The St. Regis New Capital, Cairo

Very spacious and clean had everything you would need with in the hotel

Its about 1hr and 30 minutes from the main city. Not many car services are willing to do the drive.

I JUST WANTED TO EXPRESS MY SINCERE GRATITUDE FOR THE FANTASTIC EXPERIENCE I HAD DURING MY STAY AT YOUR HOTEL , EVERYTHING FROM THE WARM WELCOME TO THE EXCEPTIONAL SERVICE , COMFORTABE ACCOMMODATIONS . BREAKFAST AND FOOD WAS VERY GOOD . THANKS YOU FOR MAKING MY VISIT SO ENJOYABLE .

JUST SHISHA TO WORK ON IT TO BE BETTER BUT THE GUYS WERE SO HELPFUL TO DO ALL HIS BEST ,

Landscape Tennis court Pool Gym and spa facilities Food is average

Room may need some maintenance

Proximity to the event that I traveled for.

Amenities overall,Spa and customer service was excellent

i did wrong booking date .. i tried to reschedule to the correct date but i didn't get the reply

the request ignorance

The Staff were exceptional. Especially the two young gentlemen on the reception desk and also the restaurant staff. The pools, gym and, spa were also very well equipped and presented. The rooms were nicely furnished.

My only criticism was that when I was having breakfast, the waiter randomly brought over the check to pay as soon as I seated for the second time (Buffet breakfast), I obviously ignored this and continued to eat, but then when I sat down with my dessert, I had only had one mouthful when he came over again with the card machine to pay. It was not at the end of breakfast and I had never experienced that before in my life, of course I politely pointed out that I am currently eating, and paid when I was done with the usual pleasantries.

Some staff are very helpful. They upgrade the room .

They leave vegetables and cheese on the room table for a 2 days and not covered .Laundry bag wasn't available. Check out was not easy the staff in Check out tried to let me pay for the Laundry while the staff in Check in tell me it is free .also in Check out they delayed me .Staff in Check was good .Restaurant in the location was not professional

Luxury and massive in space.The duty Manager Ahmed Farag was extremely helpful.

It stands alone far from everything and not busy at all

Fabulous place, very hospitable staff, clean and comfortable

the staff at the restaurant very friendly and amazing.

The room is ok, the furniture is very old and a noise coming when you open the closet door, the glass door for the bath and the toilet not closing.The location is very far from all things.

The hotel was beautiful, and the service was excellent. Hatem, Marwan, Moheb, Ahmed made our stay. We stayed here for 5 nights, and the experience was unforgettable. Location is far from the city and from the main attractions, but it's worth it. Hatem was my personal favourite; he knew that I was kinda scared of the chaos in Cairo, especially with the transportation in the city in a taxi, so he was really attentive and helpful. Thank you so much.

The hotel was very spacious and quiet. Very attentive staff and warm welcome. The bedrooms were very comfortable and quiet. We had a 2 bedroom apartment. The apartment was close to the indoor pool in the club house. Both indoor and outdoor pool heated and well maintained. Spa and gym were also equipped well. Food at breakfast was a wide variety of choices and service was good. Both restaurants were open and served a good range of specialty foods Italian and Egyptian. We ate in both twice. For the quality of service, rooms and food this hotel is great value for money and I would recommend.

Rooms were serviced and cleaned very late in the day.

Fabulous new property with very attentive and customer oriented staff. The rooms were spacious, huge breakfast spread and a range of facilities including a gym, a spa and sports fields. Huge outdoor pool and indoor one too for the winter season and an artificial beach. Great Italian restaurant also on location. So an excellent place to spend a few days just relaxing. And their butler service is exceptional. Moheb from their butler service was very attentive and did many special touches to make our stay even more perfect.

Nothing. It perfect. The only issue with the property is that it’s in New Cairo, so it’s far away from the main city and its attractions so will take you around an hour to get there, but if you’re looking for a relaxing, isolated vacation, it’s perfect. And there is a large open air mall and cinema too just 25 mins away.

the artificial lake, the view,( everything).

the distance

I got a free upgrade to a luxurious suite

It was very crowded in the second week due to a governmental conference

The room, the food, and breakfast were really amazing

I didn't like the location, you have to spend more than an hour to reach the City center. or at least 40 minutes to reach a nearest shopping mall. Getting Uber to leave the Hotel is very difficult.

We ordered our breakfast as room service and we were absolutely blown away by the amount of food and the freshness of the food. Room service experience was very pleasant and easy. Staff were friendly and helpful. Premises were very clean. The place itself is beautiful and words cannot really describe how we felt when we first saw the place.

very nice place with nice staff

location is still far away and not ready to reach Cairo

The restaurant, the room, the spaThe Italian and Arabian restaurants were exceptional. The room was very clean and comfortable. The spa treatment was second to none. All staff we engaged with were excellent in their service.

Breathtakingly beautiful hotel with equally beautiful and spacious rooms. The staff is extremely warm, attentive and kind. The food is excellent and so are the facilities. Can’t wait to return in a few days :)