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About
Hotel Cristallo is 1312 feet from the cable car to Bormio Ski Area and 984 feet from the thermal baths. For an extra fee, guests may enjoy the wellness center. All rooms offer beautiful views over the Italian Alps. WiFi is free throughout. The Cristallo' wellness center features sauna, hot tub and Turkish bath. There is also a gym, and guests of the hotel enjoy a discount in Bormio's thermal baths. Cristallo Hotel has its own large garden, and inside there is also a games room, a ski room, a reading room and a relaxing lounge with bar. Staff can provide ski passes and shuttles can be arranged. The Cristallo’s restaurant serves classic Italian cuisine, local specialties and international favorites. Breakfast is generous and varied and starts at 07:30. Free outdoor parking is provided, and garage parking spaces are available at extra cost. Please note that electric and LPG vehicles are excluded.
177 Reviews
- Cleanliness
- 8.9
- Staff
- 8.9
- Location
- 9.3
What Guests Say
- “The location and the food”
- “No heating in the rooms which felt cold and damp. Had to request extra duvets.”
Top Amenities
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Hot tub/Whirlpool
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Junior Suite
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Bidet
1/3Superior Family Room
- Accessible by lift
- Bath or Shower
- Bidet
- Body soap
1/4Standard Family Room
- Accessible by lift
- Bath or Shower
- Bidet
- Body soap
1/4Double Room
- Accessible by lift
- Bath or Shower
- Bidet
- Body soap
1/4Superior Double Room
- Accessible by lift
- Bath or Shower
- Bidet
- Body soap
1/4Junior Suite
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Bidet
1/4Classic Double Room
- Accessible by lift
- Bath or Shower
- Bidet
- Body soap
1/4Deluxe Double Room
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Bidet
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What Guests Loved
Based on 177 reviews
Pros +
- The location and the food
- No heating in the rooms which felt cold and damp. Had to request extra duvets.
- Very big room and very good breakfast, bike room
Cons -
- No ski room
- Located near a very busy street with road noise. Our room was marketed as superior room. The shower was extremely small and the room very hot as it was under the roof. We were only able to cool it with windows open which leaves one exposed to terrible road noise.We were lucky it was quite cold when we stayed there. Cannot imagine being in this room on a hot day. Sauna not included in hotel stay, 15 E extre per person per hour
- There was noting to say, just it would be nice if they add toothpaste to welcoming pack (indeed the hotel gave us a total dental pack, free of charge after asking)
The location and the food
No ski room
No heating in the rooms which felt cold and damp. Had to request extra duvets.
Very big room and very good breakfast, bike room
Located near a very busy street with road noise. Our room was marketed as superior room. The shower was extremely small and the room very hot as it was under the roof. We were only able to cool it with windows open which leaves one exposed to terrible road noise.We were lucky it was quite cold when we stayed there. Cannot imagine being in this room on a hot day. Sauna not included in hotel stay, 15 E extre per person per hour
Loved the location and the lounge area. Bleach used in the bathroom was overwhelming, could have done with some comforts such as a kettle and the bed was very firm. Didn't appreciate that we had to pay for the wellness centre purely because we booked through this app.
Location, Clean, Very nice staff, Very welcoming
There was noting to say, just it would be nice if they add toothpaste to welcoming pack (indeed the hotel gave us a total dental pack, free of charge after asking)
Great location and very clean and friendly.
We had a room next to the lift and were woken by people late at night, presumably using the lift and not knowing they could be heard
I want to thank the man on the lobby bar, Jamal. He is the best!
There is a double standard between customers who have reserved their rooms through booking and those who have reserved them through the reception which is not pleasant. The price of the spa area is 5 euros, but if you have reserved the room through booking it is 15 euros!
I really liked the property it was cozy and clean with great view ! Staff was very friendly and helpful! They explained all the single details to me about the place , massage was excellent! Breakfast was tasty! And of course location is great !
The only small things I did not like as the property is 4 star rated hotel , it would be great to have more toiletries (like shampoo was not there , toothpaste I requested along with the brash ) same for the mini bar (only water was inside ) /
Lovely location. Good secure underground parking for the motorbikes. Nice lively bar and really friendly staff.
Real odd room naming - I had to do two trips because I didn't listen to the receptionist directions. My fault
Dinner was poorly, the waiter spilled some of my dish and didn’t offer to replace or any compensation.
The fridge in the room only works when your room key is plugged in, soo everything is warm when you come back in the evening. What’s the reasoning behind this?
There was a fridge, a big comfortable bed and a balcony. There was free parking available, breakfast included scrambled eggs, bacon and small bits of sausages, which was nice.
There were no AC, the sewer in the shower was logged and even though the hotel staff promised to fix it, they did not fix it. Due to this, it was extremely uncomfortable to use the shower.
Beautiful room, very good breakfast and great location. Friendly staff and good parking facilities. Will come when we can
Great breakfast! Good location & free parking.
Good location with brilliant safe underground parking for our motorbike. Great breakfast with lots to choose from and a very spacious room. Great location for the Stelvio Pass
Either a leaking pipe or drain in the outer wall was dripping away making a constant dripping noise. Probably wouldn't bother most people but I'm a very light sleeper. WiFi was hit and miss.
This hotel was perfect for a short trip to Bormio. The staff were very helpful catering to our needs. They even supplied an early breakfast for their guests participating in the cycling event. Many thanks.
Everything! The staff where the best part of our stay and the location couldn’t have been better
Parking was a little tight but there is a lot
amazing breakfast
old furniture and bathroom
Location and breakfast
Parking limited
Location
Smell, not clean, everything old
The charger for porsche :)
The hotel,is a old location without any new updates , the price is higher for his quality, staff was ok .
Amenities & Policies
Amenities
Swimming & Soaking
- Hot tub/Whirlpool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 0 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
The hotel features a free outdoor parking, plus an indoor garage at extra cost. Please note that the Stelvio Mountain Pass is closed from October until mid June. This means that you will have to take a longer alternative route to reach the property. When booking more than 5 rooms, please note that different conditions may apply. Please note that pets are only allowed in the following units ( Classic Double Room, Superior Double Room, Comfort Room, Standard Family Room, and Superior Family Room )Parking is subject to availability due to limited spaces. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
Via Milano 44, Bormio
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