Suhan Cappadocia Hotel & Spa

The property was in a good location and the morning balloon flights came right over the hotel. It was only about an hour from the Kayseri airport. The staff is very friendly and they try very hard to meet your needs.

The pool is extremely small, more like a dipping pool. The elevators are extremely slow, emphasis on extremely. Although the staff is very nice and trying very hard to please, their English is limited. Only a few were able to help with information.The air conditioning was dismal, and when we were there it was in the 90’s. The rooms weren’t very clean. For the extras like internet, coffees and lunches, you could only use cash, no credit cards or charging to your room.

The hotel is in a good location and the room was comfortable. The most positive aspect of the stay was the staff. They were all very supportive, friendly and helpful, and that really made my stay a very positive one.

I think this hotel mostly caters to big tour groups. They should have a better system for checking room amenities between guests, i.e. is the safe open, does the TV remote need batteries etc. These are minor issues and easily rectified, but checking properly saves time for the guest, so they don't have to ask.

Food is good, value for money

Room temperature was cold. Had to wear a jacket in the room

the hotel is good overallbreakfast is traditional and deliciousrooms are clean and comfortable

Super not like in the comment employees like help and sincere

Exceptional