Boutique Hotel Albatros

Quiet location. Good breakfast. Soft pillows and comfortable beds. I loved the sparkling bottle of water in the room—it was tasty. The front desk staff were friendly and helpful.

Had an elevator

Limited facilities like a restaurant Breakfast choices on the buffet were pretty lean Pretty far to walk to anything

Staff was great, breakfast delicious and the view of the Matterhorn from our room was fantastic. Great Stay!

Nothing of note to complain about.

The clear and unobstructed view of the Matterhorn from the balcony. Room was great and bed was excellent.

Staff and location were excellent. Our room had a view of Matterhorn and every room has a nice balcony.

The spa was less than I expected but still nice.

Clean. Accommodating.

The shower was difficult to manage and the shield had a gap under it. We got water all over the floor 2x.

Location was excellentLovely roomVery friendly and helpful

Great location with Matterhorn view . Comfy bed and nice outdoor patio and appreciated TV channels in English ! Loved being able to get picked up and dropped off at the train station .

Need to improve the breakfast options . Also the staff was kind of reserved might have been a little friendlier .

Very nice and modern room with view of the Matterhorn for no extra charge.

A wonderful view of the Matterhorn from our balcony.Room was spacious with good facilities.Great bathroom We used the steam room and sauna area.Easy walk into main areas of town

The view from the suite is perfect and the staff are just lovely. This was our second time and we will definitely come back again.

location is very convenient for various lifts and the village

Staff (with some exceptions) was not very friendly and short to the point of being rude, particularly at breakfast

Great check-in, they picked us up at the railway station. Very friendly staff. Rooms were better than expected. Lovely balconies with nice views. Lovely breakfast each morning. Nice bar area with log fire.

Bright lights in the bathroom at night when you get up are not good. So many places do not have night lights but really they are essential!

Friendly staff except for a lady on the day of arrival (1.03). Another lady was very nice and friendly and helpful. And the young man as well. Nice room except for being 1st floor just above the heads of everybody passing by… very noisy(( otherwise quite OK for this kind of hotel.

1.Poor breakfast. Scrambled eggs is the only warm dish. Had to go to another hotel for breakfast. No dinner at the hotel. Actually no food. 2. No welcome upon arrival. The lady at the reception quite unfriendly and seemed quite annoyed with having us there. No Matterhorn view (not as most reviews advertise). 3. Actually our worst stay in Zermatt in 15 years ((4. Far from ski lifts (as if our previous experience)

Lovely traditional hotel in the centre of Zermatt. A little walk to the bus, otherwise 8-10mins walk to Matterhorn Express. Great breakfast and the staff were friendly and attentive. Minor bathroom light issue but dealt with swiftly by the staff. Really lovely hotel and the Matterhorn view room was perfect !

A little far from the lifts ( and taxis are 20CHF min per trip ) but once we got the bus timetable and our bearings , it was fine.

Good breakfast with varied options. Staff very helpful and friendly.

Good location, nice staff, clean room and bathroom, convenient ski room.

Swiss style chalet with spa, great breakfast, comfortable spacious clean rooms with views of the Matterhorn.

A bit far from train station but very easy to organise transfers with friendly staff

Beautiful property, walking distance to shops and restaurants. The hotel offers a shuttle service from the train service which was great!

Nothing!

The balcony and the view of the Matterhorn. The whole room was Super cozy and cute :)well decorated with enough space to hang the clothes. We felt very good!

The balcony was shared with the other rooms and therefore it was a bit noisy every time they went outside.