Royal Marmin Bay Boutique & Art Hotel

The location was excellent and views from the balcony are breathtaking. The pool is and poolside bar and restaurant are great. We had one dinner at the Poseidon Dining room which was very nice. The beach is well equipped for water sports or for relaxing and includes a nice patio dining option for lunch.

We had several small issues in our room but the staff were responsive to rectify them or provide alternative solutions.

- The 24/7 service was excellent and always available when needed. - The accessibility was great with the friendly staff and the convenient tuk-tuk service that took us anywhere in the resort. - The food was tasty and thoughtfully presented. - The view from our room was beautiful and made our stay truly special. - The staff was always caring, attentive, and welcoming.

- The bathroom in our room was not comfortable and could use improvement. - The rooms felt a bit old and would benefit from a small upgrade for a fresher atmosphere.

Good hotel, nice breakfast

The beach is very small. The hotel is situated on hillside, there are three elevators. All of them do not have air conditioning and get quite hot during sunny days.

Very good breakfast!Great view.Staff is super attentive.Large pool and pool area.Very quiet!

The pool was a bit cold.In some parts of the room the ceiling is low (if you are over 1.9m it might not be comfortable). It's only in certain rooms.

Stunning location, smart and elegant hotel.

Pool wasn’t heated so too cold to swim.

Room was excellent and views wonderful. Breakfast selection and quality 1st class.All sraff friendly and helpfull.Wifi coverage superb.

Steep site, golf buggy service available but for short trips to reception, beach, pool or breakfast, exercise involved.lots of steps and you needed to keep alert.A shuttle bus to Elounda centre would have been nice.

Beautiful room. Fabulous view. Spacious hotel. Generally very helpful and friendly staff. Always enough sun beds. Swimming pool lovely.

Didn't like music by the pool. We felt it unnecessary. A couple of the breakfast young girls serving were sullen and looked as if they hated their job. Hard to imagine why as the managers were so lovely and what a setting to work in!

Location, boutique. No difficulty getting sunbeds by the pool or on the beach.

Room extremely small especially the bathroomDisappointing to only be given one complimentary bottle of water for the entire stay. Not what we expect of a 5 star hotel

Location perfect, overlooking bay and spinalonga, walking distance 20 mins to town and 9€ back.Plenty of space no issue with sun beds either at pool or beach l ...a major PLUS

The shower in room was tiny, place swamped after every shower

During the 4 days spent, we particularly appreciated the comfort and cleanliness of the room (spacious room and terrace), the location of the hotel, which provides a great view, the services and food at the Poseidon restaurant and those on the beach. In general, the staff is kind and willing to show their availability. Icaros beach taverna is a good place to enjoy lunch.

Unfortunately, there are some problems, also reported by other tourists, such as the lack of daily supply of water and coffee free of charge, as it usually happens in lower rated hotels. But what really disturbed us was the quality of the services at the Spa, where none of the 2 massages were performed according to the specific requirements (both employees seem to be amateurs, without studies in this regard. They turned 2 massages, one Cretan deep tissue and the other anti-cellulite, into relaxation massages). It is always frustrating to be charged with above average prices for very poor quality services. Apart from this, we would add the breakfast staff, with an unfriendly attitude, which does not honour either the host country or a 5-stars hotel.Also, a 5 stars hotel is supposed to offer a good insulation of the rooms...it was not the case, as we could not sleep because of the noise caused by the water pressure in the pipes in the neighbouring room while our neighbours were taking a 45 minutes shower late in the night. At a moment, we thought they were taking the shower in our bathroom.Regarding the beach area we can mention the smell of petrol and the damaged beach umbrellas. We should not forget that this hotel is ranked as a 5 stars one.

Excellent location. Amazing sea views and very nice and quiet (and well attended) pool and beach area.Absolutely perfect bed.Very kind and helpful staff, including front desk manager, receptionists, pool bar room service and restaurant waiters, room maintenance, porters ...trully a 5-star service.Great breakfast at Athena main restaurant and dinner at Poseidon Restaurant.

Room no 51 was not suitable for staying due to a very intense musty smell. Hopefully, this issue will be resolved.Thankfully, the hotel's staff acted immediately after our complaint and we were relocated instantly.

Excellent pool! Infinity pool overlooking an ocean is the best view you’ll ever have. Even in high season it was easy to secure 2 pool loungers.Every single member of staff was exceptionally friendly and helpful. Very high standards of cleanliness everywhere. Room was very comfortable and clean. Air con was good quality and easy to control. Food provided (breakfast buffet, room service and food provided in the beach area) was all very good quality and delicious.We loved the private beach area. Again, the staff were great, and we also appreciated the quality of towels and the DJ playing music throughout the day.

We found the food quality at hotel restaurant Samurai a little disappointing given the price point. But the staff and service at the restaurant were truly exceptional. Some of the umbrellas in the beach area a little shabby.

Great location, beautiful sea views

The rooms including bathroom are small.

Great pool and beach access. Friendly staff.

The rooms could be refreshed.

Good location and great beach at the front

The size of the room was not so big but overall we enjoyed

Very delicious meals during breakfast and dinner. Very good location with private beach. Nice pool. Not crowded. Romantic room with beautiful view.

Shower in the bathroom does not have doors, so it is not very convenient because all the floor are wet after taking shower. I would say the bathroom is ok for one night stay but not for longer stay.Very steep driving to the parking lot and if the car is not powerfull so it is a bit of challenge.

I liked the location of the hotel, view of the room, excellent hotel reataurants and very helpfull staff, especially the manager (head waiter) of the breakfest room, who was very friendly.

In the next room a little bit noisy young girls, although the hotel is for adults only. Fortunately just two days.

Amazing,!!! the location, the design of the rooms with the sea balcony, the staff, the breakfast-Everything was really, really perfect. The view from the pool, the private beach. Proximity to nearby towns. Thank you for a perfect vacation

Despite all the many advantages of the hotel, it really bothered us that they didn't put water bottles in the rooms, the area is very, very hot and water is really a very basic thing‼️In addition.. the price of a bottle of water, and in general the prices of the drinks and/or food at the pool and sea restaurants were excessive. It could have been solved if at least there was a water dispenser or water bottles?Another thing that bothered me a bit was the purple light in the room. which could not be turned off at night

Beautiful views, very helpful staff and the chef was amazing

Alcohol in room

The staff and service were superb, the view from the hotel is amazing, and the breakfast is excellent. Overall, this hotel truly deserves its 5-star rating, and we highly recommend it.

The curtains in the room are not fully sealed, allowing a lot of light to come in, which can be problematic for sensitive individuals. We woke up very early because of this.