Helios Hotel

We appreciated the restaurant was open for dinner when we got in late and we liked the generous breakfast buffet. We also appreciated that a family room was available with plenty of room for us.

Bedding was a bit uncomfortable

The room was all that it needed to be for a single person travelling. The bed was oversized for a single, and there was an extra pillow in the cupboard. The bathroom was good, shower was large enough for my liking.

Wasn't clear if there was parking on site or not. Still easy enough to park in the angle parking on the street. Lifts were a little small and slow (but not that this can be changed). The road passing can be quite busy, but had no issue with noise as all rooms seem to face to the sides of the building.

Took a single room, was large enough and well laid out. Comfortable, and I appreciated having an extra pillow to use if wanted (which I did).

A little chaotic for parking in the street, but it is Monza / Milan, so did not expect more.

This was just a stop on our way back to Germany, so we only stayed one night. Parking was available right out front, and the front desk staff were very welcoming and friendly. We were told about the rooftop restaurant for dinner, and breakfast was served downstairs in the morning. The room was fine for a short stay, and extra blankets were provided when we asked. Breakfast was decent, though not included in the stay. We would stay again, but would not eat at the rooftop restaurant.

We had hoped to have rooms close together but were placed on completely separate floors. At check-in and when asking about dinner, no one mentioned that a reservation would be necessary. When we went upstairs around 7pm to request a table for 7, the staff member we spoke with seemed annoyed that we didn’t have one, even though the dining room was empty (guests were only seated on the veranda).Our server, a young lady, was very kind, but the dinner experience overall was disappointing. The entire meal took about three hours, much longer than we wanted after a long day of driving. The menu was fine, but with small children in our group, the lack of a children’s menu was difficult. Service was slow, food took a long time, condiments never arrived despite multiple requests, and we only received salt and pepper after asking a third time. Dessert, ordered by a few in our party, took nearly an hour to arrive and only came after we flagged down a head waiter.Unfortunately, this was not the relaxing evening we were hoping for.

Friendly staff and clean

Not much amenities. Terrace closes 11

Close to race track

Really hot rooms. Very noisy.

Unhappy

We arrived at the hotel, checked in and right when we got into the room is where the problems began. My 2 brothers slept in the much larger adjacent room and I slept in the entry way room. To my left was an old AC ventilator and since the temperature was around 17c I decided to turn it on. Huge mistake. That sent everything down a spiral and I am still recovering from it. Coughing, sneezing, headache, sinus congestion, sinus infection and inflammation. That wasn’t the only problem. When I sat down on my bed a cloud of dust pushed out and that’s when I realized that this room was not well maintained. I ended up inhaling all of that. Could sleep cause it was tissue after tissue after tissue. Had to get on a plane early morning half-dead. Still sick, still in pain, at home, still recovering.The staff was fine, didn’t have an issue. The male receptionist gave me ginger tea, apologized and that was my one night I spent there. Never again. I’m mad but hey, forgiveness.

Breakfast was nice and quite abundantRoom and bed were very comfyEasy to findNice viewClean bathroomTV in front of bed and was working wellAwesome Rooftop!Nice lounge barThe restaurant seems nice, but i didn't go thereThere was lime and dott nearby the hotel available

The chair in the room was not suitable for work or even for seat. Very unconfortableThere was just one body soap in the roomThe minibar was just water, i had to order the extras from receptionThere wasn't written the wifi password and no indication on which button to press to call receptionNo room serviceI don't know why but the power outlet was just one near the bed and was already connected to the lamp, and it wasn't shuko, so i couldn't connect my laptop or my phone without unplugging the lamp.The other big lamp was sconnected from the power so i had to plug it.In the reception there wasn't a place where to sit very confortably and maybe do some work on your laptop.

quite, clean, parking available for free. there is person name: Ali, he is super star. if i would come again is just because Ali as he served us big time

breakfast was moderate. not much to offer.

The front desk staff on arrival were pleasant.

The room was very basic and certainly is not a 4 star hotel. The main problem is the heat. The room was very stuffy on arrival and there was no way to reduce the temperature other than opening the window. Even with the window open, the room was uncomfortable and the noise from outside made it difficult to get a decent night's sleep. It does appear the hotel staff are very well aware of the problem and multiple guests and colleagues had the some problem during my stay and were advised simply to keep the window open at night. It is not a good option for work related stays as a result.

Friendly staff; clean facilities; nice rooftop restaurant with good local dishes

Awesome hotel in Monza - very clean and comfy. Reasonably priced. The staff was very welcoming and the room was stacked with everything you need. Extra points for having great TV channels (Sky Italia).

It's not exactly a critique, but the hotel is far away from the city center, and Monza doesn't have very good public transportation. This pretty much forces you to use Uber if you want to go somewhere in the evening.

The rooms were spacious and recently renovated. Powerful hot shower. Daily room clean and fresh towels. Staff were pleasant and helpful. Location out of town but easy 10 minute drive in. Free on site parking. Free WiFi. Overall simple decor no frills but good value for money.

Only curtains were black out so was dark or overlooked. Would benefit from a lighter inner curtain for privacy from office next door. Furniture was quite functional felt minimal in the extreme. Not a destination hotel more of a business vibe.

Breakast

Curtains were not darkening the room. The big streetlight opposite the room was giving light in the room overnight, en the room sunrise there was more light in the room. Get good curtains that keep out light

We liked the breakfast, good options for both sweet and savory. Very good cappuccino. We also liked that the room was quiet, even if the room was right in front of the elevator which is not ideal.Big comfy bed.

The room needs a stand for the luggage. It needs a box of tissues.It needs curtains (there is only the black out curtain so it's either too dark or too exposed).We had the don't disturb sign at the door and someone got in anyway.

Restaurant on the roof top!

Room and shower was extremely small

The property is not worth the money. It is actually not worth a 4-star rating. The air conditioning in the rooms was not working. The housekeeping was so terrible that they did not even refill the toiletries or clean the toilets properly. There were no extra charging ports, and the lighting, plugs, and lighting were broken and poor. The rooms are not in great shape. The location is too far from Malpensa airport. The receptionists were not polite or helpful. They always seemed busy and were not gentle in answering queries. They made faces when asked for any travel or city-related information and did not provide proper guidance. It was not a great hotel, and I will not go back nor recommend it to anyone. Room number: 610.

Very nice staff! Got upgraded to a suite which was bigger. The facility is really nice and updated. 8mins walk to a mall with a lot of food/stores which is good as it is in a more residential area. Quiet& nice view. 10mins drive to Monza track

The bathrooms could use upgrade, showerhead was old and didn’t work well and there was s lot of water stains. AC didn’t really work and mini fridge didn’t keep cold. Could use a smart TV. The dinner on the terrace was disappointing, wish the bistro would be open everyday or that the terrace had more options

The breakfast staff are friendly and so is the hotel staff.

The bathroom was a disaster. The hotel needs a major upgrade.

The new Terrazza MIA was the highlight of our stay ……. Beautiful restaurant with amazing view, fabulous service, highly recommend

The room was functional with no mirrors near to electrical sockets in bedroom.