Hotel Residence

Healthy breakfast, comfy bed, clean room... overall this was a very plesant stay and im sure i will stay here again next time i have to go to Zagreb.

Its hard to find what i didnt like :) maybe the central ac had issues for around 30 mins or so, but on the other hand maybe i was using it wrong ?

Nice Hotel, very good breakfast. Location is good, Easy for transportation.

Breakfast was very good. Staff is extremely professional and kind. Location has great connection through public transportation to the city centre and main attractions. Bathrooms are clean and functional.

Beds need to be upgraded. They are a bit worn out and lumpy. Carpet in the room looks old and dirty even though it's probably clean.

Has parking, good price

A little far from the city center but the tram is right in front so that makes the difference

The staff was very nice and answered our questions throughly. :) the spa bathtub was a highlight! It’s very close to the tram and easy to take into the city center. The hotel did feel more like a home than a hotel. Thank you! ?

Staff was helpful when approached.

Bare minimum facilities. Housekeeping was tardy. Lift not working for two days. No room service. No tea/coffee provision in the room.

I was initially a little worried after booking and checking the directions on Google maps - hotel didn't look great... but I was very, very pleasantly surprised! The hotel was 5 star! Friendly staff, absolutely stunning room (with a lounge, a queen bed, a massage shower & a jacuzzi tub, bath robes & slippers), free parking & good breakfast. We arrived early, parked our car & bought an all day tram pass and went exploring. €4 for an all day ticket, payable in cash to the driver. Tram stop is 50/90m from the hotel.

The only thing I can fault the room on, is the rooms are not sound proof and being right next to the elevator, it was a little noisy. But that was a few seconds at a time and not enough to complain about.Minibar is overpriced, but there's a Lidl a stone's throw away, so we bought our own drinks.

Very friendly staff! Decent sized room, with desk, bath and separate shower. However there is limited bathroom window coverage, so you're sort of half exposed which can be experienced as uncomfortable.

No f&b available after breakfast

Spacious rooms, nicely organized, helpful staff

Rooms facing the main street are completely uncomfortable for sleeping, isolation is a big problem

very helpfull staff

hotel is directly on main street with busses, trams, cars - very noisy, even at the back side, long at night and from 4.45 in the morning. walls are not insulated, so with sun shining all day, the temperature in the room was 27 degrees begining of March. the hotel is old and needs renovation.

Very comfortable, spacious and clean room, friendly and professional staff. All areas of the hotel look nice and well maintained. Breakfast had different options, various choices. The hotel is very well connected to the city centre by public transport.

The only downside was the noise - the hotel is on a busy street and the windows don’t isolate much. Other than that everything was great.

the location, the friendly staff, good value for the money and the date during the advent in Zagreb

Good location, easily accessible, dedicated parking, good breakfast. Nice bathrooms. All in all value for money.

One thing that can be improved is sound proofing of road facing rooms, as there was all night noise in the room becuase the room was facing main road and it's not sound proof. Would be great to have sound proof windows.

Wifi, sfaff, check in ond out spreed

Elevator quality (speed and cleaness)

The breakfast has got essential with a medium variety of food but fair enough. Rooms are provided with larger desk if you need it for your job. Hard mattress, comfy room and spacious bathroom are the great pros of this facility.Extra bonus is wellness with three different saunas and massage center downstairs.

Parking lots could be tight if some car is parked improperly.

Nice, clean, enough space, friendly staff.

You see everywhere in the room that furniture is very used.

The staff service was excellent, and the room was even better than in the photos. The beds are comfortable, and the cleanliness is top-notch. Breakfast has many options and is very tasty. The hotel has its own secure parking, making it easy to leave the car and the location it’s super close to the center of Zagreb.

Good location 20 min from the airport, 10-15 min tram ride from city centre. Spacious, clean room and bathroom. Good variety of food for breakfast to accommodate various dietary needs. Friendly, helpful staff (especially Allan at the reception desk).

Located on the busy road, you can hear the traffic in the night. Lack of the restaurant providing evening meals.

Nice rooms, friendly stuff

Too loud from the metro, couldn’t sleep

Everything was good, comfortable, beautiful, clean, nice service, it's a pity that we didn't get separate beds.