Hotel Britannique

Great staff and location was perfect. Excellent breakfast each am overlooking the town square!

Well located

Too expensive for what we got. The room was already quite expensive, on top we had to pay for the parking, city tax and breakfast almost 100€ on top.

Location, room, friendly staff

Only narrow stairs to reach Bedroom

Great location but do not expect hotel level services! Staff is nice but these are just roomsOn top of a bar!Stairs are steep to access the rooms (no elevator)

Room and location

Lack of elevator and for the price breakfast should have been included

High standards and good location

We went for my wife’s 40th. I made them aware of this and paid extra for balloons (don’t do that it’s kids party balloons. thought a please with these standards might have some better quality). I also booked rose petals which was pretty. I would’ve rated this place 11/10 only for the fact that we were escorted to our room. I understand the layout of the hotel and it is needed to see where your room is. But then she opened the door and walked in to show us the room. This completely took away the surprise of the petals and the romantic experience I had planned. It was meant to be a surprise for my wife but now we had to deal with staff showing us basic hotel equipment.

Room and facilities where ok. Staff pleasant.

Hotel is next to a bar/disco. We where shaking in the bed due to the loud music. Don't expect any sleep until after midnight. Alot of patchwork was clearly visible. Not the finest standards of detail.Not visiting again.

Good location, nicely designed rooms, nice breakfast

You have to walk though a busy bar/restaurant, no hotel facilities just rooms above a restaurant, for the money (€500) we expected a lot more. The ‘suite’ was only a larger room so the toilet, bathing, sitting, sleeping was all in a space together. Would be a nice place for around €150/200 but for the price not at all.

Beautiful cosy yet luxurious and stylish boutique style hotel with very friendly staff on the best square of Maastricht. It felt personal and intimate yet had the allure of a big design hotel all in one. The junior suite was beautifully designed and spacious yet never felt cold or impersonal. The bath in the room was a godsend and the view on the square breathtaking. No outside noise as window glass was double sided.

No elevator but staff made quick work of our bags and delivered them upstairs for us

We had the junior suite #4. It had a great view of the square and was a very nice room. The breakfast was great! We had the classic breakfast and really enjoyed it. The staff were all very professional and friendly.

Location and room size.

Great location but noisy until 2am not a great stay for people who go to bed earlier. Food and service slow very basic. There were two welcome drinks - we were unable to get these. We had dinner and drinks were in bill from dinner. When we asked for these to be taken off bill they said they couldn’t as it was in prior days takings.

The location is smack dab in the middle of Maastricht so you could not be more central even if you tried. The staff was friendly and they served us a welcome drink upon arrival on the lovely terrace. The rooms were comfortable and well decorated. I think one of the highlights was the lovely breakfast. Would definitely come back here.

Even though we knew what we were getting ourselves into, I am not a fain of those sliding bathroom doors that are transparent. Some things should remain a mystery in life. Toilet time is one of those things. :)

The room was lovely, clean and comfortable. The shower was wonderful as was the bath in general. The supplemental heat/ac unit worked well to keep the room comfortable. Overall, we were very pleased and would stay again.

Storage for clothing was limited. I have hearing aids that are recharged each evening via a USB charger, and it would have been helpful for USB outlets (or a wall outlet for an adapter) could be available near the bed. Bedside alarm clocks offer USB charging ports. These are minor issues offered as helpful suggestions.The staircase to the room is steep and difficult for older folks to navigate. The staff was very, very helpful with luggage so there was no need to deal with suitcases on the staircase.

The room was lovely, clean and comfortable. The shower was wonderful as was the bath in general. The supplemental heat/ac unit worked well to keep the room comfortable. Overall, we were very pleased and would stay again.

Storage for clothing was limited. I have hearing aids that are recharged each evening via a USB charger, and it would have been helpful for USB outlets (or a wall outlet for an adapter) could be available near the bed. Bedside alarm clocks offer USB charging ports. These are minor issues offered as helpful suggestions.The staircase to the room is steep and difficult for older folks to navigate. The staff was very, very helpful with luggage so there was no need to deal with suitcases on the staircase.

Nice location in the center, on the other hand little bit crowdy evenings & nights :). Friendly staff, nice bar, good atmosphere...

Breakfast good.Beds good.Headpillows very uncomfortable and hard.

Pillows!!

We chose this hotel because it's directly on the Vrijthof. Parking is possible via the hotel and is about 150 meters away with easy access (under the Vrijthof). At arrival we were welcomed very friendly by the owner who immediately made us feel welcome. The room was very nice and very clean. The hotel is combined with a brasserie and it has a very nice outside (heated) terras. We enjoyed some drinks and a good dinner there. The whole staff was very friendly and this added to our nice experience. We had a great weekend and the hotel is a beautiful and comfortable location to explore Maastricht, do some shopping and relax at the same time. I will definitely recommend this hotel to friends and colleagues and would stay there again.

Honestly, nothing. I would like to thank owners and staff for contributing to our nice weekend.

Nice spacious room, well decorated.

Shower did not drain well resulting in a wet mess on the floor!Lighting in the bedroom was very dim so hard to see when packing up.

Great location, very helpful and friendly staff, very comfortable accommodation

Difficult to find!

Great location right across the road from Christmas markets, quiet room and bed super comfortable. Staff are lovely.

Thought room would overlook markets, didn’t reflect room we booked. Walking upto room through staircase smells like sewerage from common bathroom. Room didn't smell though.