Hotel Sultán

Location and cleanness

No wifi in the room

Great location - close to the beach and city centreFriendly people

The walls were very thin, everything could be heard from the next roomWifi only at ground floor

- the location of the hotel: only 3 minutes to the beach and close to the center - the View was beautiful (side beach view)- Air conditioning worked for us- There were milk alternatives at breakfast

- Breakfast is the same every day, no variety, even the cutlery and plates are dirty, juice and water taste old and milky- English breakfast: fried egg, sausage, beans and bacon - everything prepared with lots of oil, we would have liked more fruit and vegetables- Hotel room: furniture old, stained and dirty- Towels full of stains- Staff friendliness only OK- Pool was ok nothing special- Price-performance ratio not at all good (too high a price for the room)- Inflexible when checking in and out, offer late check out but if you ask it is not possible- Very thinly soundproofed rooms

Superb locationSuper friendly staffLovely swimming pool (nice and quiet)Rooms and bathroom all as expected

Minor complaint but 1 of the lifts didnt work, meant long waits at times for the other and it was small and very hot

the staff were nice and friendly and the location was perfect. the breakfast was good for the price you pay, there was fried eggs,bacon, toast, pastries, tea, coffee, juice etc, it did the job for a short weekend break.

the room was a little too hot as the air conditioning didn’t work properly & we had a toilet that constantly did not stop running the entire time which was a bit annoying but we just kept the door shut. the hotel is a bit dated decor wise but you get what you pay for.

location was excellent, close to the boulevard and the beach. Comfortable room and nice balcony.

The room was not clean, you don’t get clean towels and/or clean sheets. They don’t clean the floor as well, there was sand everywhere. There is no drinking water and you also don’t get shampoo/shower gel. Also the shower doesn’t work properly, most of the time there’s no cold water.

Mattresses and beds were comfortable, air condition was ok. Perfect location, not directly in centre of Can Picafort (so not that busy) but close enough to everything and very close to the beach.

It wasn’t really clean, there was a mouldy smell in the room. Towels were leaky and dirty. Floor and bathroom wasn’t cleaned at all during our stay (after few days we had sand everywhere) so we must left a note for cleaning lady and ask her to wipe the floor at least. Breakfast was poor and still the same, coffee and juices prepared from salt tap water.

Comfortable beds and clean rooms, breakfast was good, location was good walking we could walk everywhere

We got there 130 and asked to check in half hour early it was very hot and a long flight, nope ! Usually they try and accommodate even say leave the luggage and go for a drink, nope the clerk was very firm in saying come back at 2 pm ! Also the check out was 10 am and if you want to stay a little longer they charge by the euros for the time . I’ve stayed in a lot of places and usually the ck out is 11 am and if i want to stay a little later I’ve never been charged by the hour. Something to consider

The Hotel very clean , the staff very professional. The receptionist always was ready to help. In general I'm very satisfactory with the Hotel. I recommend. The hotel was not far from the beach.

The breakfast was too repetitive, but was ok. for the price.

good views from balcony, pleasant staff.

breakfast cold, having to take plates and cups from tables to get food and drink, ate cereal using teaspoon after stirring coffee, no large spoons !shower floor I slipped and banged my ribs on glass panel causing a large bruise this isn’t acceptable for anyone let alone a 68 year old.

Hotel was close to the beach

friendly staff

Poor

Superb

Exceptional

Bad

Good

Superb

Superb

Passable