1/80


About
This 4-star hotel in Winterberg offers a large spa area, free Wi-Fi and 2 restaurants. It is 1640 ft from the ski bus stop and 984 ft from the cross-country ski trails. The AVITAL Resort has modern rooms and spacious junior suites in the south of Winterberg. Apartments are also available 984 ft from the main building. The AVITAL's 1181 ft² wellness area includes a swimming pool, various saunas and a small fitness studio. The hotel's Olivita and KaminStube restaurants serve North Rhine-Westphalian and Mediterranean cuisine. The KaminBar with fireplace offers a selection of cocktails. Paid private parking is available at the AVITAL Resort Winterberg.
233 Reviews
- Cleanliness
- 8.5
- Staff
- 8.9
- Location
- 8.5
What Guests Say
- “Good location and very big appartment in good condition. Free parking.”
- “Good location, room and facilities in general.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Two-Bedroom Apartment
- Balcony
- Bath or Shower
- Carpeting
- Cleaning products
1/4One-Bedroom Apartment
- Balcony
- Bath or Shower
- Carpeting
- Cleaning products
1/4Suite (2-4 Adults)
- Balcony
- Bath or Shower
- Bathrobe(s)
- Body soap
1/4Queen Room
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Body soap
1/4Junior Suite with Terrace
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Balcony
1/4Double Room with Balcony
- Accessible by lift
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4Junior Suite
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Bath or Shower
1/4Comfort Double Room
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Body soap
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What Guests Loved
Based on 233 reviews
Pros +
- Location was good
- Good location and very big appartment in good condition. Free parking.
- Good location, room and facilities in general.
Cons -
- 3rd floor with no elevator, bed was not comfortable, breakfast was ok but really expansive for what we got. Felt like Airbnb but we paid for high class Hotel.
- The cleaners forgot to put shampoo in the bathroom but that's the only complaint.
- When we arrived in the evening from an 8 hour drive, we were handed the key to an apartment that wasn't made ready for us - so it was full of trash from the prior guests, with dirty towels on the floor, used linen etc. Back at the reception we were told, that they did not have any staff ready to clean the room at the time, so we where offered to buy ourselves a drink at their bar and just wait there. As we were hungry from the drive, we instead went out to get dinner in town, and when we came back to the hotel after several hours, the room had been made ready. Everything else was fine, but an arrival like that is just not good and the rushed cleaning that was eventually made was definitely questionable.
Location was good
3rd floor with no elevator, bed was not comfortable, breakfast was ok but really expansive for what we got. Felt like Airbnb but we paid for high class Hotel.
Good location and very big appartment in good condition. Free parking.
The cleaners forgot to put shampoo in the bathroom but that's the only complaint.
Good location, room and facilities in general.
When we arrived in the evening from an 8 hour drive, we were handed the key to an apartment that wasn't made ready for us - so it was full of trash from the prior guests, with dirty towels on the floor, used linen etc. Back at the reception we were told, that they did not have any staff ready to clean the room at the time, so we where offered to buy ourselves a drink at their bar and just wait there. As we were hungry from the drive, we instead went out to get dinner in town, and when we came back to the hotel after several hours, the room had been made ready. Everything else was fine, but an arrival like that is just not good and the rushed cleaning that was eventually made was definitely questionable.
Good
We booked an apartment, which is about 300 meters from the facility. Traveling with a two-month-old baby, and having booked the crib in advance and indicated my arrival with an infant, we were assigned the room on the second floor without an elevator. I wish I had known about the lack of an elevator in advance or been given a room on the ground floor. It was not very comfortable getting up and down the stroller.
In the main facility everything was as presented on booking. The breakfast was good, the rooms were comfortable. The SPA was good and equipped with swimming pool and saunas (however the water in the swimming pool could be a bit warmer). In front there were 2 car chargers.
However if you book the apartments, the story is totally different. The quality of the apartments is way lower compared to the main facility. There was a strange smell inside the apartment buildings. The apartment buildings were far from the main hotel and the access to the spa or breakfast was not included. This wouldn't have been a problem if this would have been stated on booking, but is was not stated that the apartments were not at the same level as the hotel, that there was no access to the SPA or breakfast. We had to call booking in order to change the apartment for a room in the hotel. We were disappointed by the lack of transparency regarding the apartments. Additionally the water in the swimming pool was a bit cold and the available parking was less than the capacity of the hotel.
The room was clean
Use of the pool and sauna were extra charge, and this wasn't written anywhere. I learned this only on arrival.
Great location, friendly staff and clean apartment.
Clean and modern rooms.Great spa with 2 saunas and pool.Delicious breakfast
All was good.If they add Chromecast to the TV to allow Netflix, and stream
The room is well designed and equipped. Everything is clean and proper. Perfect view from the balcony.
The pool is a little bit crowded from time to time.
Lovely comfortable and spacious apartment
There is no oven/grill facility but the kitchen is well equipped with Delph cutlery and glassware.
The apartment was spacious and comfortable for a family of 4.
The shower had some mold around it, was not properly cleaned.
Nice location, good value for the price, warm pool and pool area...
Extra cost for spa if you stay in aparts
Breakfast Pool
Little parking spaceNot that many options for food in the restaurant
Nice place with all the facilities. This was our 2nd time.
We missed the dishwasher this time in our apartments.
Great view and friendly staff. Walking distance to restaurants and ski resorts.
Receptionist let us check in really early very helpful with young children, swimming pool, location close to the center of village, car parking outside the door, apartment was warm and clean. Dog friendly!
Paying for the pool (we knew this in advance but still not sure why apartment guests pay for pool and hotel guests don’t). Access to apartment car park is very tight. No option to go on Netflix etc on tv.
Big room, not too far from the center.
Not so much parking spots.
Close to the city center.
Struggling to find parking place, not having towels changed for 2 days, poor breakfast.
The location is good
The pool isn’t included the room so you need to pay it and the most difficult part , when you stay at the apartment, you need to pack your clothes to swim at the main building and it is not convenient with the kids
Location. Clean. Spacious.
The beds and the pillows. Everybody woke up with a back pain.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Heated pool
- Indoor pool
- Kids' pool
- Pool with view
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 3 can stay with cot, subject to additional charges. |
| Pets | Pets are allowed upon request. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that guests who do not stay directly at the main property, fees apply for the spa area. Please contact the property for further details. Please note that the apartments are located 656 feet from the main building. When booking 5 accommodations units or more, different policies and additional supplements may apply.
Location
Auf Der Wallme 5, Winterberg
36 hotels in this area on Priceline, from $89 a night.
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