Hotel Norge

very small rooms, old, bed and pillow not comfortable at all .

the reception officers - 3 of them we met during our stay - not nice not welcoming and there English is bad and getting angry if you don't understand there Italian

Great staff: kind and informative communication, and I appreciated their flexibility to support changes in my travel plans. The breakfast is fabulous, with something for everyone. Dinners were delicious. I was visiting for an athletic competition and appreciated all the tasty, healthy options. The room was very comfortable and had everything we needed.

Very nice location with a beautiful view at the mountains. Super friendly staff. We were even allowed to sit down at the restaurant with our dog in a separate area.

Unfortunately, the pillows could have been better. We had a two-level family room, and our children complained that there was not enough ventilation upstairs.

The location was great! We had a room on the third floor with amazing mountain view! Outside of the hotel was a beautiful terrace and nice tour walks towards the mountains. Nature was magnificent!Spa was good, two sauna, turkish bath, relaxing area and the pool with warm water. Parking was accessible and free.The staff was friendly and polite.

The breakfast options could have been more. The pillows in the room were not very comfortable and there was not many space to keep your stuff, such as a wardrobe. The water in the pool was ok, but I expected in the area of hydromassage to be hotter water. Couldn't stay long inside. Sometimes late night was noisy due to the drifting cars on the road just in front of hotel.

The location is great and the room was very clean. The staff were also all friendly. However, the rooms are NOT soundproofed. We heard everything from the neighboring room, especially when the toilet was in use. :( We could also hear everything from the hallway and stairwell.

Location was lovely

Staff weren’t very friendly and the spa facilities were not great.

Quiet location almost right up the mountain. Very friendly staff, especially the lady who checked us in was very helpful.

Short stay. No issues. Only negative is that our room seemed to be one of the few without a balcony, so specifically ask for a balcony to enjoy your room more.

We were able to check in earlier thanks to the nice hostess at the reception. Great location for hiking or biking. We visited the sauna and swimming pool. Good breakfast options for a fast Italian coffee and pastry or savoury German breakfast.

Super clean. Super organized.Staff kind and available to follow all requests...Nice indoor pool.Will definitely come back.

Spacious room with 2 bathrooms was excellent for 4 persons. Breakfast was also rich and tasty. And the view from the balcony was breathtaking.

The views were beautiful, and the staff were friendly. Our room was very clean and the beds were comfortable. Breakfast was nice.

It is very far from Trento! Also, the fan in the room didn’t work and it was hot in our room. The radiator/ towel rack was on high and would not stop heating even when turned all the way off. The rooms are not sound proofed well and we could hear someone in the room next to us using the toilet. Also, the restaurant is awkward if you’re not doing half board. We stayed one night through booking and they only have a set menu which was a little expensive and formal. A few casual small plate options would be great as there is nothing else nearby without driving down the winding mountain roads.

Position and cleanliness.

Customer services and upkeep of the facilities and room - 2 windows broken so could not open them, toilet did not flush well and shower support broken. the same oranges in jug in SPA for the 3 days we were there. SPA towel and dressing gown at extra cost. Did not expect this type of service from a 4 star hotel in the mountains!

Location is excellent, Breathtaking views from the room and just outside the hotel. Breakfast is very good and varied, We enjoyed the bar in the evenings, and parking is free and easy.

We booked and paid in advance for 2 junior suites for 2 families, One of the allocated rooms was not like the pictures seen of a junior suite, It was a quadruple room. Still good and clean, but a little cramped.

nice terrace

next to a noisy roadbreakfast quality was not so good

Perfect location, excellent kitchen and food in hotel

We booked and paid app with 2 double as it is on booking, nstead we got one double bad and sofa. When we complained in hotel they told us that this is it and they dont know how was the foto of app in booking site?! They give us extra matres on sofa because my back kill me how was comfortable to sleep on sofa. Norge hotel for sure dont deserve to be 4 star hotel!!!

Good

Same breakfast for the whole duration of our stay.

Excellent food

Somewhat kong from Trento, but it was worth it!

The breakfast was disappointing, but I guess this was due to Covid 19 measurements

Breakfast

Very good

Superb