Villa Arborea

I was very satisfied. Great location if you own a car. Bus stop is not far though. My room had a beautiful view on the lake.

Very spacious and really elegant rooms, appropriately furnished, comfortable beds, clean, opaque blinders and curtains,.Quiet. Nice, big and green garden (a pitty it was too cood to stay outside)..Very convenient when travelling by car: free parking in the street/ sufficent space in their yard, tram right in front of the hotel, it takes about 15 min to the centre. A very good choice.

Nothing essential. The rude attitude of the receptionist, lack of possibility of having a tea in the room (they say to ask the receptionist for a kettle but it was 11 in the night so noone there). Howver nothing to prevent us to choose the same location in Augsburg.

Very helpful, accommodating staff, excellent breakfast. Loved our stay.

No lift.

This property was fantastic, eventhough a little bit outside the city center. It is very well located across the street from a tram stop that took us into the city within 5-10 minutes. The breakfast provided was excellent. It had many options and one of the owners was there to greet us every morning with a smile and anything we needed. She even sent us home with a local spice mix that i liked so much on my eggs she made to order. The room was clean and functional. Overall, great value, exceptional service and we'll located. We would stay there again in a heartbeat.

Quaint, cosy, bread and breakfast charm, Jennifer was extremely pleasant and helpful.. the room 31 she gave us probably had the best garden view.. will revisit and recommend..

no elevator so don't bring too heavy or too many luggages.. otherwise very difficult to fault the place or the staff?..

The room was very clean with everything you need, reception and booking is very easy, everything worked well.

Just one negative, the breakfast badly needs hot food options. There were not even any eggs. Cold cheese, cold ham, cold tomatoes and cold yoghurt is not breakfast, its a snack for a hot summer afternoon.

Lovely spacious room with view over the carefully tended and attractive garden. A small but nicely stocked honesty bar was useful, as was being able to ask for a kettle and mugs in our room. Tremendously cheerful reception and service at breakfast. Location is convenient, with the No 1 tram outside the door, whisking you to Königsplatz in 7-8 minutes .

NotrThe garden was lovely. If we had had warm weather we'd have spent time in it, although I think the noticeable traffic noise from the big bypass nearby might have intruded. But the windows in our room were very effective at keeping the rumble out.

Very good. Attentive staff willing to please

Furniture and carpets looked a bit tired.

Girl at reception desk was so kind and answered our questions and helped us get around town. Hotel was so comfortable and clean and the garden of the house is sooo beautiful! Loved this hotel and would stay again. It had parking which was fabulous and a train stop outside the building. Safe, quiet, and comfortable area.

Nothing! Loved it all

Great bed, spacy room and bath room and nicely clean.

No staff to be found to open the sauna facilities.

The staff was super friendly and ready to help, great selection at breakfast, large, spacious room, enough parking places.

The room was a tad bit cold during the night because the hotel did not heat it early enough before our arrival. The fact that the outside temperature was fairly below zero did not help either as our room was on the ground floor with the entrance door that leads directly into the garden.

Insolvency - Hotel does not exist .

Property locked up , no one there due to insolvency .Had to rebook late at night

Property is in insolvence

The whole property is in insolvence. NO ONE let us know. No one is answering the phones, or reacting to emails. According to info from owner (was there) they informed booking.com a week ago.

Ideally situated for us as we were travelling through Germany. We were able to take the bus into Augsburg and explore the city. Very good breakfast with a great choice. The staff were very friendly and welcoming. The hotel was very clean and our room was very comfortable.

Service of the staff is quite outstanding. Breakfast was adorable and let us feel at home. I will stay here again if I returns Augsburg!!

The bed was a little bit soft and noisy, however, we still slept well.

Reiner was a wonderful host. The room and facilities were comfortable very clean. The breakfast was excellent. Well located just outside the city but on a tram line into the city was very convenient. The tram stop was opposite.

No lift.

Location,environment,staffs

Very nice house, with 2 finnish saunas. Garden was full of flowers and trees. There is free parking infront of the house.

The room was nice, with a comfortable bed and pillow. There’s a supermarket across the way and it’s right by the big park. The garden is pretty and the breakfast was good.

The WiFi didn’t work at all in the room, and although they came in to clean on the first day, no one cleaned the room the second day. I don’t know why. The shower also took a long time to get hot.

Pleasant

WIFI in room was not functional (too weak). Curtains only covered half of the windows. Light early in morning