Dream Bocayna Village

Lots of space in the bungalows, and lovely large terrace for relaxing

The accommodation was tired and could do with a refurbishment but it was extremely clean

Pool, bungalow, restaurant

Nice and friendly staff. Very good food at the hotel restaurant. Close to the shops and about 10min walk to the beach but for a better beach need to drive.

Problems with WiFi. Overpriced if not choosing all-inclusive. Matrasses need to be changed in the smaller rooms.

The swimming pool area was lovely and quiet

Breakfast was awful, not much choice, and unhelpful staff. Had to complain about our room and hot tub as I didn’t get the room I booked. Hot tub was very old and tatty and was scalding hot and then didn’t work at all as it tripped the electric. Other areas of hotel were dirty.

The staff firstly who are so lovely and helpful but mostly the little villa it had everything and great outside space and so peaceful

The resort looks a little tired in places

The accomodation was clean and modern and spacious. The staff were excellent and the location was only a short walk to the main square and beach.

Restaurant team were great, v efficient and on it. Front of house friendly and helpful. Well designed pool area. Food above average. Very clean. Rooms were kuch latger than expected. In quiet area of island away from tacky resorts, also next to best beaches on the island at papagayo (car needed for kids). So not the cheapest option but worth the money.

Environmental things to improve- Key card in room didnt work to cut off electrics, single use plastic at bar could be replaced. Rooms a bit tired but large and comfortable.

Spacious bungalow, great patio. Good cleaning service. Breakfast which was included was great. Staff really helpful. It was my husbands birthday and they delivered a card and a bottle of bubbly!

The kitchen area needed updating, kettle was old. Some public areas could do with attention. Bar basic, we were only B and B and went to the bar for a cocktail and were given a very basic inclusive cocktail - missing a treat!

The apartman was well equipped and spacious with a little privet patio. The place is very quiet, very good for a nice relaxing stay.

The area around the pool needs a bit of renovation.

Very friendly staff

Pool was freezing cold, dangerous pool area and nothing what so every for kids

We stayed 2 nights. Our bungalow was clean. It was close to a big, unheated swimming pool. There were several other snall wimming pools, a lot of sunbeds and parasols. It is in the south of the island, next to the marine rubicon, which is nice visit and easy to walk to. Around the corner a nice restaurant. There was a living room and kitchen, a spacious clean bathroom with shower and towels: towels for swimming pool available at the reception. The bedroom was spacious with good beds. There is airco in the living room and ventilatirs in the bedrooms. Frindly staff at the reception and restaurant. We had breakfast, which is a varous breakfastbuffet. Enough parkingplaces in front of the reception or at the street. A few good restaurants and a supermarket in the neighboorhood. The location is an oasis of tranquility. A good place to stay.

The price a night i a little bith high in comparing to the bungalow.

Staff friendly,breakfast lovely,Bungalow very nice.

Pool cold and dirty. Jacuzzi cold,Fridge tray broken, and fans in both rooms not working.

We had a lovely bungalow with a nice sea view. Everything was clean and well organised . Service in the dining room was wonderful - thank you ?? and a lot of effort was made to make us feel comfortable and welcome

For the price for an entire bungalow and very decent half board food there wasn’t much not to like about this place!

All staff, location, views, breakfast, pool, small bar, quiet, rooms, and facilities. We will return!!

Only one downside was the refurb of bungalows, 15 & 16, below ours. Inevitably, we had noise from builders fitting new bathrooms. But mostly, we were out in the day, so it didn't bother us too much. Just couldn't sit out, relax and read etc. On an afternoon, but pool and loungers were a good alternative.

Accomodation was great, with huge terrace, hot tub and own sun loungers. Apartment was spacious, half board food was good.

Terrace could do with better shade options e.g. an umbrella. But that's only a minor quibble.

The hotel was further out than expected. Not as per description. Breakfast was fine. you could get eggs cooked to order.

Where do I start?! This was not an all inclusive hotel. Self service bar next to reception from 10am- 6pm. Beer on tap. At the back is a drab, dark room with various spirits (which you had to ask to get topped up when empty) horrible cheap and nasty draft fizzy juice. Ice in a tiny grubby cool box. When asked when we could get served AI drinks we were told the pool bar was open from 6pm. The staff serving in the restaurant had to be buzzed by a bell for service. Staff on bar very grumpy. No indoor bar and cold at night so couldnt sit out. Forced to go back to your room. Didnt see a soul around the pool all week. We had a room with a hot tub which was so old and parts falling off it. It got dirty very quickly. Called reception and they cleaned it. Really needs money spent on upkeep of apartment. Decking broken, door handles falling off. When room cleaned kitchen was never cleaned and glasses from the bar never removed. We did it. Very strange AI restaurant. Very small selection and often ran out of butter, bread and sauces. There was a meat, veg and fish choice daily. Quality varied. Had a gorgeous fillet mignon one night to an awful fatty goulash another.

Spanish & Morrocan mature staff.Relaxed environment.Comfortable beds.Good TV channels in English.Overall food quality.Friendly.

No advanced menu.Poor quality & size of towels.Soup & porridge not hot enough.Little explanation of how all inclusive worked.Tired gym equipment.Needed one night entertainment.

Terrible Customer Service.

Terrible customer service. Arrived to be told our room wasn't available due to maintenance and we were to be moved to another hotel.Not even an apology. Was insinuated that as our booking was free cancellation with booking. com we were the lowest priority (so don't book this hotel through booking.com).Asked to see the room, but told no, which I suspect means they had just booked the room and when our free cancellation came due, they had already booked the room so no other availabilityStay clear!

All times the same …. Very limited diversity of option — let’s sumup boring and under average. The island monkeys like it !

Old rotten equipment — not EU conformity safety of many items in the bungalow, some were very dangerous to get serious injuries !

We were half board and all the food was excellent , good quality and plenty of choice. The accommodation was certainly adequate with two bedrooms, lounge-kitchen , bath and two separate showers. The terrace was large with both a covered area for shade if required. Cleaning was done every day.The whole site was kept clean and the staff were polite and friendly. Pool was clean and inviting.

Possibly the accommodation looked a bit tired in places (coat of paint) Difficult to find shade for two people at the pool area. Neither of these things detracted from our holiday.