Hotel Saltenhof

The hotel was closed on arrival except for reception person we were put into apartment block which was immaculate. But there was no evening meals or breakfast available so we went out to eat.

The hotel was closed on arrival except for reception person we were put into apartment block which was immaculate. But there was no evening meals or breakfast available so we went out to eat.

It has a lot of charm. Very nice location and super friendly staff.

The dinner was very overpriced. I hope it was a mistake but we also were ok to pay it so they can hopefully get their kitchen in order again.

The rooms were clean and comfortable to stay in.

There were no nets for bugs on the windows and doors. This allowed a lot of bugs to enter even if we opened the window for a couple of minutes.

The area was really lovely and great. The staff were friendly.The breakfast was good.

There was a problem with assigning the room for us, however the staff satisfied us with some extra offers.Also the Tesla Destination was not working.

The property it self had a really nice view.

We stayed at Akzent Hotel Saltenhof from 15-16 nov. It was a total disaster. They gave us a portable heater to get through the night as the central heater did not work (this was not communicated).We went to eat at the restaurant and immediately noticed the abundance of flies nonetheless we stayed because we were tired and hungry (this was a mistake) we then received a bottle of wine which was oxidized (gone bad). One of our meals had a hair stuck in the dough. Which is a hygiene/ health concern!We thought the hair was the cherry on top but little did we know that our long awaited warm shower wasn’t going to happen. The water was ice cold it wasn’t bareable. We informed the front desk in the morning and they told us that the water heater didn’t work and this issue was known to them but again we weren’t informed. We also found pubic hair in the bathroom.We really hope these issues get resolved.

The property it self had a really nice view.

We stayed at Akzent Hotel Saltenhof from 15-16 nov. It was a total disaster. They gave us a portable heater to get through the night as the central heater did not work (this was not communicated).We went to eat at the restaurant and immediately noticed the abundance of flies nonetheless we stayed because we were tired and hungry (this was a mistake) we then received a bottle of wine which was oxidized (gone bad). One of our meals had a hair stuck in the dough. Which is a hygiene/ health concern!We thought the hair was the cherry on top but little did we know that our long awaited warm shower wasn’t going to happen. The water was ice cold it wasn’t bareable. We informed the front desk in the morning and they told us that the water heater didn’t work and this issue was known to them but again we weren’t informed. We also found pubic hair in the bathroom.We really hope these issues get resolved.

location and excellent customer service

nice breakfast and very friendly staff

We have stayed before on our travels and loved it - so decided to revisit. It is a hidden gem - quiet and perfect if travelling with a dog!

easy access from highway. remote quite place. but staff leave early and check in was an issue. rooms were great. food is not even ok but coffee and cold cuts were there.

checkin

The room

Nobody at réception, no hot water for the shower, no restaurant open, no breakfast. No need to keep this hôtel open on booking.com While there is no service provide. It shall better be closed than open with restricted service.

The hotel is a bit tagged away and to get there one has to pass through an area of businesses with warehouses but once approaching the actual hotel one feels positively surprised. The description of a 'Tudor style Manor House' is not far off. It has a big entrance hall, which leads to the reception, the restaurant/breakfast room is to your left. The room I stayed in was on the first floor and was spacious with an en-suite bathroom with shower. Bed was very cozy and the breakfast in the morning was good. Staff very attentive and friendly.

I did not see a lift and had to carry my luggage up the stairs. It's ok for me but I can see that may be an issue with elderly people and guests staying on the upper floors. The waiter I met when I entered the property was also the receptionist who checked me in. Initially he could not find my reservation but when I showed him my booking.com confirmation he gave me a room. The door to my room was on the landing to the upper floors, so it was a bit noisy when people went up or came down. The bathroom was separated from the main room by a glass sheet with a glass door with a foil obscuring the view. It's ok when you travel alone but if you seek privacy in the bathroom, you won't get it. The room was carpeted and there were loads of stains all over.

Everything, it's really nice place. We stayed one night and we regret that it was only one night. Staff are super friendly and surrounding is very peaceful.

Staff could not have been nicer or more accommodating. Area was nice. Breakfast was excellent. Rooms clean and spacious.

Balcony could do with a clean. Also restaurant was not open Sunday and Monday which we didn't know.

Friendly personnel. Nice quiet area. Waking up with birds singing in the huge garden.

Quiet, clean, very comfortable bed. Good lighting. Bathroom was very nice and clean. Good breakfast.

It could have had the possibility to make a cup of tea or coffee in our room. Only one key meant it was possible to be locked outside the front door by mistake!

Clean and new place. Quiet environment. Very friendly staff. Toiletries. Sumptuous breakfast.

We were expecting there was a tub. No kettle and no coffee/ tea in the room. I missed to see that there was no kettle or free coffee. Can hear the footsteps. I booked it because of the vintage ambience but we were placed im new built building.

Excellent service, nice rooms, lovely morning buffet, electric charger

Weeds needed a bit of trimming

The staff is really friendly and helpful! The bath in our room was an extra plus. The hotel is located on the Hermannsweg, so it was a perfect place to stay for us.

Friendly staff, great room and breakfast. In a green area with space for kids to play. Woke up to birds singing, and peace and quiet. Lovely place!

When finding the hotel you drive in an industrial area and think hmmm :-/ but keep going, it’s worth it in the end! :-)