Cleopatra Spa Hotel

Beautiful clean and comfortable bedroom.

Bar staff very slow ?

Excellent place. I definitely recommend this hotel. Professional staff, perfect location, cozy place, comfortable conditions, delicious food

All of the staff at cleopatra hotel were so friendly and helpful. They create a really welcoming atmosphere! Miguel the night porter always had a smile on his face and was very helpfulThe location is great, close to the beach but not too close too the busy centre, it’s only 5 minute walk away. The sauna, jacuzzi and steam room were a nice bonus

The interconnecting rooms when you have children are brilliant. The children also loved the spa bath!

Breakfast was poor! Extremely salty and processed. We only had breakfast for 2 mornings and didn’t go again. Coffee machines were never working and when they did, there wasn’t enough of them. Pool area needed a bit of a make over; tiles cleaned etc. The car park is a good 10 minute walk; the owner offered and actually came with us so we could find it.Reception staff were not the best! We checked in and the lady actually worked out our bill Incorrectly at check in and if my husband had not looked at the numbers, he nearly paid an extra £1000 to stay!!!! I would say the hotel is good compared to looking around at other hotels during our stay. The streets are EXTREMLY dirty and smelly; smell like urine and drains. It is also very noisy at night. We also re arranged the room when we got there because we were on the 5th floor (requested a lower floor) but I didn’t like the idea of the balcony with no real lock and 3 young children.

everything was amazing , amazing staff really helpful especially the blonde lady on reception didn’t quite catch her name but she was so polite and so helpful.pool area is amazing and nice and quite we even had the pools to ourselves quite a lot of our stay I will definitely be coming back.Room was super clean very spacious, and loved the jacuzzi bath

Good facilities, close to beach, friendly staff, great cocktails.

Breakfast was good each morning. The staff were all very friendly, in particular Miguel who worked at nights he was extremely friendly and very helpful.

There is some noise at night due to people leaving the bars, but nothing that the hotel can do about that.

Breakfast is OKFriendly StaffQuiet

Not a 4 star Spa. Not a Spa at all and below standard. Small pool, poor rooms. Beds are more like stretchers, bathroom outdated. Very poor value for money. This is a 2 star facility.

The hotel is ideally located and while a little crowded with sun loungers around the pool it was just perfect for a week long break with the family

Can't find fault with anything other than a small bit more variety at breakfast would be welcome....by day 3 my lot were sick of it

We enjoyed the large jetted tub in the bathroom and the lavender bath salts. We also appreciated the air conditioning, which can be hard to come by in Europe but is absolutely necessary in the blistering hot summer months. Finally, we liked that there was a large, clean supermarket right across the street.

The hotel is ~10 min walk to the beach. You are in a beach town, yet nowhere near the water. The streets in the town are incredibly narrow and there is no place to park while checking-in. The elevators in the underground parking garage didn't work, so we had to carry our heavy luggage up the stairs. The entire hotel felt highly trafficked and a little dirty, especially the hot tub that had stuff floating in it, murky water, and used cups sitting around. The towels felt threadbare. The diffuser in the room smelled awful - we had to put it on the balcony and open the windows to air out the room. The window/balcony door opened to an alley, which amplified sounds from the street and pool area (especially "fun" during karaoke night at the pool). We couldn't wait to check out.

great location, friendly staff and great facilities

The location was good, just far enough away from the busy area so was nice and quiet. Breakfast was fine and the pool was good.

We stayed for a week and did not feel welcome, was a pity as we had read really good reviews and we're looking forward to celebrating my partners 30th birthday there. Would not return.

Me and my boyfriend had an amazing time here, I always get anxious booking a stay at a hotel we’ve never been to, but the Cleopatra didn’t disappoint. The staff were so friendly and very patient listening to me speak broken Spanish to them all week. Location was perfect and the pool was so good, it was busy without being crowded and sometimes we had the pool to ourselves! If you go, make sure you visit pub and bar ‘Cheers’ across the road! Drinks are fantastic and the owner Johnathon really made our holiday better.

The beds aren’t double beds but two singles, which isn’t a huge issue as it’s boiling there in the summer but made it slightly uncomfortable. The safe in our room also wasnt working, however I never complained about it and if I did I’m sure they would’ve fixed it. Thank you Hotel Cleopatra we’ll be back next year!

The property was very tidy and clean, great location. the staff were exceptional. Great value for money, highly recommend the breakfast buffet and cocktails. cannot really fault this hotel.

The only thing that bothered me, was that smoking was allowed anywhere around the pool side, I know this is a Spanish thing, but when you are a non smoker, it would be nice to have an area where you could eat and relax, without smoking be allowed. This is just a personal preference.

Friendly helpful staff.Luggage lockers for departure day.Directly opposite is a large supermarket.Very central to town.

A small table on the balcony would have been nice.

clean, great location, great facilities, friendly staff and overall an amazing stay

Staff very friendly and welcoming. Nice to have bidet and bath in bathroom. Breakfast was good. Reasonable bar prices.

Bathroom was a bit small and had no shelves to put personal items like facewash or creams on. Extra towel rail or hook for hand towel would be handy.

the room was spotless with balcony overlooking the pool.The food in the restaurant was buffet with wide range of dishes. The restaurant staff were helpful and a pleasure to speak to. The staff throughout the hotel could not do enough and when we asked for a table on our balcony it was there immediately. During this stressful covid time the safety of guests was exceptional with hand sanitizers on entering the restaurant given by the girl at the door and sanitizers throughout the hotel making one feel safe.nothing

Staff very friendly.Room was perfect for a family of 5, as we had connecting rooms so the children could have their own and be safe.Quiet location but just one street away from busy area. Good size supermarket opposite. 10 minute walk to beach. Car park was away from hotel but secure.Pool was a little small but still fun

The breakfast was good and the staff were friendly.

The pool was crowded and the 'spa' was inaccessible due to it being full of children. The hotel was very noisy, to the put where you could hear the families in neighbouring rooms and also in those above.