Hotel Ristorante Novara Expo

The rooms were quite clean.Air condition was good.

Breakfast was really poor. limited options. very low quality.Lift (elevator) was very small. (one square meter or less)hairdryer was not working. The dush (shower head) was very old and almost non-functionalWifi was almost not working. very slow and poor signal.The quality of food at their restaurant was also very poor.

The Tv and toilet space for one room

The front desk attendant several weird questions . Toilet dirty, cold no enough heating system, damage lavabo, the shower water cold, the lavabo water cold. The room with no heating, the floor extremely cold, the bad mattress old and extremely uncomfortable the room door lack of privacy.

The cleaning lady was very good at her job

It does not look like the pictures, the room was tiny

I liked the location. Very accessible. The room size is fair I would say

The service.Breakfast ends at 9 30. I went to take breakfast at 9:10(thinking it ends at normal time of 10:00), only to find that it ends at 9 30, so it was already removed.And the guy serving that morning wasn't quite available to help.He prepared me tea upon my request, but of course complaining that they were already out of service.And he couldn't even serve it. He called me to pick it up my self and bring to my table.I had to ask for everything that is needed for the tea, aka, sugar, spoon etc, and of course he had to complain before calling me to go pick it up.I understand he said breakfast time was over, but some 5 minutes extra of just making a cup of tea and serving it well doesn't cost him a lot, yet it takes the service to a whole new level.

The room met a good hygiene Standards and it was regularly cleaned on a daily basis. The staff were nice and courteous. The manager was also very nice and helpful. I highly recommend it.

The walls are way to thin and you can hear other people like they are in your room . The cleaning crew was way to loud . Bathroom door was broken . Balcony door brooken . The staff they were no friendly and not ready to help.

Design koelkast

Klein douche 1x stopcontact in kamer

The hospitality at the reception from Matias was great, Nice and helpful man

We went out to watch a football game and when we came back after 12am the doors were close and no one were there to open and we had to wait for more than 10 minutes outside in a cold weather for someone to open the door for us

location next to restaurants and Co-op.

Too noisy. any movement or activity in the other rooms could be heard in my room due to concrete / stone construction. Room was very tired. needed decoration and updating. Bed sheets had cigarette burns.

location

poor breakfastpoor noise isolation od the rooms

Disappointing

Receptionist and dushcabinReservation breakfast inc. but real no breakfast

The staff were great. Selection was OK. Room was very noisy, between the tv playing music videos and the hard surfaces of the room itself.

Very noisy room. Staff were friendly but spoke ‘way to fast for us not from Milan. The elevator was too small to accommodate both the luggage trolley and a person.

I loved the morning staff Zeld and my lovely Egyptian night staff. They treated me with respect and admiration. They never wavered to any of my needs.Even when I was very disappointed with the room I was given, it was changed immediately after my complaint without hesitation. I'll really miss those two guys and the the lady at the breakfast service even though we don't understand ourselves, but we made do. She was also pleasant to me too.Thank you guys for taking care of me ❤️

The distance from there to Milan is the worse one and the main reason why I'll never return, I'm very sorry!Transportation from the hotel daily cost me a fortune and it wasn't pleasant ?

Location, staff

Rooms to small, breakfast was so poor

I DO NOT RECCOMEND

Everything was wrong from start, the person who did our check in, terrible at customer service, no breakfast fir 2 days because the restaurant was being decorated. We were not told about this even though we paid for breakfast. Room it self disgusting, only cleaned room once in the five days we were there, tgey did not change bed sheets and some of the towels they left were dirty.

Very small, no fridge and the AC barely pumped any air.

good service and staff nice

breakfast wasn’t great, the electricity within the room cut out and shower was broken

Location was good and near Milan and Saravalle Scrivia

The rooms and breakfast was different from what its shown in pictures. Furnitures, toilets and towels were old and very used. Towels and bed sheets were clean. Staff was friendly

Overall you get what you pay for but it’s not a safe place to travel alone or have children with you

There was a cockroach in my room and I had to pay 30 bucks, just for someone to chill in my room for a short while. If you want to be in the city city, I would not recommend this place. I was also harassed multiple times by older men and also followed to my room. So I would also not recommend this place for traveling alone, even more if you’re a woman. The toilet had a leakage and the floor would be wet constantly and I had to dry it every time I got back to the hotel. Also the shower was broken, what led to more water on the floor. The staff was nice most of the times but were also ignorant at times. People who live in the area are very nice tho.

Bad

I do not know how they can keep this hotel open. Who is giving them the accept to function? The carpets are from 80' and smelling a lot, in the room eveeything is damaged. The door to the balcony is damaged, the tv is out of function...etc