Elba Premium Suites - Adults Only

Amazing hotel and friendly helpful staff

There was an issue wrong with my room every day -- shower broken, mirror falling off the wall, not clean, etc.

Everything for the amount that I paid. It was bad value. Not clean.

The pools were fab. We stayed in the adults only premium suites so used the adult only areaThe pool was lovely & the pool bar & both staff there were great. Food & drinks were good at this barReception was good & friendly The room was big, clean & modern, bathroom & bedroom spot on, huge bed. Liked the courtosy dressing gown & slippers & water & coffee area.

The night entertainment was not for us. We would prefer singers as an option some talent.There's no bar to watch Football or sports which we would have likedThe food was just OK. It needs to be hotter & some plates were dirty.The cleaners just walked in the room without knocking at various times of day which we found odd.

The effort gone into the entertainment was amazing - the staff really care about putting on things the guests will enjoy

Adult pool was lovely but could be a little bigger as it was busy and the resort was quiet when we were there

Fabulous suite….spacious, clean and has everything I needed. Adults pool and dining area was lovely

Small moan but my outside terrace was covered by trees so it didn’t get any sunshine ?Food in the evening wasn’t great

Camillo who works at the front desk was absolutely amazing and he honestly went above and beyond with his service. This allowed me to enjoy my birthday with great ease and comfort in the premium suites.

Suite good ,nice shower and clean . Complementary dinner was a bonus

Suite was good but very small. Outside space was in shade.

The room was nice, however we had issues with the safe box and the nespresso coffee capsules were available only for the first day. Very disappointing

1. Not all the staff was able to speak English and this was not ideal for a 4 star hotel, 2. Layout of the hotel is not ideal, we were in the premium suite area, very close to the car park gate and reception but we had to walk all the way through the resort to go back to reception as the gate was only for the staff. Who designed this? 3. We were upgraded from half board to full board but the staff was unable to tell us what was included and what was not included and had to pay for lunch at the Jameos Bar and we were forced to eat in the sun as we were not allowed to take our food to our parasol next to the pool. 3. Very slow service in the buffet restaurant, not enough staff to provide an expected good enough service from a 4 star hotel. Most of the times there were not enough glasses for the water/juices in the morning. Very disappointing.

The accommodation itself was good, i.e. the room, bedroom and bathroom and its aspect. It was clean, bright and comfortable.

The Adult only pool was closed for renovations during our whole stay and this was the main reason I selected Elba as I had stayed before. We were not told in advance and not even informed at check in. We found out ourselves when we went down for a swim and to relax by the pool. Also the air conditioning was not working in the gym which made it very uncomfortable to work out there. One morning we awoke to no hot water in our shower in the room but this was fixed by the same evening.

The adults only area was a welcome retreat including pool area with bar. The suites were a great size, and the addition of a terrace was a pleasant surprise. The bottle of cava on arrival was a great touch. I stayed over the New Year and the staff were super attentive.

Wasn’t good won’t come again

Our room was really far from the hotel itself and had to walk for about 5 minutes to get to the pools. There was no heated pools. Water was freezing. The spa was nice but what was a let down was we had to book in advance the treatments were not available. When we got there they had made us wait 45 minutes due to room not being ready. There was a lot of variety of food but struggled to find halal options even when requested. Wouldn’t come here again. Struggled to get help had to speak to chef manager. The beds were 2 single bed joint together every time you tossed or turned the beds kept moving. We booked for a double bed but was 2 single beds joint together.

Good location easy walk to beaches and town.

Constant smell of sewage. Wine is awful and you can’t even buy a bottle. They say you have access to other restaurants with premium but they are so overbooked you cannot get in. NY eve was a lovely dinner but in general food fairly bland and lunch options for adults only at the pool is very poor. Food served cold and hardly any options. Rooms were ok and clean, however they said they would change bedding and I had to ask for mine to be changed. Towels falling apart and even had holes in, need an upgrade. They supposedly keep the bar fridge stocked but only with full fat drinks no diet drinks. Little terrace as part of the room comfortable but still could smell sewage sitting out there. Will not be returning. Not good value for money.

Clean and friendly.

Very short staffed… the wait at the bar or for service wasn’t acceptable.

Great family resorts

A bit to lonely for a solo traveller. To far out from village/ town. Not your fault . Just brilliant for families. Great activities. Well ☘️☘️??

I had a lovely stay at this hotel. the room and terrace are well sized, fridge stocked with drinks on arrival and I received a birthday message and gift which was nice. Food at mirador restaurant was better than expected and staff were friendly. All in all it is a nice hotel with everything you need.

It was confusing to find your block/room, I spoke to other solo travellers who felt the same. Occasional sewage smell was off putting but wasn't constant and can be found around other areas of Spain.

Breakfast was good with huge selection of food, fresh juices and not bad coffee.

Speed of reception could be better always queues.

The room and spaciousness

Confusion between reception and restaurant was a bit irritating as well as the requests prior to the booking was not met. Was booked half board and was asked to pay for dinner which I had to explain 3 times ... snack bars closed way to early .

It was my birthday and Emma in reception put a bottle of wine in our room which was lovely x

The layout was wonderful and so nice to have adults only section that was truly adults only. Staff were all so friendly and accommodating. Rooms were spotless. The amenities were amazing too - was so nice having robe and slippers supplied for lounging after the shower!

Not much - I’m a picky eater so struggled one or two times to get something to eat but the food I did have was fab. I would have loved some English bacon at breakfast though ☺️

staff were rude , unhelpful , the only thing I like was the premium customers poolarea which was calm and tranquil and my room.

I booked a adults only , I was made to eat with all the families , the noise was unbearable , staff rude , they made you pay for fast wifi , towels had holes , they cut the trees around my room and left all the rubbish outside !!!