mk | hotel rüsselsheim

The location is 10-15 min walking from Rüsselsheim Hbf

They were lazy to clean the floors, would always come in the room with only knocking once and waiting a second, couldn’t get your room cleaned until around 3pm everyday. Very uncomfortable and worst experience.

close to airport and in a nice town.

Location next to the river, close to airport

The noise of a party during my stay reached out through walls

Nice heavy doors to block sound. Outside terrace. Good beer. Friendly staff.

No refrigerator, no microwave

Rooms are spacious and clean

Parking is difficulty and nned to make sure you have parking ticket in window during certain hours

The room is clean and comfortable.Very friendly staff. Good breakfadt.

With a hotel mostly empty , i got the room that has a view of all the waste bins of the hotel. Right in front of garbage.

We stay in a family room. Is big enough to acomodate 4 persons. And they have a good breakfast

Before I booked i called and ask if they have, and their answer was positive. Unfortunately they don't have AC. Is really hot inside the room. And they only send you to open the windows, but the thing is that is pretty loud outside, is a restaurant right behind with loud music and loud crowd. The neighborhood is jot the best, and the room need a little hand with painting. The walls are dirty and all mark.

breakfast was good, location was good by hotel. There was a little gathering by water next to hotel which was wonderful in the evening you could have drinks, listen to music and visit.

The other side into town was a bit sketchy and unclean. People were not as friendly. A different group of people.

Excellent business class hotel in the right location in the city of Rüsselsheim.

Everything workd out fine.

The hotel was really nice and my room was really nice and much larger than expected. The bed was comfortable and since I was given a handicap room it was fairly large. The breakfast was great value, really a pleasant surprise. The bar was a great experience with beer brewing in-house.

The large bathroom in room 222 had a couple of mishaps. The huge part of the water from the shower ran under the cabinet. When you entered the bathroom it stank of urin. It was a serious issue.

- very nice located hotel at the main river- u can walk to the city center and even to the train station (is around 15 min to walk)- breakfast ist very good- the restaurant serves good food (and own brewery)- room is big

- one lady of the staff doesn't#t know how to handle customers, all others have been very friendly- pricing of the hotel is strange, even we are having a contract (having a lot of overnight stays there) the hotel is not keeping the rates during fair times and the price goes up and being doubled and even tripled - not serious at all

- location of the hotel is perfect, very close to the main river and close to the center - enough open parking space at the main river; parking for free fm 6 p.m. till 8 a.m.- rooms are big and nice equipped, some of them are "often" used- the hotel has very nice meeting rooms- the restaurant in the hotel is very good (own brewery)- there are special parking spaces at the hotel, that u can book directly- breakfast is good and enough different stuff- all receptionists and waiters are very friendly - except one, who doesn't know how to act with guests

- one female receptionist was very unkind- prices during fair times are not ok; we (company) are having a contract with this hotel chain, but in fair times they are not respecting the agreement and sometimes the prices are at least doubled in such period, this is NOT ok (we are having more than 70 overnight stays per year

Very modern and comfortable rooms, cozy bed and beautiful bathroom area with open sink. You can either do check-in in person or all online which we really like because when we arrived there were quite a few guests checking in, so we opted for the online check-in and were all settled fast and easy.

It was very hot during the night without air conditioner on (which we don't like having on at night) even though it was quite cold outside. So we had to leave the window open all night but it was quite noisy outside so it was a bit complicated.

- very nice located hotel- very good restaurant in the hotel and own brewery- rooms are good and well equipped- internet is basically good- staff is mostly friendly, only one lady is not customer oriented and don't know how to be service oriented- breakfast is very good - in summer time for sure it is a very good location, directly at the main river; u can do walking, jogging aso and the hotel is having a terrace, where u can have breakfast in the morning- the meeting rooms in the hotel are very good and big- there are enough parking spaces on the open space parking at the Main river (free parking from 6 p.m. till 8 a.m. in the morning)

- one lady at the reception is not friendly at all- pricing is not nice, because even we as a company having a lot of overnight stays, they are not giving us the rate for a longer period, especially not for fair times (than there is an increase of even 100%); it is not a good behavior

- the location of the Hotel is very good, very close to the city center, to the river Main and a big parking space, where u have a free parking time from 6 p.m. till 8 a.m. - rooms are big and good equipped- sometimes problems with the TV (smart TV signal)- breakfast is good- the majority of staff is very friendly, only 1 staff member doesn't know, how the guest is- the restaurant in the hotel is very good; u're having also a brewery there (if u like beer)- close to the reception u're having some sweeties (Haribo) for free

- pricing is very different; sometimes very good rates, but another times very high rates, even we are having a company contract, but they are adding huge amounts, when there are fairs in Frankfurt (we have had around 50 to 60 overnight stays in the last 3 months, but even that they are not keeping the pricing)- one of the staff members at the reception is unfriendly and not customer oriented

Pleasant

The listing stated that a baby cot was available upon request. However, upon arrival—after we had already paid for our stay—we were informed that no baby beds were available. Eventually, one was found, but the next morning we were told that we would have to pay extra for it. This was very misleading, as our booking confirmation clearly stated that “your baby (under 1 year) will stay for free,” with no mention of any additional charges. The description during booking was not transparent, which led to an unexpected and frustrating experience.

- the location of the Hotel is very nice, u're a few steps from the Main river (where u can walk, run and bike)- the rooms are big and well equipped- the receptionist was very friendly- breakfast is good and enough variety; there is a huge terrace for the summertime to sit outside and have a look to the river- the restaurant (brewery) is very good- there are a lot of meeting rooms (we didn't use them, but they are looking quite good)- an open parking space is a few steps to the hotel (till 6 p.m. and from 8a.m. u have to pay, but cheap)- u can do the check in outside at a counter

- the electronic key (on the mobile phone) was not working, so i was using the key card for the room -:)

Receptionist at check in was very, friendly and knowledgeable and the female waitress or bartender who was nice enough to pour us some champagne for our friends birthday. Thank You Rodney Hill

Was a funny smell in the lobby , not sure where that was coming from??

Breakfast was great, parking is also super comfortable. It was just an overnight stay.

I wish ladies at reception smiled at least once, however this is not a big deal. Everything was fine

Surprisingly easy to find from the main train station. Had a view of the river and was able to walk about 20 minutes to Festung Fortress where the event I was attending was held. Don’t let the grey squared style building fool you. Once inside, one can see how stylish and clean it is.

I just wish there was someone around to ask questions. It was self check in, but that was not a problem. I just wanted an extra bottle of water but I could never find a person to ask. Also the snack machine was out of order. I had hoped that there would be something there for when I got back from my concert. But that didn’t change my opinion on the hotel. The beds were super comfortable, and I never like hotel beds. I really appreciated tiled floors in the rooms. I have so many allergies, so that was a bonus.