Hotel Stadt Heidelberg

Close to business location I was visiting (walking distance)

No on site staff most of the time and no hotel restaurant

Very friendly staff, also available by phone at any time, which is not something you see everywhere these days. Everything was very clean and nicely arranged. coffee for free and pastries at the reception. I really enjoyed it!

A very nice hotel! The rooms are extremely clean, and the check-in machine works perfectly. The staff is very helpful and friendly. I highly recommend this hotel!Let me know if you’d like any further adjustments!

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I have the best room of which there is only one so it’s spacious and very modern

no elevator and to get to the best room is 3 stories

Excellent stop, easy check in and check out. We did not have breakfast so cannot comment on that.

Lack of AC in the room. If that had been in place it would have been perfect

We stayed for one night and arrived late and the property had a very easy self service way of checking in right outside the property. We we're able to easily pay and get our room key. The room had everything we needed and also included two separated wash rooms which was very convenient and also there was a great breakfast included as well.

The floor felt dusty. Could be because of the floor texture, which made it harder to clean, but when we walked around with socks we found that they started to to get dirty. The property does not have an elevator so we had to drag all our luggage up quite a few floors which was challenging.

I liked the room and the breakfast + nice and clean room

reception

The Breakfast was comprehensive & had everything that you would want. The staff were excellent, very friendly and even helped with my laundry.

The shower was too small even though the bathroom was an adequate size. Sometimes the heating adjustment was not sensitive & the room got too warm. The online checking did not work correctly but luckily someone was there to help.

Chek in was super easy, rooms very clean, staff was very friendly. Loved the breakfast buffet and coffee machine in the lobby

Great room, really comfortable and the restaurant attached was lovely. The location is about a 20 minute walk from the train station, through a park so it was a pleasant walk to and from the hotel. We only stayed one night for the Halloween at Burg Frankenstein event, which we needed to get a shuttle from the train station to get to so the location was perfect for us.

Breakfast was a good variety, hotel was quiet. Afterhours check-ins were easy and parking was available.

If you are there on a Saturday or Sunday, you will have to drive into Darmstadt to eat or order pizza delivery. In Darmstadt-Erbstadt where the hotel is located, nothing is open on weekends. The hotel and local information about restaurants and other attractions was provided but with no information about how to get food on weekends.

Breakfast was good and had a vast variety of food to choose from. Loved the room.

That I had to carry all my luggage to the 4th floor. It was heavy and I did not like climbing so many stairs.

It’s clean, quiet and the staff is very nice and polite.

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I truly enjoyed the location of the hotel as I was visiting to go to the Halloween Burg Frankenstein event. The owners were very polite and professional. I also like the self check-in system outside the hotel, really technologically advanced! The freshly made breakfast in the morning is also a plus!

No complaints concerning the hotel. I cannot find anything I do not like about it as the stay was most pleasant.

The hotel was clean and functional and a perfect location for work

All the staff are very friendy. The location is perfect if you are going to attend an event at Frankenstein´s castle.They offer coffee, tea and apetizers for free.

The rooms do not have air conditioning nor mosquito nets on the windows

Great place for business travel; modern, clean, easy parking and super friendly staff.

super friendly and helpful staff, accommodating us at a our late check in. And upgrading our room to have a better stay for our dog! great breakfast!

we really liked the hotel! if we have to find anything, it’s only that we didn’t immediately understand how the shower switch works :-)

I liked the quiet place near the hotel and the good connection to Darmstadt center by tramway

Well renovated, great shower, clean rooms