B&B Hotel Saarbrücken-Hbf

Excellent location and helpful staff.

Breakfast, cleaning services, friendliness of the office staff, key location, proximity to the train station

Close to train station and rooms are basic but comfortable. No room keys for B&B hotels, you need to remember or write down the code they give you.

Nice property for short stay with good rates, comfy rooms, nothing fancy

I didn't use the breakfast, but the room and location of the hotel were very convenient. It was very pleasant, especially the caring hotel staff, David, special thanks.

Its literally beside the trainstation, although there is a bit of noise of passing train but not disturbing. Value for money and very clean.

Beside the trainstation. Value for money. Helpful staff. Advised me what to do because I decided to extend my stay in the hotel.

Room was comfortable, quiet, and had everything I needed. Bed was comfortable as well! Excellent price, considering the quality of the room and services provided. A great stay overall!

Nothing to add here.

all went well from start to finish, very friendly service.

that i had to pay for a double room although i tried to book a single.

Clean and simple.

Would have liked som dark bread for breakfast.Coffee was not great.

Sound proof rooms, easy access to the trains and shopping centre, all you can eat breakfast, friendly staff. I mean what more could you ask for. Value for money and according to me it exceeds my expectations.

Usual very friendly and efficient check in, quiet and comfortable, and perfect location near station as I was heading out for the evening to an event in a nearby town

The hotel was very nice! Specially the breakfast was great! I really enjoyed it! The hotel itself is quite but the noises from the train station may bother you! Keep it mind.

The bathroom smelled bad! No decent ventilation in the bathroom. No smart TV. No refrigerator.

location and cleanliness

breakfast options, small rooms

Perfect location. City center but in the silent area. Good options to park the car, either on the street or on the hotel’s parking behind the building.

Very close to my concert venue and the train station, staff was very nice =)

The best thing about this hotel is its location: close to both the train station and the city center. Our room faced away from the tracks, so we had no issues with outside noise. The staff was friendly and helpful. However, there could be more facilities in the room, e.g., a kettle and a small fridge. Luckily, the staff helped us with these needs, although the reception was open only till 10 pm. Overall, it’s a good choice for a short stay :)

It was not too expensive considering breakfast.

The room was a bit small and also the parking was narrow.

Close to station, clean, nicely secure, staff was professional.

Breakfast is extremely expensive and it should be included for free. No meal given, no access to kitchen, fridge or microwave. The pantry should provide meals or allow us to make meal, Tv is bad, kettle should be given in room .

It was near the train station. It was modern with good security.

The computerised check in system, when I was given no warning of this, was an insult. I have stayed at many B & B hotels in this chain, and this was the first time there was no warm welcome. In fact, I found myself locked out when I tried to check in! After going through the whole computer system procedure, the machine told me I would be sent a code to get into my room. In fact, I did not get any code. I got no email acknowledging my check in. In the end, having got access to the building by another guest, I then got into my room by asking a maid to call the manager to find out what my room code was. When I spoke to the manager later (a guy whose name started with Y - he said he was Ukrainian), he did not apologise at all to me. Instead he told me that the hotel did not get my email address when I booked, so they couldn’t send me the room code. As I said to him, “well, that’s a massive failure in your system.” He did not agree with me and wanted to argue the point! The fact is, because of the way I was treated (not only at check in but by this manager guy too) I will never go back. Mind you, he was not wearing a name tag. I had to ask him directly to get his name and the information about him. Someone who represents the hotel at Reception should always wear a name tag. It’s basic hospitality. And that was what was lacking at this hotel - basic hospitality!

The room is soo clean and the location of the hotel is sooo goood. Overall i like it.

There are no free water bottles in the room which you need to purchase from the snack machine at the hotel.