Hotel Spitzberg Garni

Very friendly staff, flexible (we wanted to stay one more night since we liked it so much and it was no problem). Room was large and comfortable. The location was perfect, close enough to the old town to walk easily.

Everything went well. Value for money is perfect. The staff is friendly. The place is clean, and the breakfast is super. Nothing more to add. 10 out of 10.

Cozy room, great breakfast, friendly staff

Cleanness of bathroom

Easy to reach and find, friendly staff.

Room was on the small side, and rather crammed with appliances. The outside space in front of the room was freely accessible to anybody, and we found other guests chatting in front of our window - which wasn’t great. The car park is very very very very narrow.

The facilities were clean and well maintained, and everyone was really nice.The room was well-equipped with shower gel and toiletries, and there was a fridge for the mini-bar, with enough space to add a bottle of milk and some more if needed.

The beds were uncomfortable, as the matrasses had no support in the middle anymore.They definitely need to be replaced.

The staff was friendly and exceptionally helpful with local information. The rooms were comfortable.

There is no lift, so it's strenuous to carry bags up the stairs.

The staff was extremely friendly, helpful and accomodating. The rooms were ample, and the larger rooms were generous sized. Loved that hotel!

It is located in the city center, clean, friendly staff. I recommend with confidence.

bath tub

stuff were slow on check out almost missed the train

The breakfast was great: wide selection and even vegan options. The room was quiet and clean. Windows could be opened to let in fresh air. Small fridge in the room and a small, free bootle of water.

Even though I turned the heating off in the room, it somehow kept running on a low level. My room was on the upper floor: there was only lukewarm water in the bathroom in the evening/at night, in the morning it turned hot after a while though. The TV kept updating its channels for a few minutes every time it was turned on.

Hotel and the breakfast is superb

The parking space is really tight. Good for small size vehicle

Location is good and the room is confortable

Price is a bit high for the hotel standard

Friendly staff, good breakfast, close to the main train station

Wifi wasn't good. Our room was facing the street and we could hear the cars all night long - nothing major but still wasn't great (the room included earplugs which was nice)

Clean, helpful staff, close to station, easy walk to historic town.

Parking

The parking was full.I had to go and find a public oneMaybe you should inform the guests to do a reservation

We loved everything from our room, to the always smiling and helpful staff, our bike storage, our breakfast and The Hotel's location. What more! We will visit again one day and recommend it to our friends. We are long distance cyclists, have stayed in lots of Hotel's over the years, so this is one of the best reviews we have ever given! Thank you everyone!

The beds were comfortable

They don’t have what they say on booking! On booking they have parking with 7€ or so, room service, when in reality they don’t have these, the girl from the reception told us to park in the city parking garage, which was 20€\night!!! And we end up eating shaorma on take asay. But that’s not all!! My husband left to park the car and she left also, locking up the hotel with him outside, not saying what we should do if the hotel is closed

Comfortable, clean and very helpfull staff. Great parking facilities, breakfast is even better. The location at the edge of the city center is super.

After a few hot days, the rooms were hot too. However, a fan was available and that worked a treat.

Location is excellent for touring Passau, well serviced with buses and stop just outside. Room was very clean and comfortable.

There is no bar or evening meal option.

Breakfast was nice. Food was good. Just walking distance to the center of the town.

Room not tidy enough. The spoons in the room were dirty. Toilet is not so clean. It was smelling like someone just done something there. We have to open the windows for some minutes.