Hotel Kolner Hof Refrath

breakfast was actually quite good, the room was spacious. Good room for parking

Location was quite far away from cologne, the room was a bit odd and the bathroom was cold

The hotel was very good for the price that I paid.The staff was very friendly and very helpful. Delicious breakfast and worth it for the price.The hotel was old German style and it gave us the most warm atmosphere and we all felt like we were home.

As usual when we are away, we had not intended having breakfast at the hotel but, by chance, we saw what was on offer and, although we hadn't booked in advance, the staff gladly accommodated us and it was so good we had breakfast there each day for our entire stay. Due to us not putting the entire address into our satnav (my fault entirely!), we were lead to another Lustheide Strasse in Cologne. Obviously lost, I rang the tel number provided and the member of staff I spoke to, could not have been more courteous on each of the 3 calls I had to make even though it was, by then early evening. Would highly recommend and hope we will have the opportunity to stay there again .

I really missed having a kettle in our room or even maybe a communal area where hot drinks can be made. Apart from this, everything was perfect

Property, Location and Transport access is good.

The reception and restaurant is available only for a limited time. No one is available for any quick help like getting hot water for drinking, microwave to heat food etc.. else things were good.

bad

It's hard to imagine that there was no hot water in the hotel on a winter night. The customer service got through quickly, but they couldn't help us either. My friends and I had to take a cold bath.

Very good location, the public transport stop is right in front of the hotel .

We arrived at night and had to call to get access codes. It was very inconvenient for me. I think the guest should receive them electronically in advance.

This hotel is located pretty close to the motorway.The room was a bit oldschool but it was spotless. The bed was very comfortable .Late check-in wasn't a problem. We bought breakfast for 10€, everything was fresh and tasty. Car parking is available.

The accomodation is nice, many interesting decoration pieces, loved the stained glass lights in the dining room. The room was spacious and had everything we needed. The receptionist was very friendly and helpful. Parking right at the entrance and the quick access to the motorway was a big plus for us, as we only stopped for sleepover. The check in process was easy, got the door codes over the phone and we could arrive late without hassle. There are grocery shops near by and a restaurant opposite the hotel. Breakfast was good, hubby says the quality of teas was extraordinary

Everything is fantastic, but we need something like summer time fan or something and also need hair dryer, and small fridge fir the summer time,Otherwise absolutely fantastic Thank you so much We come back again soon

Beautiful room nice and cleaningAnd also very calm place Also nice staff's No one no disturbing in the hotel,I like this hotel and I also i recommend it to others Fantastic holidays

Clean renovated roomComfortable bedRelaxing place

Staff were so friendly. An old-fashioned sort of hotel with lots of charm.

A little out from the city centre but the train link is very good and there are local shops and cafes in the area.

The hotel was clean and in a nice quiet location. Staff were friendly and helpful.

Just needs a kettle for a tea or coffee in your room.

Silence, there is a bus stop in front of hotel,, clean and there is a nice restorant opposite hotel.to reach to main train station 35 min by bus

There isn't t soap in bathroom, there isn't t refregerator and sleeper

Silence, there is a bus stop in front of hotel,, clean and there is a nice restorant opposite hotel.to reach to main train station 35 min by bus

There isn't t soap in bathroom, there isn't t refregerator and sleeper

The location was the only thing that was a bonus

the fact that as a family we were placed in different buildings with no connecting door. My elderly husband had to stay with one of the grandchildren and he had to help him dress. i stated with the 5 year old. we were leavin at 6.30 so had no chance of breakfast and no one to talk to about a packed one. the towels were so hard the 5 year old dried herself on the bed covers. had big problem trying to get into the hotel not knowing there was another entrance round the back of the builing. we arrived at 4.00 and there was no staff around for help. stayed here before a couple of years ago and it wasnot this bad. rooms very tired and need updating

Very quiet hotel and a good location with rail connectivity to Cologne and other areas. Very friendly staff and good facilities, as well as ample restaurants and supermarkets in walking distance. Great breakfast buffet.

Changed rooms for a double bed, wifi router was very dodgy in new room, normally fast and good in the whole hotel.

Location is good

Bathroom is small, shower is not good, lights flickering, towel rail is not working, furniture is old, internet connection needs to reconnect often

Location is good

Bathroom is small, shower is not good, lights flickering, towel rail is not working, furniture is old, internet connection needs to reconnect often

looks like family business, very nice and sympatic owner, doing his best to meet customer expectations

Towels a bit too old

The location is close to the bus and tram lines to Cologne. It was a great place for our needs: a place to sleep in between visiting the Christmas markets.

The heater shut off overnight and it got cold. Other guests came in during the night and were very loud in the hallway (no, or not good, soundproofing)