Cityhotel Kaiser Karl Aachen

Entrance door locked, so buzz-in, which was nice for solo traveler. Not far from the city center/cathedral. Accommodating staff. Great coffee, bed, chair, and space. Thank you!

No complaints.

A good clean hotel on a great location. Although breakfast was not offered hot drinks were always available from a machine in reception together with biscuits. A bakery was next door where food could be purchased and eaten in the hotel on tables in reception. Staff were always available.

Whilst my wife found the bed comfortable at 196cm I found the quilt on the bed too small causing me to wake in the night often The hotel us on a main road so the traffic could be noisy at night.

The coffee and biscuits are freely available and good coffee, that you can get delicious rolls and breakfast next door and eat in the dining room love the no fuss.The staff very friendly and helpful.

It was a convenient location which was in walking distance to the mall as well as the winter market, cathedral, and city center. The hotel was clean, comfortable, affordable, and the staff were friendly

There was nothing I didnt like

Not worth the price

Separate rooms from the hotel make it super noisy and cold, heating was possible but noisy. The bedroom is next to the corridor where people pass all night. No heating in bathroom expert from floor. No shower door, so you end up in a hot shower with cold wind.During the day, impossible to rest because of hose keepers shooting to each other.No parking at property, as announced. Staff unable to give you directions for parking No possibility to have breakfast at hotel. You are directed to the bakery next door. Booked another comfortable hotel for our last night.

Excellent and polite stuff, very clean, perfect location, nice rooms

Well located hotel.Very friendly staff.

The hotel needs a little makeover.

The rooms were clean, comfortable, and well-equipped, with modern amenities such as air-conditioning, strong Wi-Fi, and sound-proof windows that made the stay pleasant and relaxing. The hotel’s location is excellent—situated close to the city center, within easy walking distance of key attractions like the old town and Carolus Thermen, as well as convenient access to public transport and nearby parking. Overall, both the room quality and central location made the stay very convenient and enjoyable.

There wasn’t anything in particular that I didn’t like — everything worked well and we had a comfortable stay.

Very comfort hotel in Aachen city area.The hotel looks very safe, and there are free coffee and water in the lobby.The bed was very comfortable, and the bedding was so clean.Hotel staffs are very kind.

Just two things were disappointing:The radiator in my room (503) wasn't warm, and there was no refrigerator.

Easy to use hotel. Simple, no thrills….5 min walk to carpark, 10 min walk to (tourist) city centre…Clean & comfortable. Rooms good size….

nice little hotel with small room not far from the thermal baths

Room was good clean and comfortable

Impossible to park anywhere near hotel.In fact a nightmare.No Breakfast.No dining facilities. All the restaurants around this hotel was only kebaps and Turkish restaurants. I have travelled to many and I mean many German hotels .This was by the worst for facilities. Just a coffee machine. Would never stay there again.

The check-in was very easy, the location was perfect. Walking distance to the old city center. We went for a concert, the venue was 5 minutes walking distance from the hotel. Free coffee and tea at the reception.

The room was facing the main road and it was quite noisy, but it is not the hotel`s fault.

In the center of Aachen, just a few minutes’ walk from the main tourist attractions. The city, in general, has quite a few homeless people, but access to the hotel is only possible with a key card, which makes it safer. The room is very spacious; the bed consists of two single beds pushed together and could use a pillow top for more comfort. The bathroom is small and, when taking a shower, water leaks from the shower enclosure. This didn’t bother us, but it does run across the bathroom floor and leaves everything wet.Although the hotel does not offer breakfast which was not a problem for us there is a coffee machine at the reception, as well as a machine with cold water, sparkling water, and even tea, available all day long. They provide a bottle of water in the room, which can be refilled at the reception. The hotel is very clean and beautiful, and the receptionists are very attentive.What we found a bit unusual was that we left our luggage at the reception after check-out and returned to pick it up at 1 p.m., as we were informed that from that time onwards the reception is not staffed on Sundays. We are not sure if this happens only on Sundays, but for those who want to enjoy the rest of the day, it would be ideal to arrange another place to store your bags.

The location is excellent, the thermal bath is only 10 minutes away and the centre is also only 20 minutes walk. There is free coffee at the reception which is very good quality.

We liked everything.

Everything about this hotel just works. The rooms are super clean, have everything you need and the location is central to the Carolus Therme as well as to the old city centre. As a solo female traveller I found the location felt safe. The reception was staffed until 6pm and after hours it was easy to come and go with a key card system. My room was to the back and very quiet. Lovely area to sit downstairs with quality self serve coffee/cappuccino machines and dishes and cutlery for any breakfast you might want to get from the bakery next door. Easy bus connection to the main station..

Can't think of anything.

the larger rooms are really nice; the location is great - especially for the Carolus Therme

lack of breakfast/dining facilities

Simple and clean

No breakfast possibilities and very little of any commodities or food. Just a vending machine in the lobby. Unmanned for most of the time

Simple and clean

No breakfast possibilities and very little of any commodities or food. Just a vending machine in the lobby. Unmanned for most of the time

An extremely pleasant stay in a hotel that exceeded my expectations. The rooms are spacious and clean. The staff is extremely friendly. Next to the reception, guests can enjoy free tea or coffee in a pleasant environment. The hotel is very close to the Eurogress congress center, which is a great advantage for business guests.