ibis Heilbronn City

Underground parking. Full comfort rooms, with good bathroom.

No problems at all

Great location, near the inner city as well as the main station. Surprisingly quiet. Friendly staff. The room was good, the bed comfy. Decor and style ok but a little boring. Good restaurants nearby. Good value for money.

Breakfast was not any too good. Standard stuff, presented in a sub-standard way. Some of the staff speak neither German nor English very well. Some problems with the key card that failed to open the door. Friendly staff helped.

Great location close to a lot of wonderful dining options and also to a concert hall. We were there for a concert. I cannot think of any other reason to visit this city.

Heilbronn is one of Germany’s ugliest cities. Blame the Nazis and the Fascists. It was utterly destroyed and when they rebuilt it, ugh. Terrible.

Staff and facilities were great! Special mention to Marion, she was helpful and with a great smile ?.

The hotel didn't have in-house dining service (a part of the breakfast), and there's nothing around to be reached walking. Although they can help with some food ordering to be delivered at the hotel (?).

Location

Air conditioner did not work and when reported at the reception, it was told that every rooms had the same situation

yes we like it , everything was good and clean

Room was very warm, AC was not working only fan was running. No Kosmetiktücher at room.

Personal was very helpful and the room was clean, plus the location is good

the room is small

I have stayed at Ibis hotels earlier, and I was surpriced over the nice, spacy room, earlier I have experienced narrow, very plastic rooms, but this one was nice, very close to the cental parts and the railway station. I arrived late and slept over the brakfast, so I did not test it.

The price is quite high for the area and could have included breakfast.

Pretty standard hotel breakfast with enough selection. Very well designed and practical, but small room. Easy to open window with good curtain coverage. The room was on the back side of the hotel, so there was no traffic noise either.

Nothing to dislike on this hotel, really.

The location was good. It's near the main station. The room is clean.

The bed is a little hard.

Helpful staff, all facilities very good

No rear entrance from car park

Everything was nice especially the location and proximity to main station and restaurants

The rooms were not sound proof. My room was near the elevators and I kept waking up to the noise of people coming in and out of the elevator all night.

For two (2) **+ hotel, it is fabulous!The Accor chain hotels offer a certain standard level of quality and I am always happy when I stay in an Ibis, Novotel, Mercure or Sofitel. I loved the comfortable mattress, the very well and pratical designed room and toilet, the fabulus breakfast (even a waffle maker!) in a well lit, nice colors breakfast room.The location is also great. A walking distance from the train station and to the city's center.Next time in Heilbronn, I will stay there again!

Nothing, all good!

Everything you need in a business trip :) comfortable bed, clean bathroom, good continental breakfast and underground parking with a passenger lift without the need to go outside

Location was very convenient for both the train station , the museum experimenta, and the Inner Stadt. Only a few minutes' walk from all of these. Friendly helpful reception staff. Good breakfast buffet.

The location is TOP. Just some meters away from the center and the main train station. The staff was very friendly and always ready to help.The breakfast was also good.

Maybe a bottle of water in the bedroom could be nice.Nothing else. This was top.

This wasn’t the first time we stayed at Ibis Hotel. I always love having breakfast here. We enjoyed making our own waffles! And the bed was comfortable.

It took a long time for the front desk lady to check us in (around 5 pm), she had a hard time to recognize our name, after 3rd attempt, she finally was able to recognize it.When I mentioned that my daughter would join for breakfast, she right away said: ’Oh sorry, we are fully booked for tomorrow!’ I answered: ’But I already sent an email asking if it was ok to our daughter to join for breakfast, I got the answer that I could directly go to the front desk and pay‘.She: ’Ok, you can show the email to the front desk’.Huh?? I think this lady needs more training on how to work in hospitality industry.On our 2nd day, the nice front desk lady let my daughter to join the breakfast without any problem. The very nice gentleman checked us out and helped to store our carry ons to be picked up later.Thank you to these lady and gentleman!

Breakfast was delicious, coffee was perfect. Staff was very friendly.

There were no one use slippers.

A/C, perfect location, v clean, very helpful staff. Able to use safe & they looked after our luggage safely long after check out.. & gave us info such as nearest outdoor swimming pool etc

I’m English & like to have drinks making facilities in the room plus would like a safe in my room rather than bother the staff.

Good location between city centre and main railway. Like the long front desk hours which are convenient. Good rates.

Hotel rooms and common areas were basic and a bit worn.