Park Hotel Ermitage Resort & Spa

1. Lunch and dinner were as expected, food was good.2. Most of the staff were generally polite and professionals.3. Location was beautiful.

1. Breakfast was included for all guests, but I noticed a clear disparity in service. Some tables were beautifully set with silverware and an additional paper cover, while others were not. I initially assumed the unprepared tables were for guests who had yet to be served or cleaned. However, each time I sat at a prepared table, I was moved, with the explanation that the table was reserved for someone else. This was frustrating, but the final straw was when a waiter rudely pulled out a hidden reservation note from beneath the table number holder, implying I should have known to check for it.2. Unfair Sunbed Reservations at the Beach: For the first four days, I used the same sunbeds and umbrella at the beach without any issues. However, on the fifth day, I was told to move because the beds were “reserved.” I complied, but no one ever showed up, and the beds remained empty for the rest of the day. I typically went to the beach around noon and never took sunbeds that were already occupied, so this sudden enforcement of a reservation policy felt arbitrary and unfair. It appeared that certain guests had the privilege to reserve beds without even intending to use them, while others, like myself, were moved unnecessarily. This double standard was frustrating and again highlighted a pattern of favoritism at the hotel.3. Inconsistent Reservation Policies: The hotel’s reservation policy was confusing and poorly communicated. While I was told there were reservations for the beach, the reception claimed there was no such policy for breakfast, despite some guests receiving preferential treatment. When I raised these concerns with reception, they apologized but offered weak justifications, such as “some guests prefer to eat at the same table all the time.” This lack of clarity and the hotel’s failure to treat all guests equally is simply unacceptable.

Very clean, amazing staff, lovely atmosphere! I was travelling on my own and felt extremely safe and welcome.

We loved how peaceful the area is. There was no noise from jetskies or small yachts. It made our time at the beach very relaxing. As far as the hotel goes, the location is perfect, and breakfast offers a variety of good quality food. The staff is very friendly and helpful. There are bikes available for you to rent, which made 5 to the main strip a lot quicker and more fun. Overall, we loved everything and highly recommend this hotel.

Special mention to the lady at reception who was very thoughtful, she even arranged to have breakfast bags for travelling since she knew we had to leave on a journey early and would not stay for breakfast. Having access to bicycles, behind gates parking, loungers at hotel and beech is all very convenient and breakfast selection was great.

if the rooms would have soundproofing and then it would 10/10

A very nice hotel right at the beach Lido. Great food, very friendly staff and the beds are very comfortable. We got an upgrade free of charge.

Great pool area and garden. For breakfast you can press fresh vegetable juice. I had late flight so I could stay at the hotel area for free after check out.

Really enjoyed our stay here, staff were all so lovely and helpful. The beach and pool area were very clean and great facilities. I used the spa a few times was a lovely treat.We would stay here again. Very near the bus stop and downtown

Breakfast was very nice but basic

We booked 5 nights on bed and breakfast basis, but, after trying the hotel dinner on the first night, we were pleasantly surprised and ate at the hotel every evening thereafter. Both breakfast and dinner were buffet style, but the food was very fresh, the menu was varied and delicious with a different a la carte option each evening and the restaurant staff were exemplary. The hotel's private beach was very close and clean and the hotel allocated us free of charge sunbeds and parasol for the duration of our stay. The reception staff were very friendly and helpful and my partner was full of praise for the massage and facials she enjoyed at the spa facilities.

Not many shops or restaurants near the hotel. You need a rental car to reach nearby towns.The hotel welcomes guests with pets and there were several guests with dogs around the hotel and grounds. While we appreciate how helpful this can be for pet owners, it was a slight negative for us.

Amazing staff, very friendly & helpful. Situated in a perfect spot, quiet and peaceful at night.

Somwhat dated in places, needs a little bit of maintenance. Original room had 0 sea view and was very poor value for money. The staff upgraded us to a suite for free which was much better.

Everyone was very friendly. Nice and warm swimming pool, beach just a few meters away. The restaurant is great, very good food ! Different dinner every night. Breakfast is really good as well

We can hear everything from the rooms next door. Small rooms

Food Breakfast Pool Garden Beach Staff

Next time we are going to book a suite. The comfort room was small and we didn’t like the bed.

Very good

Exceptional

Exceptional

Exceptional

Very good

Superb

Superb