Atlantica SunGarden Beach

- beach nearby is great- family room with slide door is very good decision, our 5years old daughter occupied one part and was absolutely happy- big balcony with sunbeds, good view (actually see view instead of garden view)- welcome fruits and sparkling wine- staff

- breakfast can be better

The staff went out of their way to be nice, and the location and the pools were amazing. We received a large room with a great view and enjoyed our stay very much.

The water pressure in the shower was low, the first floor smelled stuffy at times.

Only thing that’s good is the chicken nuggets in the pool

No room service. The food was not eatable. The ac is working only on deep freeze or not at all. No new bed sheets even when asked. No one to help with anything. Very bad experience overall

The location was good the view was amazing and the staff was friendly

There was no room service even tho it was a 4 star hotel my room was about a 5 min walk to reception, I called for an extra pillow on arrival and was told I’ll see what I can do but no promises, there was a play park in the pictures and description that’s one of the reasons we booked this location but when we arrived the park wasn’t there on speaking to other guests they was informed that it had been removed via email and I wasn’t, they was offered a refund because of it and I wasn’t told that either, and the desk dude looked like it was going to fall off the wall

Excellent views and location of the hotel. Quiet, beautiful with awesome panorama views of the sea and the beautiful gardens. Relaxing and restful for the soul and spirit. Mrs Eleftheria who was responsible for housekeeping was very friendly and helpful and very welcoming and kind.

Everything was perfect. It would be nicer if at the pool the glasses were not paper.

Spectacular views. Friendly staff. Clean facilities and delicious food. One of the most beautiful views from a hotel I have seen. Book a sea view room for best experience.

The infinity pool and the location

It could have been cleaner - towels and sheets were stained

Everything was great!! The location very good, food delicious, property and the views outstanding!The receptionist and the staff very polite and helpful.Would gladly come back again.

The location was great but there were classes right in front of our room every morning/ afternoon so wasn’t overly relaxing. Beautiful hotel and very friendly staff.

Great view

Breakfast good selection but poor quality of food

Good location, great views, cool facility.

The room that we stayed in, has two side sofas, one of them smells very strongly bad like pee, we stayed 4 days, we complain many times and order to change the bed or the room, no one did anything and they didn’t care.

Clean and tidy hotel close to the beach and helpful staff. Breakfast was nice

Nothing to not like

Beachfront property

Small rooms, food was not good, location was a bit far out of the town and up hill. You will need to spend money catch taxi as walking all the time can get tiring.

The pools were ok.

It is not the 4 or even 3 star rating that is ranked. The food is average, the entertainment was one women signing baby shark in an empty hall. The furnishing is very dated and the staff totally know it's not the rating given. I ended up moving to the 5 star hotel next door for cheaper.

Absolutely NOTHING!!!

Everything in this "Hotel"It was the dirtiest place we've been! The staff at the reception besides two persons out of five were extremely unfriendly. The Gym is in a very bad shape. The cover is coming down and there is mold EVERYWHERE!!! The whole Hotel is wet and it smells extremely bad. Not to mention what is going on in the breakfast-area. This is definitely a health issue. The hotel director has a bottle of high-proof alcohol in his office. He was the most unfriendly guy of all employees. Just horrible!!! Everything... really everything is extremely dirty! There wasn't be cleaned for at least a couple of month.

Pools, views, room, location

Non proper evening entertainment

Location

They didn’t have us any wrist band for being b&b and that was annoying. ( don’t have bands for b&b) Because they keep asking us are we guests here? What’s your room num? At pool also asking us …You must pay at reception your last meal . And yes I out on my room num. and always paid ! Like omg yeh should have mark also people without full board !!! Also charge me twice for lunch I allredy paid Have to proof o did !! Also not happy after very early flight our room wasn’t ready for another 1h I think Check on is from 1pm and we got room 2h later I think that’s late and 4 star hotel that’s not great!!

Bad

If you are a person of colour AVOID this hotel at all costs. Me and my friend would continuously be asked by security of what rooms we stayed in despite us showing our room number cards, once we would say our room number the security would then ask us why we don’t have a wrist band , we asked the reception if we are meant to have one as we are only having breakfast at the hotel they said no even though the security was so sure we should have one on. At breakfast the lady who worked there came up to me and my friend ONLY to ask what room we are ?????? We told reception and didn’t receive any apology of any sort, terrible customer service , save your money go elsewhere

The food was unlike at other all inclusive hotels, everything was very delicious, especially Mediterranean sea food. Staff was really very friendly and service was very high quality and super fast.

The distance from the city center, though it was only 1.5 km, but at day time in 40C temperature it was very tough to walk.

Location was amazing, the rooms where on the smaller size for a family room but ok, the bfast was good and in general staff where pretty friendly. The lunch non inclusive was decent little option but priced well.

The cleaning was rushed and not great, one morning I was giving the cleaners a hand as they had way to many rooms to clean.