Tradition Julen Hotel

The style of the hotel matched the area in design. The staff was very friendly. The bathrooms were great. The breakfast was very nice.

The only thing that was odd was the lights that came on automatically at night to get to the facilities. This may be a good thing if sleeping alone, but it was a bit of a concern for two.

I enjoyed the breakfast very much...just excellent. The room was very nice. The restaurants were excellent as well.

Location and the room itself. Bar was also nice

Centrally located, quiet, beautiful rooms. They also had ebikes for us to borrow! So fun!!

Breakfast was excellent, service was great Amazing hotel A true magical experience

Spa wasn’t finished but otherwise, the most quaint wonderful place ever!!! They arranged for sister hotel in the village which had reciprocal rights Would absolutely book here again 10 out of 10 Must Stay Here

We appreciated all of the help & Noemi gave us. & Lenka.

Very excellent & kind staffGreat breakfast

The staff was amazing. Johanna went above and beyond to help us when we first arrived and the breakfast crew were amazing getting coffee to go as a special order. The AC was the best.

Beautiful hotel in a perfect location. Facilities were excellent and the staff was very helpful.

Clean, very friendly staff, tea time included, restaurant also easily accessible

the hotel is adorable and feels like home. we visited their sister hotel alpenhof which has a very different feel. we very much preferred this hotel. it was well staffed, the spa was nice and so was the pool. our room was great with a wonderful view. They provided us with a small birthday table decor and card which was nice. they also provided us with a dog bed and bowl which was perfect because traveling by train to get to Zermatt we packed light! the shuttle to and from the train station was perfect with our bags and our dog it made the day 10x easier. The resturant at the Julen was wonderful, I believe we met the owner and some fun and friendly staff.

Julen : perfect! However we visited their sister hotel to use the half board one night. The Alpenhof for my birthday dinner wasn't our favorite, it was understaffed. They nicely decorated a table for my birthday but the host at the front door was also taking everyone's orders, with two large parties, we felt a bit forgotten. ( not the staffs fault, clearly) We had to request a drink menu which was taken while we were at the salad bar and never got a chance to order anything besides water. This compared to the Julen, was night and day... unsure why the hotels wouldn't share staff given they are the same company.

Lovely and charming, a perfect blend of traditional Swiss with modern comforts.

Ask for a room at the back (Matterhorn views) if you’re if you’re a light sleeper, because the front faces on a popular apres ski spot, which can get loud at night.

Location, the balconies, the staff, the ski room, the food, the room, closet space

No hot tub, first floor heard a lot of sound from downstairs, pull couch was squeaky

The Hotel was wonderful- the location was very good to access the ski lift and still being close to the city center, the staff were friendly and helpful, the room itself was clean and well designed and the breakfast was very good.

Breakfast buffet - loads of good food to choose from! Dinner - I paid for half board so evening meal was inclusive. It was a 5 course meal (starter, soup, salad buffet from salad bar, main course and dessert); the food was very tasty and high quality! Very good catering staff who were so accommodating & friendly!Location - very near to the ski lift bus stops. The ski shop I hire my skis is just a few steps away from the hotel. The hotel is in the central location of the village.My room is very clean with nice decoration. Smaller than the hotel rooms I stayed in other hotel but could not remember how much I was paying then. Very quiet though. The bed is very comfortable. Every evening the housekeeper would deliver and put some toblerone chocolates onto my bed! Very sweet gesture from the hotel.Swimming pool - the swimming pool is quite big when compared to many other hotels. Very nice decoration.

Very cozy hotel.Friendly stuff, comfortable bedExcellent breakfast Prime location

We had very pleasant stay

Wonderful staff, really friendly and helpful. The owner was always about and would say hello to everyone which gave a personal touch. Pool was nice, didn't find the steam room! Well located everything was in walking distance. We booked a Matterhorn room which was very spacious as well as having a superb view. Just lovely.

Room was too warm for me - too used to a cold house!

The location and the staff! Went above and beyond. Met the owner 3,x as he walked around checking on guests. A great host. The food was delish! Great options and we'll prepared and served. Sorry to leave. It was a wonderful ending to an 18 day trip. Certainly the highlight!! Can't wait to return for a longer stay. Thank you ?

breakfast, balcony, staff

Pretty , clean and comfortable hotel. Great location. Half board option worked really well and the food was outstanding. All staff were helpful and kind. The owner was often in the hotel and made a point of asking how we were finding the hotel service. We were very impressed by the number of locals that also used the hotel so that it felt part of the community.

Everything! The attention to detail was incredible. The staff were friendly and very helpful. The food at all the in house restaurants was excellent. Fantastic location.