Fletcher Hotel-Restaurant Middelburg

Terrible experience

My stay was still a day away and when I got to my room I couldn't get in because there were new guests staying, my things had been put into my suitcase anyway and were at reception.

Convenience to train. Helpful staff

Room a little small

Cold room, bad bathroom

Old building, not sustainable (thin glass windows)

Great location, value for money, clean rooms

Breakfast service was terrible, no space to be seated and lack of refill of the food

Happy stay and a good location for my party of military veterans

Breakfast offering could be better

Excellent Location. Possibility to prepare tea and coffee in the room.

The mattress is obsolete. The hidden dust, behind the TV is not cleaned for long time.

Staff very helpful and friendly

I has it confirmed twice 2 single beds but had a double!Could do with more staff all round

Location and helpfulness of the staff.

Occasional traffic noise and a very soft bed.

Price, Location, Breakfast,

I could here all the noises in the corridor and it was really disturbing.

The Hotel has its own restaurant and bar, it's located in a good position near the centre and the station.

The room was very small, the breakfast can be better.

Central located in a historical building with a great view.

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Good locationFriendly staff Good breakfast

Restaurant is a bit old, Room has big window that not so good isolated in Winter so we turned on heater then it's so hot but it's ok

Location close to the railway station and the buses

I had difficulty climbing the four flights of stairs because the lift was out of order.

Building site with wrong attitude

It was actually a building site with a dysfunctional elevator, where they put me on the 4th floor. No joking. In the room all facilities there but outdated. Lock didn't work, so travel down again to get another on the 3rd floor. Not happy with it, and mentioning that if there was no better solution I have to find another hotel. Response was very disappointing, "you won't get your money back"..... ( Booked for 4 nights). This attitude was enough to walk away next morning. Never ever a Fletcher hotel again!!

Today's girl from the reception very nice!Good breakfast

But yesterday we made the reservation a little later, and a black woman by reception who didn't know anything about it, she gave me the last room on the last floor of the hotel, what bothered me was the fact that she was amused behind me of this. I have stayed twice in this hotel and in many other fletcher hotels, but in this hotel I have only seen girls gossiping instead of doing their work!

It was unfortunate that the elevator was broken, especially because I was staying on the 4th floor. Also the tv did not work properly.

Heads up about the broken elevator.

the breakfast was ok,

the admosphere in the hotel was quite gloomy, furniture worn out, elevator out of order, bathroom ok but kittlines between the tiles were stained, the sink was cracked, the windows could open but you were not able to fix themunfortunately the weather was poor

Friendly and helpful staff .

No stand for suitcase. Difficult to unpack whilst on floor.

Breakfast was ok.

Arrogance of the manager during check-in. Elevator out of order seems to be normal. Room was a converted broom cupboard. State of furniture in restaurant was very bad.

Very friendly staff

Room extremely hot, no airco and no ventilator provided.Lift defect, 4 steep stairs up.Room small and 2 old towels and a basic koffie cup machine nothing else provided.For the €190,00 per night a ridiculous basic experience. I won't come back