Stargaze Home Hotel

The room itself is really great. I'd never say it's a budget hotel. It was clean, big, the beds were comfortable.There are quite many parking places around the hotel, so you'll park with no issue and for free.The staff is also very nice.

The only downside is the breakfast.We arrived quite early, but there were only 5 plates, and 4 of them were dirty(probably the dishwashing machine didn't work well). It wasn't a great start. Then, we saw that most of the food is also gone, as well as non-vegan milk wasn't replenished. So unfortunately we didn't enjoy the breakfast.But all the rest was great.

The room was simple, without minibar, but functional and clean.There were a lot of books for the guests, in German and English mainly, very nice!

A little far from the center, if you have to walk, but there are buses.

It was a bed for the night. I did not book ahead in advance as I was travelling as did not know where I was going to be staying.

The room was small and single bed was not great

Terrible, horrible regret

When I came to my room, it’s midnight around 2:00 AM. I have surprise that somebody that I don’t know. Was sleeping on my bed and I couldn’t reach anybody related to this situation so I sleep at my car in front of Otel.

Price

The room was not cleaned when I arrived. There was no toilet paper. All towels were on the floor. The bed was not made/not clean. There were toe nails on the floor. No one was on the front desk and it was late when I arrived, so I had to sleep in a dirty bed. No refund, even partially, granted.

Very clean in total. Rooms nice and welcoming. Staff very helpful and friendly. Breakfast has a marvelous bang-for-the-buck ratio.Very good

Cannot think of anything

Good price, clean room

No staff most of the time

We booked on dot com said we have wifi not true asked desk twice, nothing then line up for breakfast and told restraunt shut

We were lied to breakfast and wifi

The Location is close to where I work. The price is for the room acceptable.

Internet & Online programs are typical in all Hotels now a days. They didn’t have that.

It's affordable and ok for the price

There were no coffee cups where the coffee machine was There was no one to ask

Parking, location, and ease of use.

Receptionist were OK.

friendly staff clean rooms and nice bathrooms

Small parking garage, not too far off the main autobahn, room was spacious, not bad value for money. Late check in, person on phone was very friendly and useful.

Room had a slight smell, a bottle of half full water was in a cupboard, unsure whether left from a cleaner or not checked in cupboard. Check out was easy, but not a friendly service from person sat on desk, different person to day before.

Wi-Fi worked well in the reception area but was poor on the 4th floor. In the early afternoon I told the receptionist that there was no internet in my room. She was nice and told me that there was someone there who would fix it but by 19.00 it was still not working. At 19.00 I told the man on duty about it and he said he was really busy (even though there were no other gusts around and no phone calls) so he couldn't get to it for a while. At around this time a friend joined him behind the desk and I heard them talking and playing music. After around 25 minutes I asked him again and he said he was still too busy but I could go up and try restarting the device myself. This worked for a while but often it just stopped working.

There was mostly no staff in the hotel. I couldn't get hot water for tea or coffee.

So... the area is extremely beautiful and I was happy to find it on the motorway (driving, blinded by lorries lights at the evening). The room was simple, a bit old-fashioned but very, very clean. Price was very low. The hotel has Canadian vibe, if you know what I mean. I don't know ifthey allow pets but I could spend a whole week there with my dog if it would be possible. Happily in the winter time. Let me know, guys! ? P.S. Polish staff very friendly and understanding, even for annoying clients ?And I am so, so sorry, but I had to make a hair driver's picture! It looks like Teletubbies' vacuum ?

The hotel could be refreshed/refurbished? Utilities are old. No breakfast available. Coffee machine for coins only (I got only card so no coffee in the morning). To be fair, the reception orders food for guests if you ask (I witnessed that).

it was clean

we had a message saying the reception was closing at 5 o’clock we had 18 rooms booked all 18 keys were placed in a locker with no indication of what rooms were singles doubles twins in the end they give us the wrong amount of keys the rooms that we booked were not the keys we were given we had more single rooms than we had twin rooms which caused major problems we could not get in touch with the hotel by phone as no one was answering and there was nobody on site this is not a hotel it is a shambles there was also know where you could book breakfast for the morning and you had to book it the night before so no breakfast they did however offer us to go to the sister hotel for breakfast but again we would’ve had to book the night before will not be using this hotel all this tune again they have no customer service and no regard for their customers at all.Plus the furniture in the rooms is poor my single bed the mattress did not fit the bed base as the mattress was too small they just don’t care .I could carry on what I want please do not use it is cheap but it is not worth it

The staff

The check-in procedure was horrendoustwo members of our party were given keys that did not work in the rooms the room that they got given eventually was still dirty from the previous guests.

For the price it's great value. The bed was fine. Everything worked out ok.

The bathroom wasn't cleaned. There was dental floss in the sink and hair in the shower.

parking available for free

old, no staff on site, no breakfast, thin walls, noisy

It was convenient

No food facilities at all including breakfast although it was advertised that they didcar park is very small and limited to small vehicles which also was not advertised