AKZENT Hotel Berg's Alte Bauernschanke- Wellness und Wein

Reception, breakfast

wasn't expecting to carry luggage up and down so many stairs

Great staff, really helpful and attentive. Breakfast was very good. The staff in the restaurant looked after us and helped with the wine selection.

Hands down the Chef. The food was amazing. The Riesling cream soup with fresh herbs was to die for!!I ate it 2x & it is incredibly quaint & charming building so loved that..

The address is not accurate. The address says Rudesheim on Rhine. But the hotel is in the town before, Assxxxx .I got off at the wrong train station. & in my messaging with the hotel in the lead up to arrival no-one mentioned it. I was not happy…

The staff allowed us to efficiently and quickly change room because of a problem we had and each day a member of staff kept checking that everything was good with our change of room. It was good and professional management.

We had to change room as it smelt of dog and my wife has dog dander allergies.On our second night there was large gaps of time between courses when we asked for no pause. The serving staff advised it was the kitchen. We found it too long, ie 1.5 hrs and still waiting for our dessert. We almost gave up. I would have done so but husband wanted his pudding! When we complained for the third time it came immediately.

location for car is good but we are coach operators and for the size of coaches that we run i think it could be very tight to get to and from the hotel

no walk in shower as I'm disabled and need to use a shower chair

The property was so quaint and beautiful. Excellent location, and the staff went above and beyond!Would definitely stay there again.

The only thing I wish there had been a shop nearby, to buy water. But we could purchase from the hotel.

The proximity to what we wanted to see.

Noisy, no amenities, front desk not super happy to help.

Very friendly and accommodating staff. Beautiful location, facilities were updated, excellent breakfast, great location.

It was all good!

We had a lovely room! Just perfect! A recent refurb had been carried out to a very high quality.The reception on arrival was really nice and inviting — evening dinner was excellent quality and good value. Super location for the river and chair lift ( and train)

NOTHING!

Everything. Location, the house, the personnel, the breakfast, the room, all was great

We have been staying here, mostly yearly since 1992 and love it. We did, for several years, bring motorcyclists on our tours to stay here and they always provided good feedback. The rooms are immaculately clean, tge beds comfortable, the food delicious, the staff lovely, friendly and professional.

There’s nothing I don’t like about this place. We’ll be back next year.

Excellent breakfast

Too much noise from the Church, Streets and train.Internet NOT good.

The hotel was beautiful and the food was good ! We had an amazing view from our room the staff where more then nice, amazing room service !!

The bed where not really comfortable and I don't know if it's a German thing but as a full bed we got 2 single bed close to each other so I keep falling in the crack loll but for the price totally worth it!

Very Average at best.

The property is split between 2 buildings. the beds were uncomfortable. We had difficulties in the bathroom getting hot water, had to run the water for 5 minutes to get some. And the bathroom didn’t have an exhaust fan so after bathing or showering it was very damp.

I really enjoyed my stay here! The hotel itself is in a historic building that is in the center of Assmannshausen, a gorgeous little town near Rüdesheim. The lift to get up the mountain is directly next to hotel, but there are also tour boats and many restaurants in walking distance to the hotel. My stay was during the off season, so many places were still closed or not operating yet (like the lift to the mountain) and the town itself was very quiet and empty. This also meant that the cosmetic and massage offers were limited, but it was still possible to book something in the very pretty and well-kept spa. I would really like to highlight the exceptional service here - all staff was very friendly, helpful and extremely accommodating!The breakfast buffet is fresh, varied and very good!

- The walls of my room were thin - on the first night of my stay, there was an event going on in the restaurant on the ground floor and I could hear the music loudly in my room on the 2nd floor. The hotel is also right next to a church with very loud church bells. - I wasn't able to sleep well on the mattress in my room (too thin and hard)- The hotel is in a very old building with a lot of interesting nooks and narrow hallways - if you have accessability issues, then you may want to clarify if you can be accommodated here.

We had a superb room with separate sitting room and hugs shower room. Extremely comfortable - excellent breakfast - good bar/restaurant on site - all in central Assmanshausen and close to the river. Highly recommended.

I felt looked after by the Berg family. Very caring and attentive.

Please note that this hotel is located in Assmanshausen. This is 5km out of Ruedesheim.

3 stars for bike storage. We were on a cycling holiday down the Rhine. They had an area for storing bicycles, we were able to lock ours to a radiator so were reasonably happy that it was safe. The hotel was in a good location, the spar was great and the massage we had was excellent. Great food, very large portions.

The bicycle storage area didn't appear to be ever locked.

Very close to regional train making it easy to access towns in the Rheingau. fabulous breakfast buffet was included with our room. Room and premises very clean. The food was excellent at the hotel restaurant. Staff was very friendly.

can’t think of anything

Amazing location! Staff was friendly and helpful. The room was small but comfortable; I didn’t spend much time in there so the size wasn’t an issue.

My window faced a busy staircase and some strangers got a peep show before I realized. The parking is not great either. Carried a suitcase a good distance up a hill to get to my car. Not fun. The wine bath that is offered is just a regular bubble bath with wine oil in the soap. The message was not deep enough, felt like a glorified back rub. My two spa experiences were the worst part of my trip but, they weren’t horrible and it didn’t take away from my stay.