Neptune Luxury Resort

I really liked that it was huge and comfortable, really good service and lovely

Was problem with the air conditioner for one night , and not deep clean as we expected.

Multiple pools, tree shaded lounge area right at coastline, incredible breakfast buffet

All the sports and yoga besides pools had extra fees, which are not shown in website. We learned after paying nonrefundable booking.

Very very clean rooms, very delicious and rich breakfast, big pool, helpfull staff everywhere.

Facilities are excellemt, it is super clean, the quality and taste of the restaurants top class.. Overall it was an excellent faclity and top standards..

4 pools , sea and variety of restaurants

Rooms and hotel building oldSea is too rough to swim

We as a family loved the resort. Silent, exceptionally clean, lovely, perfect staff, lovely pools, nice beaches (two big beaches, one for adults, other was for families), satisfying breakfast(tasty, lots of varieties, big restaurant to host all the quests). this is a place where you can have a relax, silent, family friendly holiday. We will definitely go back . totally worth the value even though we paid a lot for the last minute arrangement!

why dont you have the big cups/glasses for the tea at the breakfast! Please please have them. And please have a bit more snack, cocktail variety at the beach bars :)But these are minor issues and i am sure they will take care. Loved Neptune Resort, totally.

Clean, friendly staff, great food, pools very clean, several pools to choose from

the beach wasn't so great, there was a lot of seaweed

Friendly staff, always helpful Good night program, gotta check out their musicals!Lots of pools, no fights for sunbedsOwn private beach access without annoying sellers

Great resort! Perfect! Very convenient location too.

Not best located for beach (often windy). But Kos Island is small, so it is really easy to move aroundResort is huge , so be prepared for a bit of walking.

It was an amazing hotel. No need for fancy words, they have all kinds of things that a hotel has to have. Several pools, an adult-only area including a pool, they have a beach (obviously), restaurants, a mini market, a gelateria, car rental options, their staff, especially at check-in, speaks several languages, including German, Russian, English pretty good breakfast. I didn't have a negative experience at the hotel. The room was def. better than my expectations. Love it every moment of it.

Plenty of sofabeds, so no rush to be at one of the pools or beach. Nice views, friendly staff, very clean and comfortable rooms, good gym.

The animation team and the team for the kids club: my kids loved them

The hidden cost (diner: 16 euros for a 2 year old). Check out after 12: 50 euros

nice, comfortably furnished superior apartment with sea view, great location with sandy beach, where you can walk the beach for a long time, fantastic luxury resort, 50 m pool for professionals, which is very rare to find, we loved the place! Good quality food in 4 theme restaurants, reasonably priced.

breakfast is a negative contrast to the luxury resort, breakfast has no variety, exactly the same food every day, it is more like a 3 star buffet, there is a lot of room for improvement!!!

Lots of activities and spaces, both for adults and children. The departure lounge was really nice

I would like to have had more tables available in the Adults only area

BREAKFAST WAS CAOTIC AND SEEMED LOTS OF FOOD WAS BEING WASTED. THE FLOW OF THE RESTAURANT WAS NOT SMOOTH.

THE QUALITY OF THE FOOD AND HYGENS.

Very clean, tidy, comfortable with everything you needed!

It was perfection!

The resort is lovely! I went for a solo retreat and there was plenty to keep me occupied during my short stay - private beach, multiple pools, multiple restaurants/bars, private beach and spa! Also more that that didn’t get the time to see! It was also super close to the airport so transfers to and from where a breeze! Check in was also lovely, as soon as I stepped off my transfer my luggage was taken from me and delivered to my room and at check out picked up and taken to reception!The bedroom was amazing, super comfortable and plenty of storage for all of my belongings. Room was turned down everyday to a high standard. Slippers, towels and dressing gown provided and also a free welcome drink! This was in addition to the complimentary drink redemption given at check in. Bathroom was also super modern and clean!All the staff were incredibly helpful and friendly - giving food recommendations at the restaurants and accommodating for a solo traveller which can be daunting! I made use of the Spa Treatment offers available which was also incredible! It was also just a short walk to the bus stop into Kos Town that took roughly 25mins.

The location is slightly remote wasn’t much around to explore outside the hotel. However it was just a short trip to Kos Town. The WiFi in my room terrace was a bit patchy when I was sitting on the terrace. The cocktail selection at all the restaurants were pretty limited only offering mainly 3 - would be good to see a wider variety. Additionally a lot of the wines at the restaurants were by bottle only - which as a solo traveller is a bit much both to drink and cost wise. Lastly the dinner in the main restaurant was probably the only poor meal I had - I was expecting a normal table service meal. However, it was a very similar the breakfast buffet set up. Wasn’t the best meal I had and it turned out to be the most expensive so wasn’t too impressed.

Amazing place! Feels like a little village that you don't need to leave: multiple pools, private beach, several restaurants, supermarket, gym facilities, great rooms! Will come back for sure.

Nothing to complain

Everything! The resort was amazing didn’t feel busy at all. 5 star resort definitely.

Nothing staff pools beach food was all incredible

The dive taster was fantastic and the man who showed my children how to dive was incredible!

Sadly when we asked to take out a catamaran we were told we needed a license!! That is not a thing! My husband has all the relevant licenses to charter any boat we think because it was in the afternoon the man running it could not be bothered.