Hotel Phoenix

Close to airport and cost

AC did not work in room and there were small ant like bugs on the bathroom floor at night. Staff did not seem concerned when alerted to issues with room on checkout. Also, the hotel is very far from the city center.

very cousy diner room, and terrace,

hall and parking

Quiet, neighborhood

The toilet functions inefficiently - it is very old fashioned. The shower was very tight and the doors didn't slide well. There were no attendants at the gym - I couldn't figure out how to turn on the infinite pool. The rating should be a 2.5 star.

Great hotel, staff super friendly and nice. Good food at dinner and breakfast

Small pool

all

Helpful staff, foyer is pretty.

Could hear constant humming of the ventilation outdoors with closed windows.There bathroom is in the direct view from the main room, there is just no wall. For a single person it's ok, but not for a couple.

The hotel staff was friendly, rooms clean. But the breakfast buffet could use a uplift and variety.

osoblje jako ljubazno. ambijent lijep, sve je uredno, svi su nam radnici odgovorili na sva pitanja bez ikakvih problema. hrana isto tako jako ukusna i raznolika.

Little bit outstanding ,need lots of improvements after 40 years of service. Room need to be renovated, with new beds, bathtub should be replaced with shower stiles, and others things what will brings back hotel in new fresh life.

Bed , bathtub , small towels,hallways need more lights, interior need to be more bright

Very kind staff and flexible, made us also special omelette! Big room!

Time to renovate design of the hotel

Friendly staff, good breakfast, comfy beads

Bathroom could use some repairs

Very little the premises are way past their due date and staff are no where to be found

We asked for taxi to airport forc6 am which they advertise and finally the so called manger said he thought one would. We came downstairs at 6 to find the entire hotel locked - any guests could not get in or out t. We tried opening doors to no avail and my wife finally found an unlocked door in the dark dining room- we barely made the first of 3 flights that day but the hotel was a disaster

The staff was kind. Breakfast was good.

1. There was no bottled water in the room..no kettle , tea, coffee or any other complimentary stuff...2. Room furniture was old and wall color was purple...(such colors are not for everybody) 3. After 10.00 pm main door is locked , you need to go to back of the hotel to enter the building.

convenient for our stay

colour of walls , very poorly decorated no tea/coffee in room

Honestly, it's hard to say good things about our time here. The breakfast was okay, but the food was a bit too salty. However, the beds were really comfy and nice to rest on.

This was my first time going to Croatia. We were excited to reach the coast, a place we had been looking forward to. We needed a place to stay for the night, so I looked at different options on a booking website. I found a hotel that talked a lot about its Wellness center. They had pictures of a fancy spa and other things that seemed nice, so we decided to book a room there. I wanted my wife to relax while I did some work on the computer.But when we got to the hotel and paid for our room, we found out something surprising from the person at the front desk. The Wellness center was actually closed. They told us it was mentioned when we booked, but we looked again, and it simply was a lie. They were advertising a Wellness center and it simply was not open at all. We were too tired to argue or change our plans.Feeling let down by this dishonest "bait-and-switch" situation, I started to feel unhappy with BOOKING. They shouldn't allow hotels to trick people like this. We still tried to make the best of our stay by exploring around the hotel, hoping to find a nice restaurant or a fun place to hang out. Unfortunately, we didn't find anything interesting nearby. The only suggestion we got was to go to a restaurant that was a long drive away. This left us stuck in a not-so-exciting place.To make things worse, the hotel's parking lot was noisy in the evening because some of the restaurant staff was hanging out there. They were loud and didn't care about the guests trying to rest. This went on until almost midnight, spoiling our quiet evening. And then, at 6 in the morning, a nearby church rang its bells really loudly, so we had to use earplugs to sleep.All in all, this was one of the most disappointing experiences I've had when booking a place to stay. I can't recommend choosing this hotel. It was a mix of false promises, a not-so-great area, and noisy disruptions that made our stay less enjoyable than we had hoped.

Passable

The shower was broken, the water tank on the toilet bowl was not working properly, there is a fridge but it was not working either??

The pictures online

Terrible roomToilet didn’t workWindows did’t closeSmell of death animalsElevator you cannot trustLights in the corridor don’t work Breakfast was incredibely bad

the rooms were very clean, staff was very kind and helpful. Breakfast was quite nice. The only problem was the location. All in all it was worth the price!

Location and bed size

Photos are manufactured. THE HOTEL DOES NOT LOOK LIKE THAT IN REAL LIFE! There's MOLD on walls and ceilings, furniture is old and stained, covered in "blankets" (also not very clean) so it can be disguised Food is not great either, jam and cheese on the trays had tiny white dots. Eggs were cold and undercooked. Coffee tasted funny. Restaurant is not open for lunch nor dinner.SPA, POOL WELLNESS CENTER IS CLOSED

Location is terrible, there's nothing in the surroundings. Parking is an abandoned field behind the hotel. Staff is rude. Extra charges were added to our bill in the form of property taxes, this is unmentioned in booking and "conveniently unmentioned" upon our arrival. No elevator from the "parking land" to the rooms Rusted pipes and railings on the terraces.Funny smell on the rooms because of the very old rug floorsAbandoned furniture in room hallwaysPoor lighting inside the halls.

Big room.

Waited 10min for someone to open the door so I can get in. Bathroom 4/10, bed too soft for my taste, so soft that you fall inside the bed, breakfast just a few things to choice, juice was bad and without a taste.