Werdenfelserei

Breakfast was the best I've ever had and was included in the booking. The restaurant is gourmet. The staff was super accommodating and helped review options for local attractions and with a last minute ironing request. The spa is breath taking. There is a beautiful peaceful garden and grounds to tour.

Note that this is a relaxation resort. We were there for a wedding, post wedding had to keep it down. Not a place to hang out late/loud, which is good resting vacationers.

Overall the hotel was very good. Gorgeous decorating. Two downsides for me would be that we booked a two bedroom which I have no problem paying for, but they charge you $120 more for another adult staying in that second room. We only had breakfast there, which was excellent, but a breakfast isn’t worth $120 a day. Not sure why they do that. So for me, it took the value of the stay down. Excellent decor and food. We did not use the spa because there weren’t any available openings.

We were on the second floor and housekeeping starts cleaning the spa above us at 6am. Woke me up each morning. That was terrible. I told the front desk about it when checking out and they acknowledged they clean at that time and simply said sorry.

free breakfast and lunch, check in drink, cute bar and dining area, next to a little stream, great walking location, pool deck and the spa facilities were wonderful. felt like a small hotel but had all the perks, loved it!

Great food, nice design but there's more to hospitality than what a place looks like - see below

Disability room was anything but accessible, and definitely not barrier-free as advertised.- There was a wall right behind the bathroom door so had to do a multiple point turns in the wheelchair to get in & out. Toilet was wedged between the sink & the shower glass so almost impossible to transfer. Shower recess had raised stone around it so difficult to turn & enter shower- Small step at front door to get into room, plus 2 heavy (closed) fire doors to get from reception to room, up a ramp & stairs right in front of the first door that one could accidently roll down- Swimming pool area is impossible to get to outside in a wheelchair as very large step. I waited more than 10 minutes for someone to help me, with the owner walking past me multiple times with no clue that I needed help. Even then, step was so high almost impossible to get up or down with help. Owners could easily install a weatherproof, non-slip ramp for mobility impaired guests, but they weren't interested - too much hassle- All guests had their car spaces reserved with their name displayed. The disabled car space not only was not saved under my name (even though they knew I needed it before I arrived), but had multiple luggage racks taking up most of the space. Finally found someone to move them and he only moved 2, saying I could park around the 3rd one still in the parking space. With no idea of how much space a wheelchair user needs to get in & out of the car. After I insisted he clear the space, he did so angrily. On the day I left, someone had put the luggage racks back in the disabled car space, blocking access to my carUnfortunately owners had ableist attitudes and lack of insight into how to treat wheelchair users with respect and understanding. Accessibility not only means creating barrier free environments, but how to listen to disabled users and find solutions when infrastructure is not up to standard.

Fantastic hotel all along, beautiful design, lots of attention to detail, excellent staff, outstanding restaurant, great location near the park and the village.

Direct access to nearby garden, wonderful breakfast area, underground parking

The views of the garden The interior modern and cleanThe coffee corner and the tab water with sink a piece of art in the room Welcome drink at checkout in and also mini gifts at checkout nice touch

Beds too small for an adult disappointedThe price

Included in our stay was breakfast, lunch, and use of the spa facilities. Due to the language barrier and the inexperience of some guests with the appropriate use of spa facilities, I would recommend more communication about this.

There are lots of lovely hikes around the area and I wish that the staff were more knowledgeable about these. I said that the size of the room was small because that was the question, but it did not affect the quality of our stay at all. I LOVED the space.The tourism in the area is being negatively affected by instagram, but this hotel keeps you completely out of that fray.

Exceptionally relaxing stay. The room, the pool, the sauna, dinner and breakfast - all 10/10.

Thoughtfully designed room with a beautiful balcony, standing tub, and modern amenities. The stunning rooftop pool with breathtaking views. Exceptional breakfast spread and delicious cocktails. Cozy charm blended seamlessly with modern luxury.

The location was slightly removed from the downtown area, though still convenient.

Everything. Freshest water, clean, great location, comfortable bed

This was the nicest, coziest hotel that I have ever stayed in. Breakfast and lunch buffet are included in the nightly fee. Staff was very friendly and helpful and hotel is in a wonderful location. A perfect destination in the winter.

Lovely hotel, great breakfast and it houses an amazing restaurant, we ate there twice!

Nothing :)

One of the best hotels we have ever stayed in. Friendly staff, lovely food in the restaurant and an extensive choice at breakfast. The Fire Suite was spacious and spotlessly clean. Pleasant walk through the park to the train station for ascent of the Zugspitz. Overall, a relaxing and enjoyable experience and we wouldn't hesitate to stay again.

Design, Location, View of the terrace, view of the room over the mountains.

The breakfast was good but as it is considered to be a high standard hotel with high rates I would appreciate a bigger variety in the morning buffet. Also changing our sheets would be appreciated.

Beautiful hotel! The spa was stunning. It was designed with so much attention to detail with so many beautiful spaces to relax in peace and quiet. The room was also lovely with everything that we could have needed. The staff was great and attentive.

A very calming, relaxing and luxurious hotel .. with an outstanding river and mountains views .. as well as the amazing architecture being done at .. and finally the backyard restaurant space is well worth the hotel price ??

Nothing to complain about :)

Beautiful property! Interesting and cool design! Delicious breakfast. LOVED the spa, and pool! There was a lot to do, and the resort was a beautiful stroll through the park to the town.

Everything was great

The hotel concept is casual yet chic. Location is excellent within 2 minute walk of central shopping.

I have stayed at this hotel several times. Rooms on the park side are great. Rooms on the street side are noisy. Could use a better hair shampoo and conditioner. Not a fan of the bio soaps.

Beautiful and comfortable. Friendly staff. Wonderful breakfast and lunch included. Within walking distance to town.