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About
Comfortable Accommodations PLAZA INN Schmöker-Hof in Norderstedt offers family rooms with private bathrooms, kitchenettes, and parquet floors. Each room includes a work desk, TV, and free WiFi. Dining Experience The traditional restaurant serves German cuisine with vegetarian, gluten-free, and dairy-free options. Guests can enjoy breakfast with fresh pastries, cheese, and fruits. Leisure Facilities The hotel features a sun terrace, garden, and outdoor seating area. Additional amenities include a bar, elevator, bicycle parking, and paid on-site private parking. Location and Attractions Located 14 mi from the Port of Hamburg and 5.6 mi from Hamburg Airport, the hotel is near attractions such as TriBühne Norderstedt (2.3 mi) and ARRIBA Waterpark Norderstedt (3.7 mi).
158 Reviews
- Cleanliness
- 8.8
- Staff
- 9.1
- Location
- 7.6
What Guests Say
- “Very quiet. The area are is too. Very peaceful.”
- “Excellent hotel. Very good value, great breakfast, very pet friendly, lovely employees (very friendly and helpful). Comfortable atmosphere.”
Top Amenities
- Restaurant
- Free Internet Access
- Accessible Rooms / Facilities
- Pets Allowed
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Family Room
- Bath or Shower
- Coffee/tea machine
- Crib(s)
- Desk
1/4Comfort Double Room
- Bath or Shower
- Coffee/tea machine
- Crib(s)
- Desk
1/4Quadruple Room
- Bath or Shower
- Coffee/tea machine
- Crib(s)
- Desk
1/4Triple Room
- Bath or Shower
- Coffee/tea machine
- Crib(s)
- Desk
1/4Triple Room Single Use
- Bath or Shower
- Coffee/tea machine
- Desk
- Flat-screen TV
1/4Standard Double Room Single Use
- Bath or Shower
- Coffee/tea machine
- Desk
- Flat-screen TV
1/4Standard Single Room
- Bath or Shower
- Coffee/tea machine
- Desk
- Flat-screen TV
1/4Comfort Double Room Single Use
- Bath or Shower
- Coffee/tea machine
- Desk
- Flat-screen TV
1/4Standard Double Room
- Bath or Shower
- Coffee/tea machine
- Crib(s)
- Desk
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What Guests Loved
Based on 158 reviews
Pros +
- Very quiet. The area are is too. Very peaceful.
- Excellent hotel. Very good value, great breakfast, very pet friendly, lovely employees (very friendly and helpful). Comfortable atmosphere.
- Rooms are very comfortable and quite stylish, and larger than we normally get in this type of hotels
Cons -
- The free parking is really just along their driveway up to the hotel. Spots are limited otherwise it's the street. Hotel has their own parking garage but they charge you. Sooooo technically it's not free parking here for everyone on property.
- The room was very very small (it was a little hard to unpack). It's not in the nicest location, but it was practical. The pool area was OK, but nothing fancy.
- If you arrive later than 9pm (I believe, not sure about the time but at 10:30pm for sure this is the case), the doors are locked and there is no-one in the reception or on site to open the doors. You need to call a number and ask for a code - which by the way did not work in my case, fortunately another guest was going out and opened them for me. Our room keys had been left in the front desk inside an envelope with my name - anyone could pick these.In the other hand, we parked on the underground garage and you cannot enter the hotel directly from the garage, not even going from the hotel to open the doors from the inside, as the doors are locked with a key. Therefore my family had to come up via the car entrance while I waited inside the main doors to open them for them, otherwise they had no way of coming in.I believe a hotel of this category should always have someone on site to resolve the issues, and make sure that guests arriving a bit later don’t have to rely on luck to enter the facilities.
Very quiet. The area are is too. Very peaceful.
The free parking is really just along their driveway up to the hotel. Spots are limited otherwise it's the street. Hotel has their own parking garage but they charge you. Sooooo technically it's not free parking here for everyone on property.
Excellent hotel. Very good value, great breakfast, very pet friendly, lovely employees (very friendly and helpful). Comfortable atmosphere.
The room was very very small (it was a little hard to unpack). It's not in the nicest location, but it was practical. The pool area was OK, but nothing fancy.
Rooms are very comfortable and quite stylish, and larger than we normally get in this type of hotels
If you arrive later than 9pm (I believe, not sure about the time but at 10:30pm for sure this is the case), the doors are locked and there is no-one in the reception or on site to open the doors. You need to call a number and ask for a code - which by the way did not work in my case, fortunately another guest was going out and opened them for me. Our room keys had been left in the front desk inside an envelope with my name - anyone could pick these.In the other hand, we parked on the underground garage and you cannot enter the hotel directly from the garage, not even going from the hotel to open the doors from the inside, as the doors are locked with a key. Therefore my family had to come up via the car entrance while I waited inside the main doors to open them for them, otherwise they had no way of coming in.I believe a hotel of this category should always have someone on site to resolve the issues, and make sure that guests arriving a bit later don’t have to rely on luck to enter the facilities.
Helpful and friendly staff
WiFi not very good, very slow speed
Room was clean and set up was accommodating.
Room was very warm and made it uncomfortable to sleep.
Beds were outstanding! Soft and comfy. Nice, modern room.
The inattentive ladies during breakfast service, which otherwise was lovely.
Lovely preparation for dog . And also for the multi functional microwave.
The normal bed is not comfortable too soft and too high . And the sofa bed is too small and had noise when sleeping.
Everithing was perfect, room and restaurant. But neighbors were very noisy. We could not sleep until 2:00 a.m.
we like everithing but not neighbors XD
The breakfast was good.
There is no gym at the hotel and Sauna was under construction, quite pricey hotel taking into account its overall service
Location/ park around/ internal parking
——
I like only boy on reception his name is kumar and he is very good and cooperative
I think I should not talk about that because it put negative impact on hotel rating
The restaurant staff were EXTREMELY pleasant, cheerful and accommodating. I enjoyed their meals and service.
The front desk could have been a tad more professional.
Lovely stay on way back to UK from holiday in Denmark. Great staff at reception especially Nicolas (Hungarian speaker) who remembered us from our previous stay 2 weeks ago and gave us the same room again. Excellent breakfast again with very helpful staff.
Very little
Never staying there again
Bed was two mattresses, not very comfortable.One of the staff members was peeping through the room window into my room when I was 15 minutes late for check out. This is very unprofessional, specially because there is a phone in the room and they could have called.
cozy spacious room. god for traveling with young kids. good breakfast variety
Breakfast was fine , the room was nice , the location was within a industry zone so not expecting that for the price i paid .
For a 4 star i was expecting or a good ventilation system or at least an airconditioner . I was given a fan but there is no use for it if then you cannot open the window as there where no mosquito nets to prevent you from being eaten up by mosquitos .In my opinion , overpriced
Well organized, good food, modern room, courteous staff. Just like one wishes for.
Don't expect a view, industrial buildings surround the place (and trees).
We have stayed at Hotel Schmoekerhof a number of times now, it never disappoints. Professional staff, always clean and with a very good restaurant.
Nothing to dislike.
Nice, modern, clean and very confortable :)
Cleanness / staff
Location
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 5 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Early check-in and late check-out are available subject to availability and for an additional charge. Check In is just possible between 3pm and 11pm. Pets: Please note that this property can only accommodate dogs as pets. An additional charge per night applies for dogs. Service animals are exempt from these charges. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Location
Oststr. 18, Norderstedt
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