B&B HOTEL Dortmund-West

Pros +

• Location is good, large parking free of charge and I appreciate the ability to check-in after 22:00 using self check-in kiosk. Rooms are recently refurbished, so everything is new, fresh and pretty.. I like decoration and if I would like to watch TV in bed it was pretty comfortable I guess - TV positioned in front of the bed, not in the corner, but I didn't use it, so it makes no difference to me. There was also a fruit basket for the guests, which is nice.
• Location
• ENVIRONMENT GOOD, CLEANLNESS GOOD, BREAKFAST GOOD

Cons -

• New rooms layout is very ineffective and not as functional as before, there is lack of space - gaps between the bed and walls are very narrow and there's no place to eat, no kettle in the room to boil water for tea. Toilet and shower in one place makes it difficult when 2 people are in the room (previously shower cabin, sink and toilet were separated, so it could have been be used simultaneously). Pillows are very thick and uncomfortable - lifting head too much, while duvet is pretty short (and I'm not even 6 foot tall). Pillow case and towels smelled cigarettes, like it wasn't washed properly. Finally, someone knocked the door while I was still sleeping and woke me up.
• New room layout is very poor, narrow spaces, badly designed toilet, no room for a dog despite paying for staying with a dog (12 extra). Toilet and shower is in the same closed and poorly ventilated space.