was ok. The rooms were spacious and decently.clean. the breakfast was nice too.

The rooms are good size but with a bit tight bathrooms. . still generally was ok. I got two rooms for my family. But one of them was across the street in another building. I would have preferred the two rooms close to each other or at least in the same building. Especially that i booked months before arrival. The room across the street had some spider and moist bug but overall were clean. The room in the main building was clean , but had a glass door for a narrow stairwell with a metal ladder, it was full of dirt and of course not a nice view , so I left the curtains closed. Two staff ladies, one of them in charge of the breakfast was not nice enough, she should show a more welcoming attitude. She never even smiled. To us.

Spacious, clean and close to restaurants and attractions

The only downside was that guests couldn’t use the coffee machine themselves — you had to ask a staff member to get it for you.

Very comfortable room in the annex for a family of 3 adults. Parking nearby. Breakfast exceeded my expectations. Very communicative and helpful staff.

It was modern, spacious and comfortable, there was a double bed and a single bed, most hotels offered a sofa bed for the 3rd party but this hptel offered a single bed which was a plus

The locations seemed a bit unsafe, the pictures of the building don't match the building we staued at, we stayed at the ground floor which was a bit scary, you could hear the outside, the cars, we were under the impression we would be in the hotel building, the temperature of the water was also not well regulated (either too hot or freezing)

We really liked our family room which was very spacious and clean. There was not a big choice for breakfast but was good, a bit of everything. The staff was also nice and friendly.

The mattress was too soft, but this is my personal opinion.

Affordable.

Toilet wasn’t clean and room had a poor smell.

Good if you just need somewhere to sleep for a night ,don't expect luxury or quietness

No one at reception when we arrived so doors were locked and couldn't talk to anyone , breakfast on Saturday &sunday was 8am no good for us as we left at 6.15 both days , so didn't get to have the breakfast even though we paid for it, and can't forget the Irish bar on the corner of the street very loud ,on street parking is quite restricted,

The amazing hospitality, and breakfastLovely staffLocationVery affordableGreat value for money

Older room decorationOne language magazinesNo lobby, which was fine

Breakfast was good. The staff were very nice.

The portable ac unit was not working and the room was very stuffy. The house keeper provided an alternative unit but it still didn't work. The engineer came out the next day and he said the unit had to be used with cold water inside. No one provided this information to us.

The breakfast was excellent. In addition to the customary there were also dishes with Middle Eastern/Persian origin.

The traffic on the street outside was a bit disturbing during the night if one slept with the window open.

This place has a clean and cozy atmosphere, which is a definite plus. Its excellent location adds to the appeal. Additionally, the staff is notably kind and welcoming, creating a positive experience for guests. Enhancing these aspects even further could make it an exceptional spot.

Everything was absolutely perfect